Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public and private customers, large and small, across all sectors and verticals. Securitas is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding, Remote Guarding, Mobile Guarding, Onsite Guarding, Investigative Services and Technology Services.
This position is for an active vacancy and will be removed once the position is filled.
We are seeking professional and reliable Security Dispatcher to join our client’s manufacturing plants in the Cambridge, ON. Our client, one of the largest automotive companies in the world, is a leader in the automotive industry and a favourite amongst drivers around the world. They are known globally for their diverse vehicles, pioneering hybrid vehicles, and its extensive global manufacturing and sales, focusing on quality, safety, and sustainable mobility.
The ideal candidate has experience working as a security dispatcher and demonstrates strong leadership, communication, and customer service skills, along with training in de-escalation and conflict management, and a commitment to maintaining a safe, secure, and welcoming environment. The candidate will have knowledge of various fire systems and the ability to communicate effectively through radio communication.
Position: Security Dispatcher
Shift: Full Time. 12 hour rotation. 2 weeks days and 2 weeks nights.
Pay Rate: Progressive $21.44/hour to $26.08/hour
- Use of radios for communication
- Proven ability to maintain written reports.
- Desk duties as needed by Client & Site Ops Manager
- Excellent telephone/radio communication skills and manner.
- Monitor Responder safety through radio use.
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Monitor and aid in responding to Fire alarm system.
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Monitor and aid in responding to internal HMI production system.
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Monitor and aid in responding to CCTV system.
- Use of Radio dispatch system.
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Gather relevant information to determine the type and severity of the call.
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Adhere to all Site required PPE policies and wear all site PPE: Safety glasses, hard hat, steel toe shoes/boots and cut resistance gloves.
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Maintain daily log & incident reports using provided method.
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Understanding and operating of fire panel/fireworks computer
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Valid Ontario Security Licence
- Valid First Aid and CPR Certification. Red Cross certification is preferred.
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G Class Drivers Licence with a clean abstract required.
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Completion of a Security Dispatch or Emergency Communications course/program (e.g., security operations, emergency telecommunications, or dispatch training) and previous dispatch experience are required.
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Ability to respond to situations with tact and diplomacy and remain calm in stressful situations.
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Ability to sit, stand, and walk for extended periods as required.
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Intermediate level use Microsoft Applications including Outlook, Excel, Word, and Teams.
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Strong organizational skills and ability to multitask required.
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Interpreting technical drawings and maps.
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Fire panel familiarization preferred.
- Strong verbal and written communication skills.
We value diversity and inclusion and encourage all qualified people to apply.
We thank all those that apply. Only those selected for an interview will be contacted.
Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process
Further Information about the Company: www.securitas.ca
Securitas Canada's Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
