Calgary Ab Customer success & operations lead Jobs – 525 Openings This Week

Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
Sales Manager, New Home Sales
Cantiro —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
14d
Field Sales Representative
Go Sales —Calgary, AB
- $44,400.00–$104,606.83 a year
- Full-time
- Sales
- English
- Communication skills
Quick apply
VCIO
MSP OPERATIONAL CORP —Calgary, AB
- $100,000–$110,000 a year
- Full-time
- Azure
- PMP
- Microsoft Office
Quick apply
Commercial Execution Specialist
AMGAS Services Inc —Rocky View, AB
- Full-time
- Sales
- Microsoft Office
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Accounts Receivable Manager
Northern Mat & Bridge —Calgary, AB
- $80,000–$100,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- ERP systems
- Profit sharing
- Employee stock purchase plan
Quick apply
2d
Process Engineer
Lovingly Made Ingredients —Calgary, AB
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's
- Paid time off
Quick apply
6d
Sales Team Lead - Calgary
Neo Financial —Calgary, AB
- $45,760 a year
- Weekends as needed
- Sales
- Organizational skills
- Communication skills
- Paid time off
- Life insurance
Quick apply
Business Development Representative (Industrial Products, OEM, Oil & Gas, Electricity)
Precise Pipe —Calgary, AB
- $55,000–$75,000 a year
- Full-time
- CRM software
- Sales
- English
- Paid time off
Quick apply
8d
Maintenance Scheduler
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Microsoft Office
- Databases
- In-person
- Disability insurance
- Dental care
Quick apply
Senior Sales Estimator
Durabuilt Windows & Doors —Calgary, AB
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Technical Procurement Specialist, Steel
BEUMER Group —Calgary, AB
- Full-time
- Engineering
- Microsoft Office
- Project management
- Dental care
- Paid time off
Quick apply
Shift Manager
Jersey Mike's c/o Redberry Inc —Calgary, AB
- $17 an hour
- Weekends as needed
- Serving
- Customer service
- Basic math
- Flexible schedule
Quick apply
Retail Manager
Lukes Drug Mart —Calgary, AB
- Weekends as needed
- Inventory management
- Customer service
- Math
- Store discount
- Dental care
Quick apply
Store Manager
Rogers Communications/ Imagine Wireless —Calgary, AB
- $30,000–$40,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Dental care
Quick apply
Business Development Manager
InnoTech Engineering Inc. —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Wellness program
- Dental care
Quick apply
11d
General Manager - Manufacturing Division
Centra Windows —Calgary, AB
- $200,000–$250,000 a year
- Full-time
- Construction experience
- Budgeting
- In-person
- Wellness program
- Employee stock purchase plan
Quick apply
Combo Vac & Hydro Operator
PVT —Alberta
- Full-time
- High school diploma or GED
- First Aid Certification
- Travel
- Dental care
- Vision care
Quick apply
Property Administrator
Deveraux Group of Companies —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
14d
Maintenance Manager
Heavy Metal Equipment & Rentals —Alberta
- Full-time
- Engineering
- ERP systems
- Maintenance
- Disability insurance
- Dental care
Quick apply

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customer success & operations lead jobs near calgary ab

Customer Success & Operations Lead

ABM Integrated Solutions -
Calgary, AB

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Job details

Permanent | Full-time
From $65,000 a year

Qualifications

Presentation skills
Bachelor's
Computer networking
Business
Communication skills

Full job description

We believe great service begins with great people! If you take pride in working collaboratively and delivering excellent customer service, you’ll feel right at home with ABM! As a trusted Managed Service Provider with a nationwide Field Services presence, we’re united by a commitment to integrity, customer focus, and driving tangible results for our customers. If this sounds like you, we invite you to apply to join our team where working together means building better outcomes for the customers who rely on us every day.

Overview
The Customer Success & Operations Lead is responsible for driving customer satisfaction, retention, and growth while supporting operational excellence across ABM. This role serves as a key liaison between customers, Sales, Project Delivery, Managed Services, and internal operations teams to ensure a seamless customer experience and efficient business process.

The successful candidate will combine relationship management, business development, operational support, and technology enablement to support ABM’s strategic objectives. This role is ideal for a proactive and solutions-oriented professional who can balance customer-facing responsibilities with process improvement and business operations initiatives.

