Columbus Service coordinator, parking services limited term Jobs – 180 Openings This Week

Customer Service Coordinator, Parking Services - Limited Term
Ontario Tech University —Oshawa, ON
- $68,930 a year
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Community Development Program Lead (1-year contract)
MISSISSAUGA'S OF SCUGOG ISLAND FIRST NATION —Port Perry, ON
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Water Wastewater Compliance Coordinator
MISSISSAUGA'S OF SCUGOG ISLAND FIRST NATION —Port Perry, ON
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Home and Community Care Nurses (RPN & RN) needed in Northumberland County
The Care Company Inc. —Port Perry, ON
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Experienced Trach and Vent Care Nurse (RPN or RN) needed in Oshawa-Paeds Client
The Care Company Inc. —Oshawa, ON
- $32.25–$49.25 an hour
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Maintenance Coordinator
Amica Senior Lifestyles —Pickering, ON
- $52,000–$65,000 a year
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Occupational Health & Disability Management Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
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2d
Recreation Coordinator (6-month opportunity in Latvia)
CFMWS —Ontario
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Kennedy House —Ajax, ON
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Shipping and Receiving Coordinator (6-month opportunity in Latvia)
CFMWS —Ontario
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Meat Assistant Department Manager - Full Time
Longo's —Whitby, ON
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service coordinator, parking services limited term jobs near columbus

Customer Service Coordinator, Parking Services - Limited Term

Ontario Tech University -
Oshawa, ON

Apply Now

Job details

$68,930 a year
13 days ago

Qualifications

Cognos
Google Suite
Customer service
Content management systems
Post-secondary education
Microsoft Office
Bachelor's
Ellucian
Business
Communication skills
Time management
Analytics
Information Technology

Full job description

Customer Service Coordinator, Parking Services - Limited Term

Tracking Code: req2052

Faculty/Department: Office of VP, Administration

Number of Positions: 2

Appointment Type: Limited Term 9 months

Hours of Work: 35 hours per week

Salary Range: Level 7 - Starting Salary, Step 1 $68,930

Posting Date: May 22, 2026

Closing Date: June 12, 2026 (7:00 pm EST)

JOB SUMMARY:

The Customer Service Coordinator serves as the first point of contact for all parking, Ucard, and UPass-related inquiries, providing front-line support in person, by phone, and via email. The role manages day-to-day transactions such as permit processing, Ucard/UPass issuance, responding to inquiries, and resolving routine issues. Responsibilities also include monitoring intercoms and camera systems, handling first-level parking-related complaints and parking citation appeals, assisting with citation collections, and liaising with field staff in parking lots via radio. More complex matters are escalated to Management in accordance with established procedures.

MAJOR DUTIES & RESPONSIBILITIES:

1. Responsibility: Parking and Card Services Administration

Carryout daily operations of the Ucard/UPass program, including card production, distribution, troubleshooting and system support to ensure a smooth user experience
Process parking transactions (permits, fines, fees), issue permits, and maintain accurate customer and payment records in compliance with departmental procedures
Maintain supply inventory, equipment, and program resources, and coordinate with vendors for technical support and issue resolution
Monitor data accuracy, maintain audit controls, and support reporting and analysis to inform decision-making
Collaborate with students, staff, and campus partners to ensure effective service delivery and continuous improvement

2. Responsibility: Customer Service

Provide front-line customer service for Parking and Ucard inquiries (in person, phone, email)
Deliver clear information on parking policies, permits, payments, and Ucard accounts; assist with basic campus wayfinding
Resolve routine issues and troubleshoot customer concerns, escalating complex matters to supervisors or specialists as needed
Coordinate with vendors for technical support, including logging tickets and managing service requests
Maintain records of interactions and support KPI tracking and reporting

3. Responsibility: Communications and Events Support

Executes communications plans to promote unit services
Collaborate with internal partners and stakeholders to execute joint communications
Assist with monitoring and directing traffic during special events or peak periods
Set up and remove event signage, cones, and barricades as required
Support visitor parking operations, including assisting with pay stations or mobile app issues
Provide feedback to supervisors regarding operational needs or service trends

4. Responsibility: IT and Systems Support

Perform basic troubleshooting on Ucard, UPass and parking equipment, payment kiosks, permits, and account systems
Report system failures or equipment malfunctions promptly to supervisors or technical services
Document issues and follow reporting protocols

5. Responsibility:

Contribute to team meetings, training sessions, and operational planning
Take notes for team meetings
Participate in continuous improvement initiatives

Required Education:

Completion of a two-year post-secondary diploma
Program relating to business or IT preferred
A Bachelor’s degree would be considered an asset
A combination of education and experience may be considered

Required Experience:

One to three years’ experience working in a high-volume, customer service environment
Experience working within a university setting would be preferred
Experience working with campus systems, ideally in a Card Office or Parking Office

Knowledge:

Excellent systems knowledge (i.e. Banner, Google Suite, Microsoft Office Suite, IBM Cognos Analytics)
Experience using TouchNet OneCard VIP, CloudCard, Cascade Content Management System (CMS) preferred
Familiarity of parking equipment, payment collection devices and permit management software

Skills:

Excellent customer service skills with strong judgement, flexibility and adaptability
Ability to prioritize and work in a fast-paced, high-pressure environment with tact and composure
Exceptional oral and written communication, troubleshooting, problem-solving and critical-thinking skills
Excellent attention to detail with a high level of accuracy
Friendly with a high-level of empathy and compassion
Ability to take initiative, work independently and in a collaborative team environment
Strong organizational and time management skills; ability to work with a strong sense of urgency
Demonstrated ability to establish and maintain collaborative relationships and work with diverse clientele
Ability and willingness to learn new systems

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until June 12, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 8/4/2026

Expected End Date: 4/30/2027

Apply Now

Refine Your Search

service coordinator, parking services limited term jobs in columbus

Customer Service Coordinator, Parking Services - Limited Term

Social Media & Event Coordinator

Railway Technician

Foster Parent

Used Car Coordinator (AutoPlanet Durham)

Program for Active Living (PAL) Coordinator - Long Term Care

Hearing Aid Specialist or Audiologist

Event Operations Coordinator - Independent Contractor

Product Coordinator

Community Development Program Lead (1-year contract)

Water Wastewater Compliance Coordinator

Civil Construction Coordinator

Home and Community Care Nurses (RPN & RN) needed in Northumberland County

Experienced Trach and Vent Care Nurse (RPN or RN) needed in Oshawa-Paeds Client

Maintenance Coordinator

Occupational Health & Disability Management Coordinator, Moose Factory, ON

Recreation Coordinator (6-month opportunity in Latvia)

Part time/On-call Bailiff Worker

Shipping and Receiving Coordinator (6-month opportunity in Latvia)

Meat Assistant Department Manager - Full Time

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