Job Description for Hotel Housekeeping Room Attendant
JOB TITLE: ROOM ATTENDANT
LOCATION: Killarney, Ontario
REPORTS : Housekeeping Manager
POSITION SUMMARY:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
DUTIES AND RESPONSIBILITIES:
1. Enters and prepares the room for cleaning.
2. Makes bed.
3. Dusts the room and furniture.
4. Replenishes guestroom and bath supplies.
5. Cleans the bathroom.
6. Cleans the closet.
7. Vacuums and racks the carpet.
8. Checks and secures the rooms.
9. Replenish amenities according to the operational standards.
10. Deliver and retrieve items on loan to guests e.g. iron and ironing boards
11. Ensure security of guest rooms and privacy of guests
12. Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
13. Cleans guest bathroom/bed room/floor corridor.
14. Responsible for replenishment of guest complimentary water.
15. Responsible for the cleanliness and maintenance of his work area.
16. Responsible for the Hotel property in the work area.
17. Attends to guest calls, guest requests /guest complaints in the area assigned to him.
18. Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
19. Responsible for following the standard operating procedures.
20. Responsible for achieving and exceeding the guest satisfaction score.
PREREQUISITES:
Education: A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
Experience: Previous hotel-related experience desired.
Shared accommodation at $17/day in a dorm style building
Free use of our canoes, kayaks, paddleboards, bikes and pool
Discount meals
Job Types: Full-time, Contract
Contract length: 6 months
Pay: $17.60 per hour
Application question(s):
- Our expected contract term is May 1st to October 31st, please confirm your availbility for that time period
- Are you livng in and legally entitled to work in Canada?
- How many years of Hotel or Resort Housekeeping experience do you have?
- Accommodation in Killarney in very limited therefore we offer non pet friendly shared staff accommodation for $17/day in a dorm style building, is that acceptable to you?
Work Location: On the road
