calgary ab emergency dispatch Jobs – 10 Openings This Week

Dispatcher
City Wide Towing —Calgary, AB
- $22–$25 an hour
- Full-time
- Customer service
- High school diploma or GED
- Data entry
- Store discount
- Wellness program
Quick apply
2d
Dispatcher/Customer Service Representative
Complete Environmental Group —Calgary, AB
- $55,000–$65,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Dispatch Manager
All Canadian Janitorial —Calgary, AB
- $45,539.61–$75,924.72 a year
- Weekends as needed
- Management
- Customer service
- Microsoft Office
- Dental care
Quick apply
9h
Dispatcher
The Gentlemen Pros —Calgary, AB
- Full-time
- Microsoft Office
- Plumbing
- HVAC
Quick apply
7d
Command Center Operator
Radius Security —Calgary, AB
- 12 hour shift
- Customer service
- Microsoft Office
- High school diploma or GED
- Profit sharing
- Dental care
Alert Management Specialist - French
Blackline Safety —Calgary, AB
- Full-time
- Hybrid work
- Bilingual
- CPR Certification
- Customer service
- Dental care
Quick apply
Traffic Safety Dispatcher / Road Operations Coordinator
Aplin —Canada
- $28–$40 an hour
- Contract
- English
- Data entry
- Organizational skills
Quick apply

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Dispatcher - Security Operations
Sentinel Security Inc. —North York, ON
Multitasking:* They must manage multiple tasks simultaneously, such as, answering calls, deploying personnel using humanity and dispatching help.
$23–$26 an hour
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1d
Field Operations Coordinator
Window Bars Locksmith —Oshawa, ON
To build a business that creates lasting safety, security, and accessibility for every family and business in our community.
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21h

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emergency dispatch jobs near calgary ab

Dispatcher

City Wide Towing -
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$22–$25 an hour
2 days ago

Qualifications

Class 5 Licence
Customer service
High school diploma or GED
Data entry
Typing
Driving Licence

Full job description

Job Summary:

Reporting to the Call Centre Manager

The Dispatcher is the primary point of contact for customers, clients, and drivers. This role ensures smooth operations by receiving and prioritizing calls, dispatching tow trucks and operators, coordinating logistics, and providing accurate information.

This candidate exhibits high attention to detail, retention of information, strong multitasking, overall dependability, ability to remain composed during high-demand situations and works well within a team environment.

Knowledge of Alberta; rural and major city centers navigation is required.

The right candidate will be trained for any additional tasks that may be required.

*All candidates must have emergency services experience

Major Responsibilities:

Dispatch & Operations

Dispatch tow trucks and service vehicles using dispatch software, mapping software and GPS systems
Match calls with the appropriate equipment and driver based on location, capability, and priority
Monitor driver status, job progress, and completion times
Coordinate accident recoveries, roadside assistance, impounds, and scheduled tows
Maintain constant communication with drivers via radio, phone, or messaging systems
Use radio, phone or computer to send trucks and operators to appropriate locations to provide services to emergency services, accounts and the general public

Administrative Duties & Call Centre

Receive emergency and non-emergency calls
Accurately enter call details, job notes, and customer information into the system
Maintain detailed records for billing, claims, and compliance purposes
Assist with invoicing support, call logs, and daily reports
Follow company procedures, safety protocols, and municipal or contract requirements
Monitor all methods of communication, Phones, E-mails, and client portals
Identify opportunities for continuous improvement to management

Required Qualifications:

Minimum High School Diploma/GED Equivalent
Reasonable speed and accuracy in processing verbal information; information retention
Fast typing with experience in data entry
Proficiency with various computer programs including but not limited Microsoft applications, GPS- Geotab, Samsara, Merchant payment processing, client web portals
Valid Driver’s License
Legally Authorized to Work in Canada with no Restrictions

Preferred Qualifications:

Experience in towing, roadside assistance, emergency services
Familiarity with local roads, highways, and service areas
Knowledge of accident recovery or municipal towing operations
Minimum 4+ years of Customer service experience

City Wide Towing Inc. is a 24/7, 365 business operation. Shifts are flexible. Shifts will align with business needs. Scheduling can be discussed with successful candidate.

Work will be conducted indoors
Part of training will require time spent in the field with operations
Fast-paced dispatch environment
High call volumes and time-sensitive decision-making
Extended periods sitting at a workstation
Exposure to stressful or emotionally charged situations

What City Wide Offers:

Competitive pay
Stable, year-round employment
Training and advancement opportunities
Supportive team environment

· This description is meant to outline the general nature and scope of the work associated with this position. It should not be interpreted as an exhaustive list of all responsibilities, duties, and required skills. Employees may be asked to take on additional tasks outside of their typical responsibilities as needed.

· Must have reliable transportation, as the office location is not accessible by public transportation.

· The base salary offered will be based on the successful candidate’s relevant experience, skills, and competencies, while also considering internal equity.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Store discount
Tuition reimbursement
Vision care
Wellness program

Application question(s):

Our office is not accessible by transit. Do you have reliable transportation to commute to the office?

Experience:

Emergency Services: 1 year (required)

Licence/Certification:

Class 5 Licence (required)

Work Location: In person

Quick apply

Refine Your Search

emergency dispatch jobs in calgary ab

Dispatcher

Dispatcher/Customer Service Representative

Dispatch Manager

Dispatcher

Command Center Operator

Alert Management Specialist - French

Traffic Safety Dispatcher / Road Operations Coordinator

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