cascades qc vp Jobs – 14 Openings This Week

VP Client Services
Craft and Crew —Ottawa, ON
- Full-time
- Remote
- Leadership
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VP, Data & Analytics
Scribd, Inc. —Ottawa, ON
- $225,000–$320,000 a year
- Full-time
- Business
- Analytics
- Disability insurance
- Dental care
Vice President, Merchandising & Supply Operations
Fullscript —Ottawa, ON
- Full-time
- Remote
- Merchandising
- Master's degree
- Bachelor's
Quick apply
VP of Revenue
Craft and Crew —Ottawa, ON
- Full-time
- Remote
- Sales
- Marketing
Quick apply
Regional Vice President - National Capital/Atlantic Region
Teknion Limited —Ottawa, ON
- Sales
- Analysis skills
- Presentation skills
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Vice President, Digital (Public & Government Affairs)
Daniel J. Edelman Holdings —Ottawa, ON
- Full-time
Vice President, Digital (Public & Government Affairs)
Edelman —Ottawa, ON
- Full-time
- Hybrid work
Vice President, Product Development / Vice-président du développement de produits
CAGBC —Ottawa, ON
- $146,000–$177,000 a year
- Hybrid work
- Bilingual
- Engineering
- English
- Paid time off
- Work from home
Quick apply
Senior Director / VP, Healthcare Implementation & Innovation
Lumenix —Ottawa, ON
- Full-time
- Bilingual
- English
- AI
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VP, Commercial Financial Services
Alterna —Ottawa, ON
- $170,000–$180,000 a year
- Hybrid work
- Hospitality
- Sales
- Finance
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Vice President, Clinical Operations, Women’s & Children’s Health
healthcarecan —Ottawa, ON
- Nursing
- Master's degree
- Leadership
2d
EVP, Advocacy and Policy
Canadian Cancer Society —Ottawa, ON
- From $200,000 a year
- Weekends as needed
- Bilingual
- Public speaking
- English
Vice President Public Sector
Wirehead —Ottawa, ON
- $95,000–$105,000 a year
- Bilingual
- CRM software
- Sales
Vice President, Mortgage Origination
GreenBirch Capital Inc —Canada
- $325,000–$375,000 a year
- Remote
- Sales
- Business development
- Construction
- Flexible schedule
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Vice President, Merchandising & Supply Operations
Fullscript —Ottawa, ON
Bachelor’s degree in Business, Supply Chain, or related field. Lead and develop a high-performing team, building leadership capability and organizational scale…
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Vice President, Product Development / Vice-président du développement de produits
CAGBC —Ottawa, ON
Veiller à tous les éléments de la consolidation et de la croissance d’équipes, dont les activités quotidiennes en lien à la planification, au rendement, aux…
$146,000–$177,000 a year
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AVP, Asset Liability Management
IVARI —Toronto, ON
University degree in Finance, Investments, Mathematics, Actuarial Science or a related field required. Proven ability to develop effective partnerships, focus…
$140,000–$190,000 a year
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AVP & Actuary, Pricing
IVARI —Toronto, ON
University degree in actuarial science, mathematics, statistics or a related field. Support the VP in leading the development of our universal life, term,…
$140,000–$190,000 a year
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VP Client Services

Craft and Crew -
Ottawa, ON

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Job details

Full-time

Qualifications

Leadership

Full job description

RDEL Group is seeking a Vice President of Client Services to lead, grow, and support our client portfolio across our group of companies, which includes: RDEL (AI consulting), Craft&Crew (web production), Media Propulsion Laboratory (media), FSI (technology), and Simple Story (video). This is a pivotal senior leadership role designed for a high-impact builder capable of supporting category leaders, globally-focused brands, and mission-driven organizations.

Reporting directly to the CEO, you will bridge the gap between business development and delivery. You will own the long-term commercial health and satisfaction of the RDEL client base. You are expected to be a "player" who executes high-level account strategy immediately, and a "coach" who builds the systems and team for the future.

Primary Mandate & Success Metrics

You will be directly accountable for the following performance pillars:

Client Growth & Expansion: Meeting specific revenue targets through structured account development.
Cross-Selling: Achieving targets for service line penetration (e.g., moving a web client into the AI consulting or performance marketing divisions).
Client Satisfaction (CSAT/NPS): Owning the performance and improvement of our client satisfaction scores.
Retention: Protecting recurring revenue and minimizing churn through proactive risk management.

Key Responsibilities

Practice Leadership & Team Evolution

Act as the primary senior lead for the client services function, establishing the "operating system" for how RDEL manages and grows accounts.
Collaborate with the Delivery Director to ensure a seamless handoff between project execution and long-term account health.
Develop the roadmap and hiring plan for future account management roles as the portfolio scales.

Strategic Account Growth

Develop and maintain formal account plans for key clients, identifying roadmap opportunities and quarterly growth strategies.
Lead the "diagnose, scope, value, close" motion for existing clients to expand their engagement with RDEL.
Lead Quarterly Business Reviews (QBRs) to demonstrate value, report on outcomes, and present forward-looking recommendations.

Commercial Management & Discovery Support

Partner with the business development team during the final stages of the sales process to lead discovery and scoping for complex, multi-stakeholder deals.
Own the renewal process and retainer expansions, ensuring all contracts are commercially sound and protect agency margins.
Maintain accurate account forecasting, including near-term pipeline and expansion opportunities within the existing base.

Relationship Governance & Advocacy

Establish stable, executive-level relationships with senior stakeholders across the portfolio.
Act as the ultimate internal advocate for the client while maintaining the discipline to protect agency scope and resourcing.
Serve as the senior escalation point to resolve client issues calmly and professionally.

Experience & Qualifications

8 to 12+ years of progressive experience in client leadership or revenue roles within an agency or professional services firm.
Proven Growth Track Record: Demonstrated ability to hit expansion and cross-sell targets across diverse service lines (AI, Web, SEO, Paid Media, Video).
Builder Mindset: Experience creating processes and workflows from scratch in a smaller company environment where pace and accountability matter.
Commercial Acumen: Strong ability to lead conversations regarding scope, budget, and value-based pricing.
Location: Candidates must be located in Canada, ideally in Ottawa or the Greater Toronto Area (GTA).

Traits for Success

High Ownership: You take personal pride in the health of your portfolio and never leave a client question unanswered.
Structured Operator: You prefer repeatable systems over "one-off heroics".
Direct Communicator: You can challenge a client’s assumptions or coach a team member with clarity and empathy.

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Refine Your Search

vp jobs in cascades qc

VP Client Services

VP, Data & Analytics

Vice President, Merchandising & Supply Operations

VP of Revenue

Regional Vice President - National Capital/Atlantic Region

Vice President, Digital (Public & Government Affairs)

Vice President, Digital (Public & Government Affairs)

Vice President, Product Development / Vice-président du développement de produits

Senior Director / VP, Healthcare Implementation & Innovation

VP, Commercial Financial Services

Vice President, Clinical Operations, Women’s & Children’s Health

EVP, Advocacy and Policy

Vice President Public Sector

Vice President, Mortgage Origination

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