Position: Engaging Men Team LeadLocation: Anselma House (Kitchener), Haven House (Cambridge), and community-based locations across Waterloo RegionEmployment Status: Full-Time, Non-UnionHours of Work: 36 hours per week; varied shifts based on program and client needsCompensation: $70,410 annually
Application Deadline: July 31, 2026
Women’s Crisis Services of Waterloo Region (WCSWR) empowers and supports women* and children to move beyond violence by providing safe shelter, outreach services, prevention and education. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse. We foster equity, diversity, inclusion and accessibility to attract, retain, invest, and sustain a psychological safe working environment for all WCSWR stakeholder, with a focus on wellbeing, where people can thrive. *WCSWR supports women, transgender and gender-diverse individuals.
This position is responsible to assist with the day to day operations of the Engaging Men Program as well as Prevention programming. The role mainly provides support and guidance for a team of counsellors working with men who have caused harm. Included in this role will be supporting intakes, screening, and referrals to the Engaging Men program. Further duties might include the management of volunteers, placement students, and grant and contract positions, when applicable.
The Engaging Men Team Lead will work closely with the Service Managers and Engaging Men team to provide support in managerial tasks, as well as coaching and consultation, with a goal of continuous improvement of the service programs. We are looking for a trustworthy, competent, professional individual who is self-directed, has courage of convictions, can consider an agency viewpoint and has a focus on client service. The successful candidate will have a positive attitude about the agency and our community partners. The team lead will be eager to test their leadership skills and willing to take on a challenge. The position is to support the Engaging Men and prevention programs, predominantly community-facing, therefore may work within numerous community locations.
Education • BSW and/or MSW from a university of recognized standing; MSW preferred, or a commitment to pursuing MSW while in the position • Member in good standing with the Ontario College of Social Workers and Social Service Workers, or commitment to attaining membership • Minimum two to three years of experience in the violence against women (VAW) sector, with demonstrated supervisory or leadership experience considered an asset • Thorough knowledge of advocacy, crisis intervention, risk assessment, and safety planning based on the needs of abused women and their children
- Continuous priority setting and flexibility is required due to the lack of control over crisis situations and in meeting the needs of multiple job expectations
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Ability to coach and mentor staff
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Perform administrative managerial duties
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Solid understanding of equity, diversity and inclusion
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Demonstrated sound judgment and the ability to be decisive in crisis situations
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Strong organizational and time management skills
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Current knowledge of and skills in accessing and utilizing appropriate community resources
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Knowledge of conflict resolution practices and negotiation techniques, as well as the ability to facilitate meetings, direct situations and implement rules and guidelines
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Knowledge of group processes and dynamics
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Current knowledge of basic criminal and family law, the Child and Family Services Act and related legal issues and resources
- Highly developed interpersonal skills, and verbal and written communication skills.
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Valid driver’s license, valid and sufficient insurance coverage and access to a reliable vehicle
We do also have some general employment eligibility requirements. • Vulnerable Sector Police Record Check
• A full team of staff that are passionate about the cause and about helping others, strong values alignment. • A culture of encouragement and celebration. • Leaders that are committed to continuous improvement and listen to and act on feedback. • A supportive working environment committed to continuous learning and growth. • Internal programs committed to staff wellness, engagement and development. • Competitive salary and a comprehensive benefits package.
Women’s Crisis Services of Waterloo Region is an Equal Opportunity Employer. We welcome and encourage applications from people who identify as Black, Indigenous, 2SLGBTQ+, and all equity-seeking community members. We are committed to a barrier-free recruitment process. If selected for an interview, please advise if you need accommodation for a disability and we will make every effort to accommodate.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. This position is being posted internally and externally simultaneously. Preference will be given to qualified internal applicants. If your experience doesn’t align perfectly with every qualification listed, we still want to hear from you. We know that great talent comes with many different backgrounds, and we are committed to creating an inclusive environment where all employees can thrive. We thank all applicants for their interest. Only those selected for further consideration will be contacted.
This posting is for a new position within the agency.Artificial intelligence may be used to screen, assess, or select applicants during the hiring process. Women’s Crisis Services of Waterloo Region is an Equal Opportunity Employer; we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, to Caitlin Ramcharitar, Human Resources Manager at [email protected].