calgary ab customer experience associate Jobs – 549 Openings This Week

Assistant General Manager
Holt Renfrew —Calgary, AB
- $138,800–$170,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Retail Sales Associate
911 Supply —Calgary, AB
- $18–$24 an hour
- Part-time
- Heavy lifting
- Sales
- Customer service
- Store discount
- Dental care
Quick apply
Business Development Manager, Real Estate Finance
Peoples Trust Company —Calgary, AB
- $135,000–$145,000 a year
- Monday to Friday
- Hybrid work
- Sales
- Master's degree
- Bachelor's
- Profit sharing
- Paid time off
Mortgage Broker and Relationship Manager
Olympia Trust Company —Calgary, AB
- Full-time
- Microsoft Office
- Financial services
- Business
5d
Sales and Admin Associate
Lotus Management Ltd dba Mountain House Furniture —Calgary, AB
- From $18 an hour
- Temporary
- Sales
- Customer service
- High school diploma or GED
Quick apply
Sales Associate
Rogers Communications/ Imagine Wireless —Calgary, AB
- $15 an hour
- Weekends as needed
- Customer service
- English
- Cashiering
- Store discount
- Flexible schedule
Quick apply
Part-Time Sales Associate
George Richards - Signal hill Shopping —Calgary, AB
- Part-time
- Sales
- Customer service
- Presentation skills
- Store discount
Quick apply
8d
Assistant Retail Manager - Sales
Best Buy Canada —Calgary, AB
- Immediate opening
- Retail management
8d
Sales Associate (Full-time)
United West Calgary —Calgary, AB
- $800–$1,200 a week
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Renovation Consultant (Sales)
Pinnacle Group —Calgary, AB
- $50,000–$100,000 a year
- Part-time
- Hybrid work
- CRM software
- English
- In-person
- Work from home
- Flexible schedule
Quick apply
1d
Retail Store Coordinator Homesense - Heritage Hills
Homesense —Calgary, AB
- $17.00–$21.25 an hour
- Full-time
- Communication skills
- Time management
9d
Retail Sales Associate (Part-time)
Highlander Wine & Spirits - North Hill —Calgary, AB
- Part-time
- Sales
- Customer service
- Hotel
Quick apply
Retail Sales (with a passion for Apple products)
Jump+ —Rocky View, AB
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Dental care
Quick apply
12d
Full Time Evening Wine Sales Associate
Metro Liquor Kensington —Calgary, AB
- $16.00–$17.50 an hour
- Full-time
- Sales
- Customer service
- English
- Store discount
- Designated paid holidays
Quick apply
Assistant Store Manager
Canna Cabana —Calgary, AB
- Weekends as needed
- Customer service
- Microsoft Office
- First Aid Certification
4d
Retail Shift Leader
Canna Cabana —Calgary, AB
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
4d
Retail Shift Leader
Canna Cabana —Calgary, AB
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
4d
Sales Associate - La-Z-Boy Canada
La-Z-Boy Canada Retail LTD —Calgary, AB
- $50,000–$100,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Dental care
Quick apply
9d
Retail Shift Leader
Canna Cabana —Calgary, AB
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
4d
Sales Associate
Windsor Plywood —Airdrie, AB
- Weekends as needed
- Sales
- English
- High school diploma or GED
- Store discount
- Wellness program
Quick apply
1d

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Assistant General Manager

Holt Renfrew -
Calgary, AB

Apply Now

Job details

Full-time
$138,800–$170,000 a year

Qualifications

Luxury retail sales
Microsoft Word
Business Management
Microsoft Excel
Microsoft Outlook
Sales management
Post-secondary education
Microsoft Office
Business
Commercial driving
Retail management

Full job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Assistant General Manager is a key business leader within a luxury retail environment, responsible for driving commercial performance, elevating the client experience, and leading a high-performing sales management team to achieve operational and strategic business objectives.

Specific responsibilities include (but are not limited to) the following:

Collaborates with DVP/GM in making key decisions that directly impact the achievement of top-line sales and EBIT targets for the store
Achieve top-line sales and EBIT targets for the store
Deliver all payroll, capital and expense plans within budget
Drive productivity by ensuring that retail operating processes and policies are effectively implemented with adequate control and monitoring
Recruit, select, hire and on-board the best talent
Lead, motivate, and retain a high-performing sales management team
Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Personally and through the store leadership team recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees
Model leadership behaviours that promote a culture of open communication, employee development and trust
Develop a clear talent and succession plan for the store, ensuring the retention of key talent
Direct the management of payroll and expense budgets for selling divisions
Achieve store customer service targets and resolve sensitive or highly complex customer issues
Lead sales management team to develop, maintain and grow active client bases within their areas
Increase wallet share of high value customers through the consistent delivery of extraordinary personalized service
Develop a network of key industry contacts within the retail and luxury community and have a sound understanding of industry trends and practices
Direct the successful implementation of customer relationship and Loyalty management programming
Partner in and influence the development of store seasonal plans
Partner with the DVP/GM in the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
Achieve Asset Prevention targets
Collaborate with Operations role to drive logistics and smooth operation of back-of-house functions including Cash Office, Alterations Workrooms, Maintenance and Shipping /Receiving
Serve as MIC (manager in charge) of the store as required
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

Post-Secondary degree or certificate in Business or Retail management
Previous retail experience, preferably within a luxury environment
5-8 years management experience in a similar size business with accountability for managing Managers
Working knowledge of Microsoft Office including Outlook, Word and Excel

The measures of success:

Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients

#RSSJ

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$138,800.00 - $170,000.00 / 138.800,00$ - 170.000,00$ (per year / par an)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

Apply Now

Refine Your Search

customer experience associate jobs in calgary ab

Assistant General Manager

Retail Sales Associate

Business Development Manager, Real Estate Finance

Mortgage Broker and Relationship Manager

Sales and Admin Associate

Sales Associate

Part-Time Sales Associate

Assistant Retail Manager - Sales

Sales Associate (Full-time)

Renovation Consultant (Sales)

Retail Store Coordinator Homesense - Heritage Hills

Retail Sales Associate (Part-time)

Retail Sales (with a passion for Apple products)

Full Time Evening Wine Sales Associate

Assistant Store Manager

Retail Shift Leader

Retail Shift Leader

Sales Associate - La-Z-Boy Canada

Retail Shift Leader

Sales Associate

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