Medical Spa Sales Closer & Booking Coordinator
100% Commission-Based Minimum $5,000 - $10,000 commission.
Job Summary
We are seeking a confident, energetic and results-driven Medical Spa Sales Closer & Booking Coordinator to convert new inquiries into booked consultations, treatments and treatment packages.
This is a sales-focused position for someone who is comfortable speaking with prospective clients by phone, text, email and social media. You will be responsible for following up with new and existing leads, understanding each client’s goals, explaining available treatment options and confidently guiding them toward booking.
You will also manage the appointment calendar, fill open time slots, reduce scheduling gaps and follow up with clients who have not yet booked.
This is a 100% commission-based role suited to an experienced closer who is motivated by performance and earning potential. It is not primarily a receptionist or administrative position.
Responsibilities
- Respond promptly and professionally to new client inquiries
- Contact leads through phone calls, text messages, email and social media
- Build trust with prospective clients and understand their treatment goals
- Explain treatment options, packages, pricing and current promotions
- Confidently overcome objections related to price, timing and uncertainty
- Convert qualified leads into booked consultations and treatments
- Sell treatment packages and collect deposits or payments when required
- Follow up consistently with leads who have not yet booked
- Re-engage older leads and previous clients
- Manage the appointment calendar and work to keep treatment schedules full
- Fill cancellations and last-minute appointment openings
- Confirm appointments and reduce no-shows
- Maintain accurate client notes, booking details and follow-up reminders
- Coordinate with treatment providers to understand availability and recommended services
- Track leads, bookings, package sales and conversion rates
- MUST Meet or exceed weekly and monthly sales targets
- Provide a professional and welcoming experience from the first inquiry through booking
Qualifications
- Proven experience in sales, lead conversion or appointment setting
- Strong closing skills and the confidence to ask for the sale
- Experience selling medical-aesthetic treatments, cosmetic services, dental treatments, luxury services, memberships or high-ticket packages is strongly preferred
- Excellent phone, written and interpersonal communication skills
- Comfortable handling objections and following up persistently without being overly aggressive
- Highly organized and able to manage multiple leads and follow-up conversations
- Comfortable using booking software, CRM systems, email, text messaging and social media
- Motivated by commission, performance targets and measurable results
- Professional, reliable and client-focused
- Knowledge of medical-aesthetic treatments is an asset
- Previous medical-spa experience is preferred but not required for candidates with a strong sales record
Compensation
This is a 100% commission-based position.
Compensation may include:
- Commission on treatment packages and services sold
- Performance bonuses for reaching sales targets
- Additional incentives for reactivating old leads or filling cancelled appointments
- Opportunities for increased responsibility as the clinic grows
The complete commission structure will be discussed during the interview process.
What Success Looks Like
- New leads are contacted quickly
- Prospective clients receive consistent follow-up
- More inquiries convert into booked appointments
- Treatment packages are sold confidently and professionally
- Open appointment times and cancellations are filled
- The treatment calendar remains consistently booked
- Weekly and monthly sales targets are met or exceeded
How to Apply
Please submit your résumé along with a short video recording explanation of:
- Your previous sales and closing experience
- The types of products, services or packages you have sold
- Your approximate sales or conversion results
- How you would respond to a client who says, “I’m interested, but I need to think about it.”
Selected applicants may be asked to complete a brief sales role-play during the interview process.
- Join our growing medical spa and play a direct role in helping clients feel confident while driving bookings and clinic growth.
Pay: $4,000.00-$10,000.00 per month
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Profit sharing
- Store discount
- Wellness program
- Work from home
Work Location: Hybrid remote in Cambridge, ON N1R 3E2
