Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.
The Senior Manager, Asset Recovery & Remarketing is accountable for leading LendCare’s end‑to‑end repossession and recovery operations. This role is critical to improving net recoveries, strengthening operational infrastructure, and building leadership capabilities within a growing team.
With oversight of a large repossession portfolio, a team of approximately 15 to 20 employees, and multiple external vendors, this leader brings a strong collections perspective, sound operational judgment, and the ability to operate independently in a high‑impact, high‑risk environment.
A day in the life of a Senior Manager, Asset Recovery & Remarketing:
Strategic Leadership & Recovery Performance
- Own the overall repossession and asset recovery strategy, aligned to enterprise recovery and financial goals.
- Drive sustained improvement in net recoveries, with clear accountability for results across internal teams and external vendor partners.
- Translate recovery and collections objectives into actionable execution plans, performance targets, and governance routines.
Operational Oversight & Capability Building
- Establish and mature a scalable, disciplined operating model for the repossession function.
- Lead the development and execution of process mapping, inventory controls, performance metrics, and reporting frameworks, aligned to core operational fundamentals.
- Ensure operations are designed for long‑term sustainability, not just short‑term recovery gains.
Team Leadership & Talent Development
- Lead, coach, and develop a multi‑layered team, including two people managers and their teams.
- Build leadership capability within the function by providing structure, feedback, and development opportunities.
- Establish clear accountability, role clarity, and performance expectations across the team.
- Foster a culture of ownership, operational discipline, and continuous improvement.
Vendor Management & External Partnerships
- Provide senior‑level oversight of external repossession vendors, holding them accountable to performance, compliance, cost, and service standards.
- Evaluate vendor performance and capability, making data‑driven recommendations on optimization or change as needed.
Collections Integration & Stakeholder Partnership
- Apply a collections‑informed perspective to repossession and recovery strategies, improving outcomes across the account lifecycle.
- Partner closely with internal teams and external stakeholders to ensure alignment on recovery priorities and execution.
- Serve as the primary point of ownership for the repossession function across the organization.
What we are looking for:
- Experience within the collections industry, with direct exposure to recovery‑focused operations.
- Proven people leadership experience, managing managers and/or larger frontline teams.
- Strong operational leadership capability, including building or transforming processes, controls, and performance frameworks.
- Demonstrated ability to operate independently, exercise judgment, and lead with minimal oversight.
- Comfort working in a high‑risk, high‑reward environment
- Ability to work in our Pickering, ON office for a minimum of 3 days/week
Nice‑to‑Have Qualifications
- Direct experience in repossession or asset recovery
- Exposure to remarketing or post‑recovery asset disposition.
- Experience stabilizing or scaling under‑developed operations.
Why work with us?
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Employee discounts on furniture, electronics, and appliances.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a customizable package including options for 100% coverage.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
- For complete picture of total rewards, please click here.
We are offering $78,733.00 - $91,824.00/year CAD for this role, plus the opportunity to earn yearly performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
