Looking for a full time Dental Assistant/Dental Receptionist to join our dynamic, friendly dedicated team in Bowmanville, Ontario, 40 minutes away from Toronto 401 East. The candidate should be able to perform both duties of dental assistant and receptionist, be self initiative, quick learner, flexible, able to multitask, highly motivated with good interpersonal skills and work as a team player, friendly with outgoing personality, patient focused with strong communication skills. Please forward your resume.
Required Education, Skills and Qualifications
Dental Reception and Dental Assisting
Dental Reception duties
- Abledent proficient
- Spontaneously helping patients and staff, great attitude and passion for promoting a growing office with excellent service oriented patient skills
- Greeting patients and being the best "first impression" with excellent customer service skills
- Answering telephone and Booking appointments/Scheduling
- Dental insurance dealings
- Providing dental knowledge as first point of contact
- Following up on treatment needs
- Accounts Receivable
- Maintaining self-composure under pressure with great adaptability, initiative and confidentiality
Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act.
Dental Assistant Job Duties:
- Prepares treatment room for patient by following prescribed procedures and protocols.
- Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
- Provides information to patients and employees by answering questions and requests.
- Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.
- Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
- Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
- Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
- Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
- Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
- Documents dental care services by charting in patient records.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Protects patients and employees by adhering to infection-control policies and protocols.
- Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Conserves dental resources by using equipment and supplies as needed to accomplish job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed
Qualification Required
- Level 2 Dental Assisting Diploma
- CPR certificate
- HARP Certified
- Proficiency in Abledent software
Duties:
- Assisting chair-side
- Taking records, impressions, or x-rays
- Using computers to update electronic patient records
- Assisting with lab tasks as needed
- Assisting with front office tasks as needed
Job Duties:
- Greeting visitors
- Scheduling
- Correspondence
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
Financial Duties:
- Submitting insurance claims
- Processing payments
- Billing
- Processing expense reports
Work Remotely
Job Types: Full-time, Permanent
Pay: $23.00-$25.00 per hour
Expected hours: 32 per week
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Experience:
- receptionist and dental assisting: 1 year (required)
Work Location: In person