Are you looking to join an equine veterinary network focused on redefining the future of veterinary medicine? If so, the Altano Group is the perfect place to elevate your career while making a difference in the lives of horses and their owners in the role of Practice Manager. This position will oversee all daily operations, including developing and implementing systems, policies, and processes needed to manage current and future activities. The ideal candidate will have experience in management, be able to multi-task in a fast-paced environment, and interact professionally with doctors, personnel and clients.
Each practice within Altano’s network of equine veterinary clinics is focused on our core values: passion for the welfare of animals, collaboration across disciplines, clinics and borders, lifelong learning, and creating sustainable success for our profession, our teams, our patients and our planet. We uphold the highest medical standards in order to deliver the best possible care for every horse while striving to build lasting relationships with clients that are founded on trusted care, proven results and honest communication. The Altano Group is proud to be an employer of choice, fostering supportive and healthy working environments where every employee can learn, grow, lead and passionately contribute to the health of horses.
Benefits
The Altano Group believes that taking care of our team members is the key to providing the best care for our patients. We offer a comprehensive list of benefits including generous PTO, parental leave, a self-care wellness platform, health and ancillary insurance, and long-term disability insurance. Additionally, we provide access to many educational and collaborative opportunities, ensuring our team's well-being and professional growth.
Essential Duties and Responsibilities of the Practice Manager include the following.
- Manage all employees and operational processes (SOPs) of one practice location to ensure consistency and unification of the overall operation.
- Promote a client-centered environment and facilitate programs and processes that meet client needs.
- Promote a cooperative working environment among staff members to help the practice function as a unit.
- Review/approve timecards and payroll.
- Assist with financial reporting and manage/assist in preparing budgets.
- Oversee/assist with compliance and regulatory matters.
- Assist with administrative affairs, including the negotiation of vendor contracts, communications of legal matters, management of liability claims, and inventory management.
- Assist in developing policies and coordinating activities with Human Resources, such as interviewing and hiring, compensation and benefits, training, performance evaluation, and recruitment.
- Enhance the public image and recognition of the Practice's name within the industry through branding initiatives, social media, community outreach, new business development, and strategic partnerships.
- Perform other duties as assigned.
Qualifications
- A college degree is preferred, or equivalent experience in management is required.
- Human Resource experience desired.
- Knowledge of Microsoft Office (Outlook, Word, and Excel) is required.
- Knowledge of Sage Intacct preferred.
- Knowledge of veterinary practice management system, HVMS, preferred.
- Strong business writing and oral communication skills are necessary.
- Must possess strong research and follow-up skills.
- Open to relocation; opportunities are currently available across Canada.
Schedule
This is an on-site position. Remote work is not expected. The schedule is Monday through Friday from 8:00 am to 5:00 pm, and occasional work on weekends.
Job Type: Full-time
Pay: $85,000.00-$100,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care
- Wellness program
Experience:
- Equine: 1 year (preferred)
- Veterinary Practice Management: 3 years (required)
Work Location: In person
