Calgary Ab It help desk Jobs – 33 Openings This Week

Automotive Call Center / BDC Representative
Kaizen Automotive Group —Calgary, AB
- $17 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- High school diploma or GED
- Wellness program
- Disability insurance
Quick apply
1d
District Administrative Specialist
Westburne —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Disability insurance
- Vision care
Quick apply
Junior IT Support Technician – Calgary Area (On-Site)
EvolveIT Corporate Solutions Ltd. —Calgary, AB
- $45,000.00–$68,447.70 a year
- Full-time
- English
- Travel
- In-person
- Wellness program
Quick apply
IT Support Analyst (STU-CP08-902) - Corporate Services
Bethany Care Society —Calgary, AB
- Travel
- Communication skills
Help Desk Technician (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
technical support specialist – information technology (IT)
Uniway Computers NW —Calgary, AB
- $36 an hour
- Full-time
- English
- Windows
- No university degree
4d
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
8d
Deskside Support Analyst-Onsite
Compugen Inc —Calgary, AB
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
L1 Support Hero
GAM Technical Services —Calgary, AB
- $40,000–$60,000 a year
- Weekends as needed
- Azure
- Customer service
- Microsoft Office
- Dental care
Quick apply
Administrative Assistant
CCA Truck Driver Training Ltd. —Calgary, AB
- $23–$25 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply
Support Analyst
ATB Financial —Calgary, AB
- Customer service
- Salesforce
- Windows
Technical Support Operator
Cold Bore Technology —Calgary, AB
- Full-time
- English
- Microsoft Office
- Computer networking
Quick apply
Manager, IT Client Experience
Miller Thomson —Calgary, AB
- $108,915–$136,143 a year
- Full-time
- Hospitality
- Management
- Leadership
- Disability insurance
- Dental care
application development director - information technology (IT)
Ruse IA inc —Calgary, AB
- $250,000 a year
- Full-time
- English
- Software development
- Computer skills
Service Delivery Manager, NBS IT Support
Nutrien (Canada) Holdings ULC —Calgary, AB
- $110,200–$204,500 a year
- Full-time
- Bachelor's
- Continuous improvement
- Business
6d
Database & IT Specialist
Raytheon —Calgary, AB
- Full-time
- Hybrid work
- Oracle
- Engineering
- Databases
Senior Information Technology Associate
Raytheon —Calgary, AB
- Full-time
- Hybrid work
- Computer Science
- Organizational skills
- SharePoint
IT System - Escalations Technician
AlphaKOR —Calgary, AB
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Mileage reimbursement
Quick apply
8d

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Automotive Call Center / BDC Representative

Kaizen Automotive Group -
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$17 an hour
1 day ago

Qualifications

Customer service
Call center
Post-secondary education
Microsoft Office
High school diploma or GED
Communication skills

Full job description

Job Title: Call Center BDC Representative, Service

Location: Kaizen Shared Service Center

Reports To: BDC Manager

Job Type: Full-Time, Onsite

Compensation: $17.00/HR plus monthly bonus opportunities

Join the Kaizen Automotive Customer Care Team and help drive the success of our dealerships one customer interaction at a time by providing personalized service, with a sense of urgency, and a passion for the customer experience! Our top performers in this role are taking home $55,000 – 70,000 per year after bonuses...are you ready to throw your hat in the ring for an opportunity to make life-changing money? APPLY TODAY!

At Kaizen Automotive Group, we’ve built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding presence across Canada and the United States, we offer exciting opportunities for individuals looking to be part of a dynamic, award-winning team. Joining Kaizen Automotive means you will have the opportunity to work alongside talented professionals in a supportive environment that fosters growth, innovation, and success. If you're passionate about cars, committed to quality work, and ready to take your automotive career to the next level, the Kaizen Automotive Group wants to hear from you!

As a family-owned and operated company, the Kaizen Automotive Group is committed to providing our team members with access to the benefits and support they need along their professional journey to feel happy, healthy and valued. That is why our team is proud to provide the following benefits as options for our Full-Time employees:

Competitive Compensation
Supplemental Medical Coverage
Dental and Vision Plans
Discounted Prescription Coverage
Company Pension
Paid Time Off
Short and Long-Term Disability
Paid Life Insurance
Employee and Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development & Certification Assistance
Company Wide Appreciation Events & Contests
And SO MUCH MORE!