Responsibilities

Customer Success & New Business Development:

Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact.
Conduct regular customer account reviews and business assessments to identify risks and opportunities.
Support customer onboarding, adoption, retention, and growth.
Identify and pursue opportunities for customer growth through upselling, cross-selling, and solution expansion.
Monitor and report on Customer Success metrics including retention, churn, CSAT, and account growth.
Identify, develop, and pursue new business opportunities by utilizing prospecting activities and strategic outreach.
Conduct introductory meetings, presentations, and solution discussions with prospective customers.
Represent ABM at customer meetings, industry events, and networking opportunities as required.

Business Operations Support:

Support the IT Operations Manager in executing strategic and operational initiatives.
Assist with the development, documentation, and continuous improvement of business processes and SOP’s.
Coordinate and support cross-functional projects to improve operational efficiency and service delivery.
Assist with organizational planning, project tracking, and implementation of operational initiatives.

Technology & Program/System Administration:

Support the administration and optimization of CRM’s, customer success, and business management systems.
Assist with system implementations, upgrades, integrations, and user adoption initiatives.
Develop and maintain reports, dashboards, and KPI’s to support ABM business objectives.
Collaborate with stakeholders to identify and implement automation opportunities and technology-driven process improvements.

Qualifications:

Bachelor’s degree in Business Administration, or an equivalent combination of education and experience.
5 to 7 years of experience in the technology sector holding a role in customer success, account management, business operations, or a related field.
Demonstrated ability to build and maintain strong customer relationships.
Experience identifying and pursuing account growth opportunities.
Strong business acumen, communication, presentation, and interpersonal skills.
Excellent organizational, analytical, and problem-solving skills.
Ability to manage multiple competing priorities in a fast-paced environment.

Meaningful Benefits:

You’ll work alongside supportive and skilled teammates who take pride in delivering dependable technology solutions and exceptional customer service. We offer all employees the room to learn, advance, and contribute to the systems that our customers rely on every day. At the end of each day, you’ll know your work made a measurable difference for the customers and local communities we serve!

Our benefits include:

Comprehensive Health, Dental, & Vision Plan – also including life insurance, long-term disability insurance, accidental death and/or dismemberment insurance.
24/7 Virtual Healthcare & Mental Health Support – at no additional cost through our group benefit plan.
Employee & Family Assistance Plan – with resources available at no additional cost through our group benefit plan.
RPP Matching Program – up to 5.5% employer matching.
Vacation accrual starts on Day 1
Employee Rewards & Saving Program – access to savings on thousands of unique vendor perks and discounts.
Professional Development & Training Programs – to support each employees continuous growth.
Employee Recognition Programs – that celebrate safety, service excellence, and outstanding contributions to our goals.

About Us:

ABM Integrated Solutions, headquartered in Dartmouth, Nova Scotia, is a nationally recognized technology company delivering end-to-end managed services and dependable field support to organizations across Canada and the United States. We combine the agility of a full-scale MSP with the reliability of a coast-to-coast Field Services operation, ensuring our customers receive fast, consistent, and high-quality technical support wherever they may do business.

ABM is part of the Atlantic Corporation Limited (ACL) family of companies. ACL’s diverse portfolio includes organizations operating in senior’s living spaces, national transportation and logistics, fuel hauling, real estate, and storage services. This broad corporate ecosystem gives ABM a stable foundation, cross-industry insight, and the ability to support customers whose technology requirements extend across multiple different environments; from retail locations, to distribution centers, to enterprise offices.

Within ABM, our service offerings span a broad range of capabilities, including:

Managed IT Services: comprehensive monitoring, IT Service Desk, endpoint management, cloud services, Cybersecurity support, technology lifecycle management, and more.
National Field Services: reliable onsite technical support delivered by a skilled network of Field Service Technicians across North America.
POS (Point-of-Sale) Services: deployment, maintenance, and support for POS payment solutions, retail systems, and multi-site coordination.
Project & Deployment Services: large-scale rollouts, technology refreshes, infrastructure implementations, and more!

AI Disclosure:

ABM is NOT using any Artificial Intelligence to screen, review, or select candidates. A human being is reviewing all resumes and applications submitted for this position.

Pay: From $65,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

customer success & operations lead jobs in calgary ab

Customer Success & Operations Lead

Sales Manager, New Home Sales

Field Sales Representative

VCIO

Commercial Execution Specialist

Accounts Receivable Manager

Process Engineer

Sales Team Lead - Calgary

Business Development Representative (Industrial Products, OEM, Oil & Gas, Electricity)

Maintenance Scheduler

Senior Sales Estimator

Technical Procurement Specialist, Steel

Shift Manager

Retail Manager

Store Manager

Business Development Manager

General Manager - Manufacturing Division

Combo Vac & Hydro Operator

Property Administrator

Maintenance Manager

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