Canmore Ab Adventure guide Jobs – 24 Openings This Week

Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Continuous improvement
- Store discount
- Wellness program
Manager, Events
Mountainscape Group —Banff, AB
- $26–$28 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Store discount
- Dental care
Quick apply
Rental Coordinator
Mountainscape Group —Banff, AB
- From $23 an hour
- Overtime
- CRM software
- Hospitality
- Sales
- Dental care
- Tuition reimbursement
Quick apply
2d
Fall/Winter Adventure Guide and Driver
Canmore Trails and Tales Inc —Canmore, AB
- $25.50–$30.50 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
- Flexible schedule
Quick apply
Adventure & Experiences Guide
FAIRMONT —Banff, AB
- From $25.50 an hour
- 8 hour shift
- CPR Certification
- Hotel
- First Aid Certification
- Dental care
- Vision care
Quick apply
Sunrise Tour Guide
Explore Banff Tours & Transfers Inc. —Canmore, AB
- From $28 an hour
- Temporary
- CPR Certification
- Public speaking
- First Aid Certification
- Flexible schedule
Quick apply
Adventure Hub Associate
SkiBig3 —Banff, AB
- $18.50 an hour
- Seasonal
- Hotel
- Computer skills
- In-person
- Store discount
Quick apply
14d
Product Guide - Seasonal
Arc'teryx —Banff, AB
- $20.70–$23.80 an hour
- Part-time
- Customer service
- Merchandising
- Guest services
Adventure Guide & Driver
Canmore Trails and Tales Inc —Banff, AB
- $25.50–$30.50 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
- Flexible schedule
Quick apply
Western Riding Horseback Tour Guide
Banff Trail Riders —Banff, AB
- $16 an hour
- Temporary
- Bilingual
- Customer service
- Public speaking
- Store discount
Quick apply
Adventure Hub Associate / Delivery Driver - Split Role
SkiBig3 —Banff, AB
- $18.50 an hour
- Seasonal
- Hotel
- Driving
- Computer skills
- Store discount
Quick apply
2d
Tour Guide Supervisor (Backcountry)
Banff Trail Riders —Banff, AB
- $200 a day
- Full-time
- Bilingual
- Customer service
- Bachelor's
- Store discount
Quick apply
Front Desk Agent
Canadian Hostelling Association —Banff, AB
- $18.14 an hour
- Temporary
- Bar
- Hotel
- Front desk
Quick apply
11d
Bell Captain
EMBLEMS —Banff, AB
- $24 an hour
- Full-time
- Hotel
- Communication skills
- Dental care
- Vision care
Quick apply
1d
Transportation Driver
Snowy Owl Sled Dog Tours —Canmore, AB
- $25–$30 an hour
- Temporary
- Customer service
- English
- Cleaning
Quick apply
7d
Server, Brazen
Pursuit Collection —Banff, AB
- $15.50 an hour
- Full-time
- Serving
- Customer service
- Hotel
Server, Northern Lights Alpine Kitchen
Pursuit Collection —Banff, AB
- $15.50 an hour
- Part-time
- Serving
- Customer service
- Hotel
Part-Time Retail Supervisor
Fjällräven North America —Banff, AB
- $19 an hour
- Customer service
- POS
- Guest services
- Dental care
- Paid time off
Quick apply
Assistant Guest Services Manager (Bell/Valet)
EMBLEMS —Banff, AB
- $60,000–$63,000 a year
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Dental care
- Vision care
Quick apply
Part-Time Bartender, Sky Bistro
Pursuit Collection —Banff, AB
- $17 an hour
- Part-time
- Bar
- Hotel
- Cleaning

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Guest Experience Manager - Based in Lake Louise

Fairmont Chateau Lake Louise -
Alberta

Apply Now

Job details

Permanent | Full-time

Qualifications

Succession planning
Resort experience
Hotel and accommodations experience
Operations management
Coaching
Microsoft Office
Hotel guest services experience
Continuous improvement
Team management
Mentoring
Recruiting
Training & development
Guest services
Strategic partnerships
OPERA
Leadership
Guest issue resolution

Full job description

Company Description:

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description:

The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations, Concierge, VIP Services, and guest experience initiatives across the resort. Reporting to the Director of Front Office, the Guest Experience Manager leads the Concierge team, VIP Team & Suite Experience programs while partnering closely with all operational departments to orchestrate exceptional, Forbes and LQA-inspired guest experiences.

Job Duties Include:

Luxury Guest Experience Leadership

Serve as the resort's ambassador for luxury hospitality, ensuring exceptional service throughout the guest journey.
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Lead Guest Experience Operations, including VIP arrivals, Suite Experiences, Concierge, and personalized guest experiences.
Foster a seamless partnership between Concierge and the Resort Adventure Center to deliver exceptional experiences.
Lead service recovery, ensuring timely resolution and strengthened guest loyalty.
Champion the resort's culture of Service Excellence by participating in regular Service Excellence Meetings focused on continuous improvement, luxury service delivery, emotional intelligence, and memorable guest experiences.

Suite VIP, Concierge & Experience Delivery

Lead daily arrival planning for VIPs, Suite guests, repeat guests, and special occasions, ensuring seamless coordination of preferences, amenities, and personalized experiences.
Lead and develop a best-in-class Concierge team focused on intuitive service, destination expertise, and personalized guest engagement.
Curate bespoke itineraries, premium local experiences, and memorable activities that reflect the luxury positioning of Fairmont Château Lake Louise.
Build strong partnerships with key tourism operators and experience providers to enhance the resort's lifestyle offerings.
Maintain a visible presence throughout the resort, engaging guests and supporting operational excellence.
Ensure all guest experiences align with Fairmont Brand Standards, Forbes Travel Guide, and LQA expectations.

Leadership & Talent Development

Recruit, coach, mentor, and develop a high-performing Guest Experience and Concierge team.
Foster a culture of accountability, emotional intelligence, and service excellence.
Lead ongoing coaching, performance development, and succession planning.
Recognize colleague achievements while promoting engagement and strong EES results.

Qualifications:

Minimum five years of leadership experience in Guest Experience, Concierge, Front Office, or luxury hotel operations, including management experience in a luxury resort.
Proven expertise in luxury hospitality, VIP management, personalized service, and service recovery.
Strong knowledge of Forbes Travel Guide, LQA, TrustYou, and guest satisfaction metrics.
Demonstrated leadership, financial acumen, and operational management skills.
Proficiency with Opera Cloud (or equivalent PMS), Microsoft Office, and guest experience technology.

Additional information:

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Discounted or free food
Employee assistance program
Life insurance
Mileage reimbursement
On-site gym
On-site parking
RRSP match
Store discount
Tuition reimbursement
Vision care
Wellness program

Work Location: In person

Apply Now

Refine Your Search

adventure guide jobs in canmore ab

Guest Experience Manager - Based in Lake Louise

Manager, Events

Rental Coordinator

Fall/Winter Adventure Guide and Driver

Adventure & Experiences Guide

Sunrise Tour Guide

Adventure Hub Associate

Product Guide - Seasonal

Adventure Guide & Driver

Western Riding Horseback Tour Guide

Adventure Hub Associate / Delivery Driver - Split Role

Tour Guide Supervisor (Backcountry)

Front Desk Agent

Bell Captain

Transportation Driver

Server, Brazen

Server, Northern Lights Alpine Kitchen

Part-Time Retail Supervisor

Assistant Guest Services Manager (Bell/Valet)

Part-Time Bartender, Sky Bistro

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