Hiring Location:

The Kaizen Automotive Family truly believes that people are at the heart of all we do! Whether it’s our customers or devoted staff, we acknowledge that our business could never have dreamed of becoming the success it is without the wonderful people who got us here! Come see why Kaizen Automotive gained a reputation of being one of the best run companies in Canada, and get your foot in the door with an automotive retailer that refuses to slow down! This position will report into our Shared Service Team at one of our beautiful Calgary dealership locations.

Position Overview:

We are currently seeking a motivated and customer-focused Call Center / BDC Associate to join our Service team. This role is key in supporting our dealerships by handling inbound service-related calls, setting appointments, and capturing additional opportunities for our service departments—such as maintenance packages, warranty services, and recall information. As the first point of contact for many customers, you’ll represent the professionalism and service standards of the Kaizen Automotive Group while playing a vital role in enhancing customer loyalty and satisfaction. Our ideal candidate is extremely outgoing, driven to succeed, and possesses the ability to thrive when multi-tasking in a fast-paced environment. If you’re passionate about automotive and committed to providing exceptional customer service, we’d love to hear from you.

Key Responsibilities:

Answer inbound service calls on behalf of multiple Kaizen dealerships with professionalism and courtesy.
Schedule service appointments efficiently, considering customer needs and dealership availability.
Identify and communicate potential opportunities for dealership services (e.g. maintenance, warranty coverage, recalls, and service specials).
Accurately enter and update customer information and appointment details in our CRM systems.
Provide general service information, follow-up calls, and appointment reminders as needed.
Handle inquiries, resolve minor concerns, and escalate complex issues to the appropriate dealership personnel.
Maintain a strong understanding of dealership services, promotions, and manufacturer programs.
Meet individual performance goals (e.g. call volume, appointment set rate, customer satisfaction).
Work closely with the Service team at each Kaizen location to ensure a seamless customer experience for our guests
Maximize productivity and CSI (Customer Satisfaction Index) to drive long-term loyalty and ensure maximum profitability
Proactively address and resolve customer concerns or escalations
Other duties as required by the Dealership Leadership team or our OEM partners

Qualifications:

High school diploma or equivalent; post-secondary education is considered a plus
Previous call center, BDC, or customer service experience preferred (automotive industry experience is a plus).
Strong communication and interpersonal skills with a customer-first attitude.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office and CRM platforms- experience with CDK, Xtime, or similar systems is a huge asset
Ability to adequately pass a pre-employment background screening
Professional appearance and demeanor when dealing with clients, vendors, and guests on behalf of the Kaizen Automotive organization
Ability to work flexible hours, including evenings and some weekends
Strong interpersonal and communication skills
High level of energy, professionalism, and a customer-focused mindset

Fuel your career at Kaizen Automotive’s BDC—where drive, ambition, and opportunity are always in motion! APPLY TODAY!

INDCHO

customer service, CSR, front desk, receptionist, greeter, call centre, marketing, phone sales

Job Types: Full-time, Permanent

Pay: $17.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Application question(s):

Do you have any scheduling restrictions that would interfere with you having open availability to work full-time hours, as shift times and days may vary in this role?

Experience:

Call Center/ Customer Service: 1 year (required)

Location:

Calgary, AB T2A 6P9 (required)

Work Location: In person

Quick apply

Refine Your Search

it help desk jobs in calgary ab

Automotive Call Center / BDC Representative

District Administrative Specialist

Junior IT Support Technician – Calgary Area (On-Site)

IT Support Analyst (STU-CP08-902) - Corporate Services

Help Desk Technician (Canada Summer Job)

technical support specialist – information technology (IT)

Desktop Support Engineer (Dispatch /Part-Time)

Deskside Support Analyst-Onsite

Desktop Support Landesk - Alberta, Canada

L1 Support Hero

Administrative Assistant

Tier 1 Technician (In-Office)

Support Analyst

Technical Support Operator

Manager, IT Client Experience

application development director - information technology (IT)

Service Delivery Manager, NBS IT Support

Database & IT Specialist

Senior Information Technology Associate

IT System - Escalations Technician

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