Position: Clinical Informatics Analyst
Temporary Full Time – Days
12 month Contract Position with possibly for extension in the future.
Program: Mental Health - Hospital Information System
Location: Located primarily in Whitby
WHO WE ARE:
Ontario Shores Centre for Mental Health Sciences is a specialized mental health teaching hospital committed to delivering patient-centered care, advancing research, and driving innovation in mental health services. Through the effective use of digital health technologies, integrated health information systems, and standardized clinical processes, Ontario Shores supports high-quality care, informed decision-making, operational excellence, and continuous improvement in patient outcomes.
POSITION DESCRIPTION:
Reporting to the Director, Digital Health, Clinical Informatics, Project Management, the Clinical Informatics Analyst is a subject expert with a focus on the electronic health record (EHR) administrative and/or advanced clinical modules. The incumbent facilitates the design, implementation, optimization and adoption of clinical informatics initiatives by working collaboratively with stakeholders, technical experts and/or vendors as required. Using critical and creative thinking the Clinical Informatics Analyst analyzes, prioritizes and translates user needs and requests related to the EHR.
This position is at Ontario Shores. This position entails a rotating on-call (standby) assignment.
Work term is primarily remote and is expected to be on site when required to support
KEY RESPONIBILITIES
- Support the implementation of the EHR by defining customer requirements, workflow and process analysis, project communications, unit and integrated design testing, implementation and go-live support.
- Provide leadership and subject-matter expertise to working groups responsible for clinical and/or business process workflow re-design and configures the outcomes within the EHR solution in order to support and enhance patient care and processes
- Act as champion for the use of evidence-based best practices and outcome measurement in the
- Develop training plans, training materials in a variety of mediums and other EHR-related supporting documentation; understands and applies the principles of adult education while providing training to stakeholder
- Act as a key change agent and EHR champion in order to facilitate implementation and adoption of new processes and/or clinical standards as well as continuous improvement and optimization; collaboratively work with organizational stakeholders and services to operationalize and sustain the effective integration of the EHR into clinical practice and administrative/business processes
- Act as an advocate for the use of technology and health information to improve clinical processes and the seamless integration of technology into the day-to-day work of front line clinicial.
- Maintain up-to-date knowledge of the health informatics industry, trends and health care standards; develop awareness, commitment and acceptance of emerging and innovative technologies and systems that support excellence in the delivery of
- Develop, implement and monitor standards for service and performance; evaluate and effect changes as needed to improve services, simplify workflow ensuring that quality, clinical and regulatory standards are met; use project management, process and quality improvement and change management methodologies in all aspects of work; triage and manage issues effectively using a collaborative, customer service focused approach to supporting stakeholders and resolving issue
- Perform cross-functional and other duties, as assigned and/or requested.
QUALIFICATIONS REQUIRED & PREFERRED
- Post-secondary education in clinical, health science, information technology and or health informatics
- Undergraduate degree and registered with professional college and in good standing
- Minimum of three years clinical informatics experience
- Experience in workflow and process redesign an asset
- Strong project management, quality improvement and change management skills
- Demonstrated success in supporting healthcare staff in the use of electronic clinical applications
- Able to function well within a team setting and independently
- Well-developed analytical, problem-solving, organizational and communications skills
- Ability to actively demonstrate role competencies and leadership
- Proven good attendance record with capabilities of maintaining this same standard
- MEDITECH experience an asset
ADDITIONAL INFORMATION
- This is a 12 month contract with the possibility of extension in the future.
- Hiring Rate (hourly): $46.33 to $54.50
1 Vacancy Available
Job Posting Closing: September 18, 2026 at midnight. Please note any job applications after the closing date will not be considered.
