calgary ab corporate actions analyst Jobs – 21 Openings This Week

Real Time Analyst
ATCO Corporate —Calgary, AB
- Full-time
- Microsoft Excel
- Salesforce
- Communication skills
- Wellness program
Security Analyst
Pason Systems Corp —Calgary, AB
- Computer science
- Computer Science
- Master's degree
Quick apply
Business Analyst - Calgary, AB
Magnum Cementing Sevices Operations Ltd. —Calgary, AB
- Full-time
- Customer service
- Finance
- Master's degree
Quick apply
14d
Development Product Analyst
City of Calgary —Calgary, AB
- $44.01–$69.67 an hour
- Temporary
- Computer science
- Azure
- Computer Science
Business Solutions Analyst
Cenovus Energy —Calgary, AB
- Full-time
- Computer Science
- Project management
- Bachelor's
- Dental care
- Life insurance
4h
Commercial & Development Analyst
Cenovus Energy —Calgary, AB
- Full-time
- Engineering
- Finance
- Business development
- Dental care
- Life insurance
10h
Business Analyst - Planning & Economics
CNOOC International —Calgary, AB
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
- Flexible schedule
13d
Business Analyst - Cybersecurity
ORIGNIX Inc —Calgary, AB
- Full-time
- Microsoft Excel
- Research
- Microsoft Office
- Dental care
- Vision care
Quick apply
12d
Senior Analyst FP&A
Parkland Corporation —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Senior Analyst FP&A
Parkland —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Quick apply
Product Manager, Workplace Salesforce Product Team – Vice President
Morgan Stanley —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Senior Manager, Operations Performance Analytics
WestJet —Calgary, AB
- Full-time
- SQL
- Presentation skills
- Computer networking
Quick apply
1d
Senior Financial Analyst
Cenovus Energy —Calgary, AB
- Full-time
- Bachelor's
- Accounting
- Organizational skills
- Dental care
- Life insurance
6d
Product Manager (National, Windows & Doors)
Cornerstone Building Brands —Calgary, AB
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Presentation skills
Quick apply
Manager, Business Planning & Performance
NRG —Calgary, AB
- Overtime
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Quick apply
Finance Director
Stantec —Calgary, AB
- Temporary
- BLS Certification
- Project management
- Bachelor's
- Wellness program
- Employee stock purchase plan
7d
Senior HR Business Partner
Stantec —Calgary, AB
- Temporary
- Microsoft Office
- Bachelor's
- Travel
- Wellness program
- Employee stock purchase plan
2d
Team Lead, Payroll & HR Operations
Steel Reef Infrastructure Corporation —Calgary, AB
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d

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FP&A Senior Analyst
International Waxes, Inc. —Toronto, ON
Professional accounting designation (CPA) or financial certification (CFA) is required. Whether it’s production, quality control, innovation, or research, IGI…
$100,000–$120,000 a year
Quick apply
Senior IT Technical Project Analyst
Ontario Power Generation —Oshawa, ON
Reporting to the Senior Manager Projects, this position is responsible to provide end-to-end project governance and coordination for IT/digital initiatives by…
$1,704.68–$2,658.86 a week

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corporate actions analyst jobs near calgary ab

Real Time Analyst

ATCO Corporate -
Calgary, AB

Apply Now

Job details

Full-time

Qualifications

Power BI
Microsoft Excel
Salesforce
Communication skills

Full job description

We’re looking for a Real Time Analyst to join our diverse & vibrant team and become part of the ATCO family. ATCO Energy operates 2 lines of business comprising of its Energy and Home Services division and the Blue Flame Kitchen. We like to call ourselves the A-Team!

ATCO Energy is a leading electricity and natural gas retailer in Alberta, providing energy solutions for homes and businesses across the province. We’re committed to delivering exceptional customer experiences—and behind every great experience is a team that keeps operations running smoothly.

