Calgary Ab It service desk Jobs – 9 Openings This Week

Full Time - Calgary Support Analyst
403Tech —Calgary, AB
- $40,000–$50,000 a year
- Full-time
- Computer Science
- Customer service
- English
- Dental care
- Vision care
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Service Desk Technician
ARC Business Solutions —Calgary, AB
- Overtime
- Azure
- Heavy lifting
- Customer service
Quick apply
Technical Support Operator
Cold Bore Technology Inc. —Calgary, AB
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Wellness program
- Disability insurance
Quick apply
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Service Desk Analyst- Remote
Compugen Inc —Canada
- $46,000–$66,000 a year
- Weekends as needed
- Remote
- Bilingual
- Computer Science
- Customer service
2d

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Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
$65,000–$70,000 a year
Quick apply
10d
Service Desk Technician
Southlake Health —Newmarket, ON
We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those…
$35.82–$42.58 an hour
1d

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it service desk jobs near calgary ab

Full Time - Calgary Support Analyst

403Tech
Calgary, AB

Quick apply

Job details

Full-time
$40,000–$50,000 a year

Qualifications

Computer Science
Customer service
English
Microsoft Office
Databases
Bachelor's
College diploma
Active Directory
Help desk

Full job description

*Qualified candidates must reside in Calgary

Support analyst

Summary

As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets and phone calls.

SPECIFIC DUTIES

Provide support to clients via email, support tickets and phone calls on a day to day basis.
User Setup and Maintenance in Active Directory and applications
Desktop/Laptop Setup – Troubleshooting, Installing and Configuration through Help Bench
Provide input and create user documentation
Proactive communication of application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Provide support for the testing of new and existing software applications under development or consideration for purchase.
Apply diagnostic utilities to aid in troubleshooting
Identify and learn appropriate software applications used and supported by the organization.

PERSONAL SPECIFICATIONS

Education

College diploma or university degree in the field of computer science, information systems, and/or 1 to 3 years equivalent work experience.

Experience

In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including Microsoft Suite, Window (including desktop setup, installation and deployment), and Microsoft 365
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
Able to develop and interpret technical documentation for training and end user procedures.
Knowledge of trends in technology relating to software applications.
Experience with building and maintaining databases for query and problem tracking.

Skills and Knowledge

Good understanding of the organization’s goals and objectives.
Excellent written, oral, interpersonal, and presentational skills.
Ability to conduct research into software development and delivery concepts, as well as technical application issues.
Ability to present ideas in business-friendly and user-friendly language.
Highly self motivated and directed.
Ability to absorb new ideas and concepts quickly.
Good analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Very strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Other

May require off hours support

Work Conditions

Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some local travel may be required.

---------------------

Please attach resume, cover letter and salary expectations and send to careers @ 403tech.com

Work remotely

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

Dental care
Extended health care
Vision care

Application question(s):

Why do you want to work with us?
What certifications do you possess or working towards in the next 6 months?

Experience:

Help desk: 2 years (required)
Customer service: 2 years (required)

Language:

English (required)

Location:

Calgary, AB (required)

Work Location: In person

Quick apply

Refine Your Search

it service desk jobs in calgary ab

Full Time - Calgary Support Analyst

Desktop Support Engineer (Dispatch /Part-Time)

Desktop Support Landesk - Alberta, Canada

Service Desk Technician

Technical Support Operator

Project Team Engineer

Bilingual Service Desk Analyst- Remote

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