Columbus Full time guest services representative Jobs – 15 Openings This Week

General Manager
Kinton Ramen —Oshawa, ON
- From $50,000 a year
- Weekends as needed
- Hospitality
- Sanitation
- Restaurant management
- Store discount
- Paid time off
Quick apply
4h
Customer Service Representative
Owasco RV —Bowmanville, ON
- $20 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
Full-Time Crew Member
McDonald's —Whitby, ON
- Full-time
- Food service
- Flexible schedule
12d
Sales and Leasing Representative
Ontario Hyundai —Whitby, ON
- $70,000–$120,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Dental care
- Paid time off
Quick apply
3h
Night Crew Member
McDonald's —Port Perry, ON
- Full-time
- Food service
12d
Wheels of Hope Driver - Volunteer
Canadian Cancer Society —Oshawa, ON
- No weekends

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General Manager
Kinton Ramen —Oshawa, ON
Identify root causes to restaurant opportunities and develop action plans with Regional Management. The General Manager is the restaurant’s most senior leader…
From $50,000 a year
Quick apply
4h
New Home Sales Administrator- GTA
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full time guest services representative jobs near columbus

General Manager

Kinton Ramen -
Oshawa, ON

Quick apply

Job details

Full-time
From $50,000 a year
4 hours ago

Qualifications

Hospitality
FoodSafe
Food Handler Certification
Employee relations
Sanitation
Restaurant management
English
Japanese
Food industry
Food safety
Leadership
Communication skills
Smart Serve

Full job description

Job Overview

The General Manager is the restaurant’s most senior leader and is responsible to develop and facilitate the required capabilities to deliver results at their restaurant. The General Manager plans and directs all restaurant day-to-day operations and is accountable for key financial and performance measures, including sales, service recovery, health & safety, cleanliness inspections, guest experience, and employee engagement & retention.

Job responsibilities

[Financial & Restaurant Profitability]

Review, understand and operate towards the business goals and financial targets established by Regional Management
Suggest operational improvements that drive restaurant sales or reduce costs
Identify opportunities and best practices to improve profitability
Alignment and maintaining margins according to plan ensuring inventory accuracy

[Food & Restaurant Safety]

Ensure compliance with employment standards, human rights, health and safety, and WHMIS
Ensure effective implementation and compliance of food safe and pest control programs
Lead and drive restaurant quality checks including cleanliness inspections
Submit requests for repairs and maintenance of the equipment and facility when required

[Guest Experience]

Serve weekly in FOH or in the kitchen, preparing, cooking, and presenting menu items to maintain quality, consistency, and culinary leadership
Observe, assess, and score the restaurant based on the pre-set brand standards audit
Coach management and employees in the moment to educate and inspire a change in behavior
Identify root causes to restaurant opportunities and develop action plans with Regional Management. Resolve in a timely manner
Ensure negative guest experience issues which have been identified are resolved

[Employee Engagement & Development]

Train, coach and develop staff to deliver a positive and performance-motivated employee culture
Ensure that the restaurant is fully staffed with the right people by adhering to approved recruitment process developing and retaining great employees and maintaining a pipeline of candidates ready to fill vacancies
Support corporate HR Department’s employee policies, procedures, and programs for a consistent experience for all employees
Ensure all employee relations inquiries and complaints are handled promptly

Qualifications

[Experience]

Minimum 2 years hospitality/food & beverage industry experience in a leadership role
Secondary Education or equivalent proven and related work experience
Food Safety and Responsible Alcohol Service certifications are required

[Skills & Qualifications]

Strong communication skills in English; Japanese is considered an asset
Strong leadership skills with an entrepreneurial spirit
Driver of sales, profitability, and operational efficiency
Proven history of hiring, coaching, and training
Effective decision-making skills
Effective conflict management skills
Innovative, detail oriented, and quality conscious
Understanding of food handling and sanitation standards
Positive attitude and a consistent display of professionalism
Ability to take constructive feedback and leadership

Hours of Work

Full-time position- must have open availability
Ability to work flexible shifts- mornings, days, evenings, weekends, holidays

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires standing for up to 8 hours per shift, walking, bending, kneeling, stooping, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position also requires lifting up to 25lbs from floor to waist, waist to shoulder and shoulder to above head. This position also required twisting, turning, and reaching.

Health & Safety

Must work in compliance with the Occupational Health and Safety Act Regulation and follow in accordance to the Company’s Health and Safety policies and procedures.

Benefits:

Extended health care
Paid time off
Store discount

Experience:

Food management: 1 year (required)

Work Location: In person

Pay: From $50,000.00 per year

Experience:

Restaurant management: 1 year (required)

Licence/Certification:

Smart Serve (required)

Work Location: In person

Quick apply

Refine Your Search

full time guest services representative jobs in columbus

General Manager

Customer Service Representative

Full-Time Crew Member

Sales and Leasing Representative

Night Crew Member

Wheels of Hope Driver - Volunteer

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