Reporting to the Senior Workforce Analyst, the Real Time Analyst plays a critical role in monitoring real-time service levels across telephony and digital channels. This role partners closely with contact centre leadership, workforce management, and advisors to balance demand and capacity, mitigate risks to service performance, and ensure a positive customer experience.

On a Daily Basis, You’ll Be Responsible For

Agent and Queue Management:

Continuously monitor operations in real-time, ensuring adherence to service level agreements, KPIs, and predefined metrics, involving closely tracking call volumes, queue lengths, call wait times, and agent availability.
Monitor agent behavior and adherence to standard contact center management applications and take appropriate action as needed. Provide timely reporting and escalation.
Make real-time adjustments to staffing levels, routing rules, and call distributions based on observed trends and call volume fluctuations. This may involve reassigning agents, changing routing algorithms, or deploying additional resources to meet service level objectives.
Approve requests for time-off, and all shift related activities · Schedule appropriate meetings, training, and all shift activities. Accurately code in all affected systems and provide proper notification to interested parties
Handle all daily sick notifications and provide appropriate reporting
Answer emails and requests from agents and leadership – respond to future dated requests using forecasted models and data
Manage outage notification process. Prime the real-time relationship with ENMAX Power to ensure timely notification of client and queue affecting outages are managed appropriately

Manage Outbound dialer:

Create weekly outbound dialer plans, ensuring various campaigns are completed within targeted timelines.
Assign agents to dialer work as required and as business allow

Reporting:

Prepare and distribute regular performance reports, highlighting contact center performance, key metrics, and any significant deviations from targets. Document actions taken, issues resolved, and recommendations for process improvement.
Provide detailed statistics related to outbound campaign results

Who You Are

Highly analytical with a strong attention to detail
Comfortable making quick decisions in a fast-paced environment
A clear and confident communicator with colleagues at all levels
Organized, adaptable, and able to manage multiple priorities
A collaborative team player who can also work independently
Highly analytical with a strong attention to detail
Comfortable making quick decisions in a fast-paced environment
A clear and confident communicator with colleagues at all levels
Organized, adaptable, and able to manage multiple priorities
A collaborative team player who can also work independently

What You have

Diploma with 4 years of related experience, or a degree with 2 years of related experience
Experience in real-time analysis or workforce management within a contact centre (asset)
Experience with Genesys, Salesforce, or other contact centre monitoring tools (asset)
Advanced Microsoft Excel skills and experience with Power BI
Strong written and verbal communication skills
Ability to remain flexible as job responsibilities evolve

Why ATCO Energy

If you’re not yet convinced that ATCO Energy could be the smartest career move you make, we also offer:

Competitive compensation, pension matching, and employee share options
Volunteer programs during work hours and charitable donation matching
Hybrid work arrangements, meeting‑free Fridays, and Work from Anywhere August
Well‑Being @ ATCO Health & Wellness Program
Wellness and psychologist coverage up to $3,000 per family
Fertility, adoption, and family‑support benefits
Flexible public holidays and your birthday off
And so much more!

At ATCO Energy, we’re purpose‑driven to help customers feel comfortable and confident in their homes and businesses. Guided by our core values, we’re shaping the future of our industry with a trailblazing mindset in a fast‑paced, agile environment. We are committed to diversity, equity, and inclusion and seek team members who thrive in collaborative problem‑solving and share a passion for making a difference.

This role is based in Calgary.

Apply Now

Refine Your Search

corporate actions analyst jobs in calgary ab

Real Time Analyst

Security Analyst

Business Analyst - Calgary, AB

Development Product Analyst

Business Solutions Analyst

Commercial & Development Analyst

Business Analyst - Planning & Economics

Business Analyst - Cybersecurity

Senior Analyst FP&A

Senior Analyst FP&A

Product Manager, Workplace Salesforce Product Team – Vice President

Senior Manager, Operations Performance Analytics

Senior Financial Analyst

Product Manager (National, Windows & Doors)

Manager, Business Planning & Performance

Finance Director

Senior HR Business Partner

Team Lead, Payroll & HR Operations

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