Cold Lake, Ab Time receptionist Jobs – 5 Openings This Week

Front Desk Receptionist
BROWNS INDUSTRIAL SALES —Cold Lake, AB
- $18–$21 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
2d
Part-Time Receptionist
Stepping Stones Crisis Society —Cold Lake, AB
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Dental care

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Front Desk Receptionist

BROWNS INDUSTRIAL SALES
Cold Lake, AB

Quick apply

Job details

Permanent | Full-time
$18–$21 an hour
2 days ago

Qualifications

Class 5 Licence
Customer service
English
Microsoft Office
Administrative experience
High school diploma or GED
Front desk
Office management
Driving Licence

Full job description

Brown’s is seeking a detail-orientated and organized Front Desk Receptionist for our Cold Lake Bobcat Dealership & Shop. As the first point of contact for customers, the receptionist plays a key role in creating a welcoming and professional environment at Browns Industrial. This position supports the Service, Parts, Sales, and Rental departments by managing front desk operations and performing administrative tasks.

The ideal candidate is organized, customer-focused, and capable of multitasking in a fast-paced environment, with the ability to assist in pre-qualifying buyers and supporting quote preparation.

Key responsibilities:

Greeting and assisting customers in a friendly and professional manner
Answering and routing incoming phone calls to the appropriate department
Maintain a clean, organized, and presentable reception area
Process customer payments and assist with the accounts payable invoice processing.
Assist Sales staff in the pre-qualifying and quoting process
Enter and update customer information accurately in CRM systems for sales tracking
Coordinate with sales representatives to ensure timely follow-up with leads and inquiries
Assist customers with basic information on available inventory, promotions, and financing options (within scope)
Ensure all required documentation is collected and complete before forwarding to sales or finance departments
Assist Sales and Construction Services teams with documentation and clerical work (i.e., scan and file documentation, preparing documents, updating databases)
Support for Construction Field Services and administration teams with data entry
Prepare receipts for client deposits, enter tickets into Open invoice
Monitor office supplies
Handling customer complaints and concerns, escalating issues as necessary to management

Role Requirements:

High school diploma required.
Previous experience in reception, customer service, administrative roles, or sales support (automotive industry is an asset)
3+ year of customer service experience preferred.
proficiency in office management software, such as Microsoft Office Suite
Strong proficiency in English (spoken and written) is required to effectively communicate with customers, vendors, and team members.
Ability to compose professional emails and handle phone conversations clearly and courteously.
Ability to multitask and work in a fast-paced environment.
Professional appearance and demeanor.
Candidate must have a valid Class 5 drivers license and provide a drivers abstract.
Candidate must also pass a Drug & Alcohol Test and Physical Demand Analysis.

What We Offer:

At Brown’s we value our team and are proud to offer:

Competitive wages
Comprehensive benefit package
Supportive team Environment
Opportunities for growth and advancement

Pay: $18.00-$21.00 per hour

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

Customer service: 1 year (preferred)
Receptionist: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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