Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
In-Office Requirement – This role is an in‑office position based at our 277 Front St West location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
The I&IT PMO manages and measures effectiveness of I&IT as a business through KPIs and performance tracking while leading governance, risk management, and compliance frameworks for all I&IT projects & programs.
As a part of this mandate, the PMO:
Ensure alignment between IT initiatives and enterprise strategy.
Manages and optimizes I&IT project portfolio aligned to strategic objectives.
Supports financial tracking, budgeting, and capital planning processes.
Drives continuous improvement, process standardization, and PMO maturity.
Oversees project governance, risk management, and compliance frameworks
Coordinates procurement, staff augmentation, and resource management.
Leads enterprise reporting, dashboards, and analytics in industry standard tools (e.g., Asana, Power Automate and Power BI).
What will I be doing?
Portfolio Management & Performance Reporting
Oversee governance, risk, and compliance for projects and programs
Define and track KPIs, dashboards, and performance reports
Defines, documents, reports upon and evolves key performance indicators (KPIs) aimed at measuring and monitoring the I&IT business unit
Align with the Metrolinx wide Governance to build, roll out and change manage I&IT wide PMO processes in industry standard tools such as Asana and Microsoft Power Automate
Lead Power BI dashboard creation and enterprise reporting deliverables.
Monitor budgets, financials, and business benefits realization.
Leadership / Management
Manages the development, enhancements and governance of IT Project Delivery Framework across the division
Drive PMO frameworks, processes, and continuous improvement initiatives.
Aids the readiness process of capital funding submission requests to the Investment Panel
Tracks, monitors and reports on timing of capital investment submissions
- Lead teams, provide direction, and manage performance outcomes.
Collaborate with stakeholders, executives, and cross-functional teams.
Communications & People Change Management
Customer/Stakeholder
Financial Stewardship
People Leadership
What Skills and Qualifications Do I Need?
Education:
Degree in Business Administration, Information Systems, or related field (MBA is an asset)
Accounting designation is considered an asset (CPA, CMA, CA)
Asana, Power BI, Power Automate, Project Management Professional (PMP) or PRINCE2, Agile certification (Agile Certified Professional, Certified Scrum Product Owner) ITIL Foundations Certified Product Manager and PROSCI certification are assets
Experience
8+ years’ experience in IT/business planning, Project Management Office and 5+ demonstrated management and governance of large, complex portfolios or programs
Strong knowledge of project management, governance, and financial management.
Technical Competencies:
Understands key financial processes / concepts such as business planning, budgeting, financial modeling, ROI development, value for money analysis and multi-year financial forecasting
- Project management principles and practices, including budget and schedule controls, to lead and direct cross functional teams and consultants engaged in simultaneous projects (i.e. development, project progress) and monitor project activities for adherence to timelines, budgets, and project performance objectives
Advanced Power BI, Excel, and data visualization skills.
Strong analytical, reporting, and KPI development capabilities.
Leadership experience managing teams and cross-functional stakeholders.
Excellent communication, presentation, and stakeholder management skills.
Strong attention to detail, problem-solving ability, and self-starter mindset.
Strong attention to detail, problem-solving ability, and self-starter mindset.
Demonstrated hands-on experience related to business analysis and configuration of industry standard tools such as Asana, Microsoft Power BI and Microsoft Power Automate
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
[email protected] .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.u
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
