Calgary Ab Call center team lead Jobs – 64 Openings This Week

Student Admissions Advisor
Robertson College —Calgary, AB
- $45,000–$90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Call Centre Agent
Public Storage —Calgary, AB
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Trades Recruiter
Phoenix Industrial —Alberta
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
Operations - Exterior Cleaner (Deerfoot)
Everclean Facility Services —Calgary, AB
- $16.50 an hour
- Part-time
- English
Quick apply
Security Systems Technical Lead
Convergint Technologies Ltd —Calgary, AB
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Designated paid holidays
- Dental care
Quick apply
Operations - Exterior Cleaner (Deerfoot)
Kandor Management —Calgary, AB
- $16.50 an hour
- Part-time
- English
Quick apply
Workforce Management Manager, Customer Support
Fullscript —Calgary, AB
- $90,000–$105,000 a year
- Full-time
- Remote
- Communication skills
- Paid time off
Quick apply
Client Resources Assistant
MNA —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
Team Lead, Guest Relations
Winsport —Calgary, AB
- Weekends as needed
- Customer service
- Supervising experience
- Organizational skills
11d
Arena Attendant (Part Time)
YMCA Calgary —Calgary, AB
- $20.80–$26.00 an hour
- Part-time
- CPR Certification
- Maintenance
- First Aid Certification
Senior Strategic Account Manager
Wesco —Calgary, AB
- $129,350–$161,688 a year
- Immediate opening
- CRM software
- Sales
- Microsoft Office
- Dental care
- Paid time off
Global Reservations Supervisor
Pursuit Collection —Calgary, AB
- Weekends as needed
- Hybrid work
- Hospitality
- Hotel
- Continuous improvement
Branch Manager
Refrigerative Supply Limited —Calgary, AB
- On call
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee assistance program
Quick apply
Assistant Preschool Teacher
Silver Springs Community Center —Calgary, AB
- $20–$24 an hour
- Temporary
- CPR Certification
- Working with children
- First Aid Certification
- Flexible schedule
Quick apply
3d
Human Resources Business Partner
WalterFedy —Calgary, AB
- $82,000–$96,000 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
Quick apply
Senior Specialist - ITIS Server Delivery Datacenter Services
Parkland —Calgary, AB
- Weekends as needed
- Heavy lifting
- Windows
- Bachelor's
Quick apply
CIC Wellness Advocate
The Mustard Seed Society —Calgary, AB
- Monday to Friday
- Heavy lifting
- Microsoft Office
- Bachelor's
Quick apply
Bilingual (French and English) Sales Support Analyst (Sales Module)
PBS Systems —Calgary, AB
- $48,000–$58,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Technical Support Analyst
PBS Systems —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
8d
Senior Delivery Manager
Robots and Pencils —Calgary, AB
- Call to connect
- Remote
- Azure
- PMP
- DevOps
Quick apply
7d

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call center team lead jobs near calgary ab

Student Admissions Advisor

Robertson College -
Calgary, AB

Quick apply

Job details

Full-time
$45,000–$90,000 a year

Qualifications

Sales
Customer service
English
Business

Full job description

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.

Overview

Reporting to Lead, Student Admissions Advisor, and Director, Student Admissions. The Student Admissions Advisor (SAA) at Robertson College plays a crucial role as the first point of contact for prospective students, shaping their initial impression of the institution.

SAAs are expected to demonstrate professionalism through prompt, knowledgeable, and respectful interactions with potential students. They are responsible for outbound calling efforts to individuals interested in the college, aiming to establish a connection with each lead.

KEY RESPONSIBILITIES

Admissions

Recruit qualified candidates for the college's academic programs in a compliant and professional manner.
Contact prospective students promptly after they express interest in the college and provide guidance on enrollment and admissions processes.
Ensure compliance with company policies, governmental regulations, and program requirements for all students.
Ensure all students meet program requirements before starting them in a program. This includes verification of their required English proficiency on their chosen program.
Administer correct college approved entrance assessments to students who are admitted under mature students status.

Student Support and Follow-up

Support students before, during, and after the admission process.
Conduct regular check-ins (every 10 days) with the students between recruitment and start date, and the first 45 days after their start date.
Guide students to relevant resources within the college when needed.
Reach out to students within specific timeframes post-start date to ensure a smooth transition.

Administrative

Enter student information accurately into all necessary systems.
Ensure students' records are up to date for reporting purposes.
Facilitate handovers to other departments (NLG & LEG) and provide necessary support during various processes.
Assist with audits of student files and ensure all required documentation is in place.

Product Knowledge

Keep up-to-date with the latest features of the LMS that may be used to influence SAAs way of student recruitment.

Marketing

Participated in campaign strategies proposed by the management
Assist with virtual and in-person marketing and branding efforts as needed.
Collaborate with branding partners in marketing meetings when required.
Performs other duties/participates in special projects as assigned.

MINIMUM QUALIFICATIONS

A degree or diploma in business administration or a related field is an asset.
Minimum of 2+ years' experience working in sales, relationship building, or a related field.
Experience in customer service, admissions recruiting, education, or outbound contract center roles.
Excellent interpersonal skills with the ability to communicate effectively and build rapport with diverse individuals.
Proven ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
Strong telephone skills with prior experience in handling high-volume calls considered an asset.
Friendly, energetic, and positive attitude towards engaging with prospective students and team members.
Familiarity with internet-based communication tools and platforms to support virtual interactions.

Compensation : Base salary, plus commission **A successful We are seeking a dynamic and results-driven Student Admission Advisor can make up to $90k/year at target, with opportunity to earn more!

Location: Hybrid - Winnipeg Campus

Schedule: 8:00 am to 4:30 pm (Monday-Friday)

Benefits

Dental Care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Don’t feel like you meet every requirement? We encourage you to apply anyways! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement.

WHY WORK WITH US

Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard, and valued. We embrace our team's differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us! If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we’d like to hear from you! If you would like to request reasonable accommodations for the interview process, please let us know.

Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays. Our team is intentionally talent-dense - our strength lies in the differences in backgrounds and expertise that we each bring to the table.

As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.

We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH – BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.

In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut’ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut’ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.

We thank all applicants, but only those selected for an interview will be contacted.

Quick apply

Refine Your Search

call center team lead jobs in calgary ab

Student Admissions Advisor

Call Centre Agent

Trades Recruiter

Operations - Exterior Cleaner (Deerfoot)

Security Systems Technical Lead

Operations - Exterior Cleaner (Deerfoot)

Workforce Management Manager, Customer Support

Client Resources Assistant

Team Lead, Guest Relations

Arena Attendant (Part Time)

Senior Strategic Account Manager

Global Reservations Supervisor

Branch Manager

Assistant Preschool Teacher

Human Resources Business Partner

Senior Specialist - ITIS Server Delivery Datacenter Services

CIC Wellness Advocate

Bilingual (French and English) Sales Support Analyst (Sales Module)

Technical Support Analyst

Senior Delivery Manager

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