cochrane ab customer service/dispatch representative Jobs – 4 Openings This Week

Service Technician (Land Rover Royal Oak)
Go Auto —Calgary, AB
- Full-time
Customer Service/Dispatch Representative
GFL Environmental —Rocky View County, AB
- Customer service
- Organizational skills
- Communication skills
Guest Services Representative - Part-Time with Benefits (CF Market Mall)
The Cadillac Fairview Corporation Ltd —Calgary, AB
- Part-time
- Hospitality
- Organizational skills

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Service Technician (Land Rover Royal Oak)

Go Auto -
Calgary, AB

Apply Now

Job details

Full-time

Qualifications

Full job description

Job Description:

Service Technician

Primary Responsibilities

Adhere to the core values of being: TRUSTWORTHY, TEAM PLAYER and HAPPY TO HELP
Support the efforts of all coworkers towards meeting our core values
Look for opportunities to provide exceptional and meaningful experiences with customers and coworkers
Comply with Go Auto’s policies and Employee Code of Conduct
Report to management any situation or condition that jeopardizes the safety, welfare, liability or integrity of any dealership staff, guests, the dealership itself or the company
Be a leader in your own role and assist others in their growth, development and sense of community with the team
Protect the legal and financial welfare of the dealership
Maintain the utmost legal, moral and ethical standards with all customers and coworkers
Attendance at Go University and/or manufacture training as requested by management

Primary Duties

Maintain a “Fix it Right the First Time” mentality
Professionally service and/or repair vehicles as assigned by dealership representative(s)
Adjust, repair or replace parts and components of automotive diesel and electrical systems including but not limited to: fuel system, brakes, steering and suspension, engine and drive train, emission control and exhaust, cooling and climate control, and electrical and electronic systems using hand tools and other specialized automotive repair equipment
Test and adjust repaired systems to manufacturer’s performance specifications
Road test vehicles for diagnostic and quality control purposes
Complete all work in accordance with all industry safety standards and manufacturer and dealership procedures
Supply and maintain an inventory of standard and specialized automotive technician tools required to perform all services and repairs. This does not include tools inventoried by the dealership as Special Service Tools (SST’s). All tools must be kept in good working order
Maintain designated work area (bay) and shared work area (operation and cleanliness) in accordance with service management guidelines
Use vehicle protection (seat covers, fender covers, steering wheel covers, etc.) on all vehicles
Operate all vehicles safely and responsibly and adhere to posted speed limits on the dealership lot and on public roadways
Dispose of fluids and chemicals and metal safely in accordance with established dealership, Provincial and Federal Environmental guidelines
Understand manufacture and aftermarket warranty processes
Recommend any maintenance type services due according to the dealerships’ maintenance schedule
Document additional recommendations (upsells) in dealership estimating system (CDK VIS/VIL)
Correctly utilize the CDK time clock system for time availability and work performed on RO’s
Use dispatch system as per dealership process to obtain and process RO’s
Use CDK VIS/VIL or manufacturer supplied electronic estimating program for estimate communication with service advisors and the parts department
Provide the Service Advisor with an accurate labour quote and completion time estimate for any additional repairs or maintenance work recommendations noted during the maintenance and repair process
Obtain authorization from the Service Advisor to perform additional sold repairs or maintenance
Use manufacturer warranty labour time guide and service recall documentation to access correct warranty repair times and labour operations
Obtain warranty upsell authorization from service management and the service advisor before performing any warranty work not listed on the RO
Keep abreast of factory technical bulletins
Document completed services and repairs by making appropriate notes showing detailed condition, cause and correction (CCC)
Perform a visual quality control (QC) inspection on all vehicles after work completion and remove any tools, grease marks, dirt, etc. that was a result of the service or repair. Always return vehicles in the same or better condition than they were prior to servicing
Complete all Inspections accurately
Utilize video tools as directed by management
Accurately tract and document work performed
Perform other duties as assigned by management

Why Go Auto?

We don’t just offer jobs - we build life-changing careers. If you’re ambitious, hands-on, and ready to grow, this is your opportunity to thrive in a place that values your skills and rewards your dedication. A beautiful brand ready to serve!

Apply today and rev up your career with GO!

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customer service/dispatch representative jobs in cochrane ab

Service Technician (Land Rover Royal Oak)

Customer Service/Dispatch Representative

Guest Services Representative - Part-Time with Benefits (CF Market Mall)

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