Columbus Customer service work from home Jobs – 28 Openings This Week

Bilingual Customer Service Specialist
Tech Mahindra —Ontario
- $21 an hour
- Full-time
- Remote
- CRM software
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
10d
Sales Representative
Sunly Energy —Ontario
- $40,000–$110,000 a year
- Full-time
- Remote
- Customer service
- Salesforce
- English
- Dental care
- Paid time off
Quick apply
3d
Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote
BMO Financial Group —Ontario
- $36,600–$67,500 a year
- Remote
- Customer service
- English
- High school diploma or GED
- Tuition reimbursement
- Life insurance
Remote Commission Sales Specialist
HMG Careers —Oshawa, ON
- $69,000 a year
- Remote
- Customer service
- Computer skills
- Communication skills
- Dental care
- Flexible schedule
Quick apply
7d
Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese
BMO Financial Group —Ontario
- $36,600–$67,500 a year
- Full-time
- Remote
- Sales
- English
- Research
- Tuition reimbursement
- Life insurance
10d
Sales Representative - Oshawa
Wholesale Express —Oshawa, ON
- $50,000 a year
- Full-time
- Remote
- Heavy lifting
- Writing skills
- Business development
- Mileage reimbursement
- Dental care
Quick apply
Director, Personal Lines Client Care
Mitch Insurance —Whitby, ON
- $100,000–$130,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's
- Leadership
Quick apply
Sales Manager
Ajax Tocco Magnathermic Inc —Ajax, ON
- Remote
- CRM software
- Microsoft Outlook
- Customer service
Quick apply
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply
Software Development Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- English
- Dental care
- Vision care
Quick apply
Licensed Life Insurance Sales Advisor
Maple Bay Financial Corp. —Canada
- $50,000–$150,000 a year
- Remote
- CRM software
- Customer service
- Communication skills
- Flexible schedule
Quick apply
7d
Area Sales Manager - Southern Alberta (Calgary)
Bidadoo Inc —Canada
- $80,000–$176,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- Business development
Quick apply

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Horn IT Solutions Inc. —Whitby, ON
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$75,000–$85,000 a year
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Forecasting Analyst - AI Trainer
DataAnnotation —Oshawa, ON
A bachelor's degree in a quantitative field preferred (Statistics, Computer Science, Mathematics, Engineering, or similar); an advanced degree (Master’s or PhD)…
$50.00–$140.56 an hour
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Bilingual Customer Service Specialist
Tech Mahindra —Ontario
Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, pension plans, and payroll matters, health insurance, or…
$21 an hour
Quick apply
10d
Sales Representative
Sunly Energy —Ontario
Performs introduction and follow up meetings using Sunly standardized proposals to facilitate the selling of residential and commercial solar;
$40,000–$110,000 a year
Quick apply
3d

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customer service work from home jobs near columbus

Bilingual Customer Service Specialist

Tech Mahindra
Ontario

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Job details

Permanent | Full-time
$21 an hour
10 days ago

Qualifications

CRM software
French
Benefits administration
Call center experience
LAN
English
High school diploma or GED
Customer service orientation
Communication skills
Client interaction

Full job description

Remote Bilingual Customer Service Specialist

We are seeking a dedicated and knowledgeable customer service representative to join our team and provide exceptional customer service and support regarding employee benefits, pension, and payroll inquiries, and other benefit and time off related inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction.

Responsibilities:

Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, pension plans, and payroll matters, health insurance, or supplemental insurance plans as needed through inbound calls.
Issue Resolution: Identify and troubleshoot employees' concerns and issues, providing efficient solutions or escalating complex matters to appropriate internal departments.
Documentation: Maintain detailed and organized records of all interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system.
Education and Guidance: Offer guidance and explanations to employees on benefit enrollment processes, retirement planning, investment options, and any updates to payroll policies.
Policy Knowledge: Stay updated on company policies, industry regulations, and compliance requirements to provide accurate information and ensure consistent service quality.

Qualifications:

High school diploma or equivalent is required.
Proven experience in a customer service or call center role, ideally with a focus on employee benefits, pension plans, or payroll inquiries.
Strong interpersonal and communication skills, with the ability to explain complex concepts in a clear and understandable manner.
Familiarity with benefits administration platforms, retirement plans, and payroll systems is highly desirable.
Exceptional problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
Detail-oriented with excellent organizational and multitasking abilities.
Availability to work flexible shifts, based on call center needs.
Demonstrated commitment to delivering outstanding customer experiences.
Fluent in French and English.

Pre-Requisites:

Candidates must have a reliable high-speed internet connection (minimum 50 MBPS download and 20 MBPS upload) with a wired Ethernet/LAN connection directly from the router/modem to the laptop. Use of Wi-Fi is not permitted.
Applicants should be comfortable to work in any shift between 8 AM and 11 PM EST.
Be able to clear a background check involving highest education, past employment history, criminal and soft credit check.

Salary: $21/hr

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected]

We do not use artificial intelligence (AI) to screen, assess, or select applicants for this position. This is a new position.

Pay: $21.00 per hour

Expected hours: 37.5 – 40.0 per week

Benefits:

Dental care
Extended health care
Vision care

Application question(s):

what is your internet speed?
do you have a valid photo ID?

Education:

Secondary School (preferred)

Experience:

call centre: 1 year (required)
customer service: 1 year (required)

Language:

fluent French (required)

Work Location: Remote

Quick apply

Refine Your Search

customer service work from home jobs in columbus

Bilingual Customer Service Specialist

Sales Representative

Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote

Remote Commission Sales Specialist

Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese

Sales Representative - Oshawa

Director, Personal Lines Client Care

Sales Manager

Permit Operations Lead (Fully Remote)

Software Development Manager

Licensed Life Insurance Sales Advisor

Area Sales Manager - Southern Alberta (Calgary)

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