casselman on boulanger industrial group Jobs – 3 Openings This Week

Service Coordinator (Field Service Operations)
Boulanger Industrial Group —Limoges, ON
- $50,000–$70,000 a year
- Full-time
- In-person
- Dental care
- Paid time off
Quick apply
Culture & People (HR) Administrative Coordinator
Boulanger Industrial Group —Limoges, ON
- $45,000–$50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
9h
Maintenance Engineer (Field Service Operations)
Boulanger Industrial Group —Limoges, ON
- $50,000–$70,000 a year
- Full-time
- Schematics
- Engineering
- Maintenance
- Dental care
- Paid time off
Quick apply
6d

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Service Coordinator (Field Service Operations)
Boulanger Industrial Group —Limoges, ON
Excellent communicator with both customers and field teams. We support customers across Eastern Ontario with inspection, repair, service call and maintenance…
$50,000–$70,000 a year
Quick apply
Culture & People (HR) Administrative Coordinator
Boulanger Industrial Group —Limoges, ON
Translate Culture Committee ideas and direction into actionable plans and programs. Turns ideas into structured plans. Strengthens team engagement and morale.
$45,000–$50,000 a year
Quick apply
9h

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Service Coordinator (Field Service Operations)

Boulanger Industrial Group
Limoges, ON

Quick apply

Job details

Permanent | Full-time
$50,000–$70,000 a year

Full job description

About the Role

We operate a fast-paced service department where work needs to move quickly, clearly, and without delays.

As a Service Coordinator, you are responsible for managing a dedicated team of 5–7 of our skilled technicians and ensuring all service work runs smoothly from initial request through to completion and billing readiness.

You will be the single point of ownership for your assigned work group, ensuring technicians stay productive, customers are supported, and jobs move forward without bottlenecks.

What You’ll Be Responsible For

End-to-End Job Ownership

Manage service work from request → estimate → scheduling → dispatch → completion
Ensure every job has clear ownership and moves forward without delays
Maintain a clear and organized pipeline of work (unquoted, quoted, approved, scheduled)
For larger or complex work, coordinate with other Service Coordinators to align resources, prioritize work, and ensure smooth execution.

Scheduling & Technician Productivity

Plan and schedule work for your team of technicians
Keep technicians fully utilized and minimize downtime
Adjust schedules daily based on priorities and changes

Dispatch & Service Calls

Respond quickly to incoming service requests
Dispatch technicians and coordinate urgent work
Balance emergency work with planned jobs

Quoting & Coordination

Prepare and send estimates for inspections and standard repairs
Follow up on quotes and move approved work into execution quickly
Escalate more complex scopes when needed

Customer Communication

Act as the main point of contact for customers
Provide clear timelines, updates, and follow-through
Ensure a consistent, professional service experience

Job Close-Out

Ensure completed jobs are accurate and ready for billing
Confirm labor, parts, and documentation are complete

What We’re Looking For

Core Traits

Strong decision-maker who moves work forward quickly
Comfortable in fast-paced, high-volume environments
Excellent communicator with both customers and field teams
Organized, action-oriented, and comfortable owning outcomes.

Nice to Have

Experience in dispatch, scheduling, or service coordination
Exposure to quoting or estimating
Experience managing multiple priorities at once

About Boulanger Industrial Group (B.I.G.)

Boulanger Industrial Group (B.I.G.) is an industrial service company specializing in overhead cranes, lifting equipment, and field service. We support customers across Eastern Ontario with inspection, repair, service call and maintenance services that keep their operations running safely and efficiently.

At B.I.G., we are focused on building a safe service operation that is fast, accountable, and scalable. We invest in our people, empower decision-making at the front line, and prioritize clear communication and strong follow-through with every customer.

Job Types: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Ability to commute/relocate:

Limoges, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

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boulanger industrial group jobs in casselman on

Service Coordinator (Field Service Operations)

Culture & People (HR) Administrative Coordinator

Maintenance Engineer (Field Service Operations)

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