Calgary Ab Customer service representative city of calgary Jobs – 1 Openings This Week

Customer Service Representative - Part -Time
City of Calgary —Calgary, AB
- $32.29–$43.16 an hour
- Temporary
- CPR Certification
- Sales
- High school diploma or GED
3d

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Customer Service Representative - Part -Time

City of Calgary -
Calgary, AB

Apply Now

Job details

Temporary | Part-time
$32.29–$43.16 an hour
3 days ago

Qualifications

WHMIS Certification
CPR Certification
Sales
Overseeing cash custody and balancing
Client inquiry handling
Complaint handling
High school diploma or GED
Cashiering
First Aid Certification
Decision making
Client services
Customer service orientation
Cleaning
Deposits
Communication skills
Client interaction
AED Certification

Full job description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Customer Service Representative, you will be responsible for providing excellent customer service to your clients and manage a range of transactions, while working in a fast-paced environment. Primary duties include:

Customer Focus: Respond to customer inquiries, requests and complaints regarding recreation services both in person and over the telephone.
Conduct facility tours for new and potential customers.
Technical Knowledge and Skills: Accept various payment methods for admissions, program registrations, pass sales, bookings and rentals for the leisure centre using our software system.
Process financial transactions, prepare bank deposits and complete cash reconciliation.
Safety and Facility Work: Perform lifting and carrying demands for tasks such as setting up and taking down tables and chairs, storage of equipment for public use, parties, bookings and programs.
Clean program rooms as required.
Provide basic first aid as required and support emergency response.
Monitor recreation services activity areas to ensure rules and regulations are followed and a safe environment is maintained.
This position supports an operation that is open 7 days a week with extended operating hours. Successful candidates must be flexible and available to work a variety of shifts, including days, evenings, weekends, and holidays as required.

Qualifications

A High School diploma or equivalency (e.g. GED).
At least 1 year of experience in a fast-paced customer service environment.
Current Intermediate First Aid certification (equivalent to Standard First Aid, Cardiopulmonary Resuscitation (CPR) level "C", and Automated External Defibrillator (AED)) is required.
Experience in cash handling is required.
Workplace Hazardous Materials Information System (WHMIS) Training would be considered an asset.
Possess excellent customer service skills which demonstrate tact and courtesy when dealing with the public.
You have effective communication skills and well-developed decision-making skills.
You are a proven team player and have the ability to work independently.

Pre-employment Requirements

A security clearance will be conducted.
Successful applicants must provide proof of qualifications.

Position and Pay Information

Business Unit: Recreation and Social Programs
Union: CUPE Local 38
Position Type: 6 Temporary Part-Time (up to 15 months)
Compensation: Pay Grade 5 $32.29 - 43.16 per hour
Hours of work: Up to 19-hours work week.
Days of work: Daytime, evening and weekend shifts.
Location: Various
Audience: Internal/External
Apply By: September 9th, 2026
Job ID: 315069

Apply Now

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Customer Service Representative - Part -Time

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