Cambridge, On Hotel & accommodations guest services staff Jobs – 12 Openings This Week

Guest Services Representative
Comfort Inn Brantford —Brantford, ON
- $18.46 an hour
- Part-time
- Hotel
- High school diploma or GED
- Phone etiquette
Quick apply
1035 - Guest Service Agent / Night Auditor
Holiday Inn Express —Brantford, ON
- $18.50–$19.00 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
2d
Guest Service Agent
Comfort Inn Cambridge —Cambridge, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
9d
Guest Experience Expert
Marriott International, Inc —Waterloo, ON
- $20.63 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
20h
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Full-time
- In-person
- Phone etiquette
- Hotel experience
- Dental care
- Vision care
Quick apply
Night Auditor
Comfort Inn Brantford —Brantford, ON
- $19.13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Night Auditor
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
4d
Bell Person (Seasonal) - Relocation to Jasper
Fairmont Jasper Park Lodge —Canada
- From $19.49 an hour
- Temporary
- Hotel
- In-person
- Guest services
18h

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Special Events Consultant
Pearle Hospitality —Hamilton, ON
Meet with clients and guests to develop an event that will meet and exceed expectations based on budget given, size of event, tone, desired outcomes, etc.
From $62,000 a year
Quick apply
Experienced Host | Ancaster Mill
Ancaster Mill —Ancaster, ON
Confidently and courteously handle the first experience for guests whether that be in person, over the telephone or digitally via email- answering questions or…
From $18 an hour
Quick apply
8d

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Guest Coordinator
Ten spot pickering —Pickering, ON
Assist in administrative tasks such as scheduling, correspondence, and data entry. Manage multi-line phone systems to handle inquiries, reservations, and guest…
$18–$20 an hour
Quick apply
Valet & Guest Services Associate (Toronto)
The West Egg Group Corp. (Gatsby Valet) —Toronto, ON
Valid *G driver’s license* (minimum 1 year) with a clean driving record. Build relationships with guests, hotel staff, and management in a luxury environment.
$18.00–$20.50 an hour

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hotel & accommodations guest services staff jobs near cambridge, on

Guest Services Representative

Comfort Inn Brantford -
Brantford, ON

Quick apply

Job details

Part-time
$18.46 an hour

Qualifications

High school diploma or GED
Phone etiquette

Full job description

The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

Major Duties and Responsibilities

Registers guests and assigns rooms, accommodating special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Files room keys.
Knows how to use front office equipment.
Processes guest check-outs.
Posts and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.
Reads and initials the pass-on log and bulletin board daily, and is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Coordinates guestroom maintenance work with the engineering and maintenance division.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Duties associated with Guest Service Representative’s position including but not limited to the above.

Minimum Qualifications and Skills

High school graduate or equivalent.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must be available for various shifts, weekdays and weekends.
Excellent organizational, written and oral communication.
Proficient/familiarity with Opera would be an asset.
Night Audit experience is an asset.

Mental Effort

Mental and visual concentration during computer work daily, for accuracy in data entry and editing.
Mental effort required in multi-tasking and handling interruptions that require refocusing.
Listening and mental attentiveness in fulfilling manager's requirements and accommodating guests

Physical Effort

Standing at a computer for long periods of time.

Working Conditions

Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
Frequent handling of queries and calls from guests, potential guests, and other departments.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

Quick apply

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hotel & accommodations guest services staff jobs in cambridge, on

Guest Services Representative

1035 - Guest Service Agent / Night Auditor

Guest Service Agent

Guest Experience Expert

Front Desk Agent - Hampton Inn & Suites Guelph

Night Auditor

Night Auditor

Bell Person (Seasonal) - Relocation to Jasper

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