CRSS is a leading provider of residential and support services for transitional-aged youth and adults with intellectual disabilities and complex needs. Our dedicated team works closely with funders, community partners, and families to deliver innovative, personalized care.
We are committed to fostering environments where individuals can thrive, helping them build a future full of opportunities, confidence, and success. As a market leader, CRSS is seeking exceptional, passionate professionals to join us and make a lasting impact on the lives of those with severe autism and complex conditions.
Learn more about our Promise of Care at https://crsservices.ca/about/
Job Summary
We are seeking 1 Program Supervisor. The successful candidates will be responsible for one program each, staff team and the individuals. In addition, provide implementation and co-ordination of client(s) and program goals in accordance with CRSS Policy and Procedures and Quality Assurance Measures compliances.
Responsibilities and Duties
- Oversee the daily operation of the program, managing staff, addressing incidents and staffing issues promptly, and reporting directly to the supervisor.
- Serve as a liaison between staff and upper management, keeping them informed of potential issues and proactively monitoring the program’s dynamics to address concerns before they escalate.
- Supervise, train, and orient new staff, ensuring proper integration and conducting performance evaluations.
- Maintain appropriate scheduling coverage, including fulfilling on-call duties during the rotation schedule.
- Engage regularly with assigned individuals, providing support, monitoring progress, assisting with skill development, and revising goals as needed.
- Develop and implement individualized life skills programs and ensure individuals attend all required medical, dental, vision, and psychiatric appointment as needed
- Collaborate with the program manager, team members, and families to create and review individualized treatment plans, ISPs, and interventions.
- Build and maintain effective relationships with community services, educational institutions, and families/guardians to support clients throughout their care.
- Provide crisis intervention and support to staff as needed, while maintaining accurate, confidential case records for clients.
- Complete all required administrative tasks and program paperwork in compliance with agency policies.
- Ad hoc duties as assigned
Qualifications and Requirements
- Child Youth Worker diploma, Developmental Service Worker, Social Service Worker, OR a degree/diploma in a related field combined.
- Must possess excellent verbal and written communication skills, organizational and administrative skills as well as effective interpersonal skills in order to effectively liaise with a variety of Agency staff, external professionals and individuals.
- Computer literacy including Windows, Google Workspace, accurate database entry, and continuously developing technology proficiency.
- Satisfactory clearance under the Police Reference Check program (VSS). Medical clearance in accordance with CRSS policy on pre-employment medicals.
- Must hold valid, current First Aid and CPR, UMAB certificates as well as a Driver’s G License and satisfactory results on a Driver’s Abstract.
Compensation
- $28.85 + $3.00 ( Ontario Wage Subsidy) Hourly. ** In accordance with the Ontario Wage Enhancement Program**
- Employer paid parking
- Competitive Wage
- Paid sick time
- Group benefits plan
- Paid training and educational development opportunities
- Employee Recognition program
CRSS is an equal opportunity employer. If you require accommodations during the interview process, please contact Human Resources.
Job Type: Full-time
Pay: Up to $31.85 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
Application question(s):
- Have you completed a Child Youth Worker , Developmental Service Worker, Social Service Worker, OR a degree/diploma in a related field combined ?
- Are you able to obtain a satisfactory clearance under the Ontario Police Reference Check and or Vulnerable Sector Check Program?
Education:
- Bachelor's Degree (preferred)
Experience:
- Google suite: 2 years (preferred)
Licence/Certification:
- CPR Certification (preferred)
- Ontario G Drivers License (required)
Work Location: In person
