calgary ab crm manager Jobs – 160 Openings This Week

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- $120,000 a year
- Full-time
- Management
- English
- High school diploma or GED
- Dental care
Quick apply
Operations / Business Manager
The Small Business Specialists Inc —Calgary, AB
- $70,000–$90,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
7d
Manager, Institutional Funding & Partnerships
Modern People Solutions —Calgary, AB
- $70,000–$85,000 a year
- Full-time
- Hybrid work
- CRM software
- Master's degree
- Business development
Business Development Manager
Tri-Line Carriers —Calgary, AB
- Full-time
- Sales
- Microsoft Office
- Bachelor's
Quick apply
9d
AI Digital Marketing Expert
Watts Lights —Calgary, AB
- $70,000–$90,000 a year
- Full-time
- Bilingual
- Schematics
- Social media management
- Dental care
- Paid time off
Quick apply
Sales/Business Development Manager
GrowME Marketing —Calgary, AB
- $100,000–$240,000 a year
- Full-time
- Sales
- Business development
- In-person
- Profit sharing
- Mileage reimbursement
Quick apply
9d
Account Manager
The Fastener Group —Calgary, AB
- Full-time
- Sales
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Regional Marketing Manager
Rohit Group —Calgary, AB
- Marketing
- Business
- Associate's degree
Development Director
Honens —Calgary, AB
- $100,000 a year
- Weekends as needed
- CRM software
- Management
- Project management
Business Development Manager, Senior
SGS —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
12d
Account Manager
DMC Recruitment —Calgary, AB
- $80,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Profit sharing
Quick apply
12d
Business Development Manager (Canadian Sales)
Geo Pressure Systems Inc. —Calgary, AB
- Immediate opening
- Sales
- Business development
- Project management
- Mileage reimbursement
- Dental care
Quick apply
7d
sales&marketing support specialist
Ramtech Environmental Products —Calgary, AB
- $55,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Marketing
- Profit sharing
- Dental care
Quick apply
2d
Sales Account Executive
BC ECO PAVING INC. —Calgary, AB
- $40,000–$110,000 a year
- Full-time
- CRM software
- Sales
- Organizational skills
Quick apply
Property Portfolio Manager
Ripple Property Management —Calgary, AB
- $75,000 a year
- Full-time
- Travel
- Associate's degree
- Mileage reimbursement
- Dental care
Quick apply
Territory Manager - Southern Alberta
North Country Tire —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Dental care
- Vision care
Quick apply
2d
District Sales Manager
Savaria Corporation —Calgary, AB
- $70,000–$75,000 a year
- Sales
- Business development
- Communication skills
- Dental care
Quick apply
Business Development Specialist (AB)
SATA Canada —Alberta
- $75,000–$100,000 a year
- Weekends as needed
- CRM software
- Sales
- English
Quick apply
14d
Operations Manager
Mega Roofing and Exteriors Inc. —Rocky View, AB
- From $125,000 a year
- Full-time
- ERP systems
- English
- Driving
- Employee stock purchase plan
- Disability insurance
Quick apply
Account Manager - Alberta, Canada
Accommodations Plus International —Calgary, AB
- $60,000–$70,000 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Marketing

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crm manager jobs near calgary ab

General Manager - Operations

Total Communication Services Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$120,000 a year

Qualifications

ConnectWise
Management
English
High school diploma or GED
Continuous improvement
Leadership
Communication skills

Full job description

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Yearly Salary Expectations?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

crm manager jobs in calgary ab

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