columbus right of way agent Jobs – 3 Openings This Week

Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
- $18.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Disability insurance
- Dental care
Quick apply
7d
Real Estate Agent
Royal LePage Our Neighbourhood Realty —Oshawa, ON
- $50,000–$150,000 a year
- Part-time
- Communication skills
Quick apply

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NURSE PRACTITIONER (YWHO)
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Front Desk Agent

Tru By Hilton Oshawa -
Oshawa, ON

Quick apply

Job details

Part-time
$18.60 an hour
7 days ago

Qualifications

Hospitality
Customer service
Front desk
Guest services
Hotel experience

Full job description

Guest Service Agent (Part-Time, /Hourly Position)

About Us:- Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel, Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal

About the role: Reporting to the Front Desk Manager ,as the GSA, you are at the forefront of creating and executing memorable experiences for our guests by giving the 'wow' factor. It's the moment that guests walk into the hotel and receive a great first impression, a genuine smile and heartfelt welcoming can go a long way.

You will be working in a closely knit team where a “Yes And Do” attitude and ensemble-orientation is an absolute must. As a Remarkable GSA, you know you only get one chance to make the best first and lasting impression

Roles & Responsibilities:

Welcome guests with an appropriate greeting and consistently provide friendly, professional, and attentive service. Utilize guest name at all available opportunities
Thank guest for choosing to stay at our hotel; let them know we appreciate their business
Promptly check in guests ensuring identification and credit card information matches reservation, in addition to being complete and accurate
Obtain vehicle license information and accurately record in guest’s reservation file
Process reservations as per Hilton brand standards using basic revenue management skills to obtain the right rate based on occupancy levels for the day(s) requested
Create reservations providing information regarding special rates, packages, and cancellation policy(s)
Offer Hhonor brand loyalty rewards, upsells and property features/benefits
Maintain confidentiality of guests and proprietary information
Ensure all departing guests have been checked out; accurately post charges and process final payment; offer guest manual or e-mailed receipt; email guest survey link
Coordinate with Housekeeping to track and update room status in computer system
Assign room, process authorization, ensure guest signs registration card, prepare rooms keys and provide guests with property amenity and services information
Promptly answer incoming calls, respond to incoming e-mail inquiries
Communicate with other departments to ensure guest requests are resolved without delay
Promote Hotel rewards program and provide details regarding membership and benefits
Print end of shift report(s), reconcile float, complete required paperwork, and deposit pouch
Follow Health & Safety and Emergency policies and procedures
Maintain a clean and well-organized work area
Always demonstrate professionalism and comply with company standards of appearance
Other tasks and duties as assigned by the Front Desk Manager

Requirements:

The ideal Guest Service Agent will have at least 1-2 years of experience working in hotel front desk
Easy conversationalist - Extra-sensory perception to how others are feeling
Multitasker who doesn't crack under pressure
Ability to work various shifts including evenings, weekends, and holidays (This is a pre-requisite for this job)
Standing/walking for extended periods; Lift, carry, push, pull, and place objects weighing up to 25 pounds

Benefits & Perks:

A competitive hourly salary of 18.60/hr
Extended health/Dental/Vision benefits after probation
Optional Life, AD&D & Critical illness benefits
Hilton hotels employee rates applicable to all Hilton hotels worldwide
Training opportunities in Hilton systems
Career advancement opportunities
On-site parking

This will be a wonderful opportunity for a seasoned hospitality graduate/professional to work in a brand-new hotel and working closely with a close knit team. A management team who believes in professional development of team members, creating exceptional guest experiences and driven by spreading the warmth of hospitality.

Pay: $18.60 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care

Ability to commute/relocate:

Oshawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel Front Desk: 1 year (required)

Work Location: In person

Quick apply

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