WCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward.
Our solutions include managed back-office services, automated digital document delivery platform, and AI-driven digital mailrooms—backed by a team with expertise in outsourced print management, document scanning & imaging, workflow automation, and enterprise content management. We support key functions across the mailroom, accounting, operations, records management, and reception.
Over seventy years strong—and still helping organizations work smarter and move faster.
Role Overview
As a valued member of the Imaging Team, the Information Processing Clerk will be responsible for the accurate digitization, indexing, and quality control of organizational records. This role combines document imaging, high-volume data entry, and robust quality assurance processes to ensure data integrity, accessibility, and compliance with the project’s Statement of Work standards.
Responsibilities and Duties
- Remain punctual and timely with all tasks within the established Imaging Processes
- Accurately input, update, and maintain data across systems and databases
- Perform high-volume data entry while meeting accuracy and productivity targets
- Validate entered data against source documents for completeness and correctness
- Manage confidential and sensitive information in compliance with privacy policies
- Conduct detailed quality checks on scanned documents and entered data
- Identify, investigate, and correct discrepancies or errors
- Perform regular audits of records to ensure compliance with data standards
- Support continuous improvement of data quality processes and workflows
- Achieve daily targets as set out in the Project Delivery Schedule
- Work closely with other team members to achieve project goals
- You may be required to visit a customer's location to collect and retrieve file boxes.
- Seek to eliminate waste and determine newer and more efficient ways to implement against a Statement of Work
- Adhere to the policies, procedures, and privacy guidelines identified for both WCD and the project
Qualifications
Education
- High School diploma or GED
Skills and Experience
- Solid understanding of computers and office equipment, (scanners, imaging systems, and OCR technology)
- Fast and accurate typing / data entry skills
- Understanding of data validation and quality control practices
- Previous experience working in an Imaging Service Bureau is considered an asset
- Ability to work under pressure, multi-task, and prioritize tasks
- Effective written and verbal fluency in English
- Maintain a positive attitude while working closely with others to achieve common goals/targets
- Natural ability to solve problems
- Strives to find better ways to achieve improved performance
- Ability to handle repetitive tasks while maintaining high quality standards
- Ability to sit or stand for long periods of time
- Occasional lifting of document boxes up to 50 lbs.
Current Shift Openings:
Evenings: 3:00 PM - 11:00 PM (Mon. - Fri.)
Contract Length
Join WCD to grow your career, expand your knowledge, and become part of a fun team committed to customer success.
