Concord, On Hvac lead dispatcher Jobs – 3 Openings This Week

HVAC Service Coordinator / Customer Service Representative (Barrie or Vaughan)
Martino Contractors Ltd. —Concord, ON
- $20–$28 an hour
- Full-time
- Customer service
- No experience needed
- English
- Dental care
- Paid time off
Quick apply
Lead HVAC Technician – Commercial Retrofit & Maintenance
OTT Financial Group —Toronto, ON
- $35–$52 an hour
- Overtime
- HVAC
- Disability insurance
- Dental care
Quick apply

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Lead HVAC Technician – Commercial Retrofit & Maintenance
OTT Financial Group —Toronto, ON
Hourly Rate: $35 – $52 (based on experience and license level). Valid Ontario 313A Refrigeration & Air Conditioning Mechanic license (Compulsory Trade).
$35–$52 an hour
Quick apply
Controls Service Technician
Johnson Controls —Richmond Hill, ON
Vocational School program graduate or an associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems.
$28–$38 an hour

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Sheet Metal HVAC Lead Foreman Project Manager
A.AMAR AND ASSOCIATES LTD. —Oshawa, ON
Min 5 Years Lead Foreman Project manager skilled Professional Administration Ability. Extensive HVAC knowledge management of manpower, logistics, meetings,.
From $55 an hour
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Lead HVAC Technician – Commercial Retrofit & Maintenance
OTT Financial Group —Toronto, ON
Hourly Rate: $35 – $52 (based on experience and license level). Valid Ontario 313A Refrigeration & Air Conditioning Mechanic license (Compulsory Trade).
$35–$52 an hour
Quick apply

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HVAC Service Coordinator / Customer Service Representative (Barrie or Vaughan)

Martino Contractors Ltd.
Concord, ON

Quick apply

Job details

Full-time
$20–$28 an hour

Qualifications

Customer service
Post-secondary education
No experience needed
English
Microsoft Office
HVAC
Organizational skills
Phone etiquette
Business
Communication skills
Time management

Full job description

Join Our Team

At Martino HVAC, we create healthy, comfortable indoor environments for homeowners and businesses. We specialize in residential new construction, custom homes, retrofits, and light commercial HVAC solutions. From system design and component manufacturing to installation, maintenance, and repair, we deliver complete indoor comfort solutions backed by exceptional service.

We are proud of our reputation for outstanding customer care, responsive service, and high-quality workmanship. We are seeking an organized, customer-focused HVAC Service Coordinator / Customer Service Representative to join our team.

The ideal candidate has strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

This is an excellent opportunity for a recent graduate or early-career professional looking to build a rewarding career. No HVAC experience is required—we will provide industry training for the right candidate.

Position Summary

Reporting to the Customer Service Manager, the HVAC Service Coordinator/Customer Service Representative plays a key role in ensuring a positive customer experience. This role manages incoming service requests, schedules technicians, updates work orders and follows up with customers to support the efficient completion of service work from initial request to invoicing.

Key Responsibilities

Receive and coordinate incoming service requests from customers, field staff, etc.
Schedule and dispatch Service Technicians efficiently based on priorities, location, and workload
Monitor, prioritize and organize daily workflow for Service Technicians to ensure completion of assigned jobs
Schedule and coordinate all service calls as calls are received
Dispatch Service Technicians as service calls are completed
Create, maintain and file service tickets and work orders
Respond to customer inquiries via phone and email
Contact customers with a “Parts Pending” status as parts are received for scheduling
Schedule return trips with customers when parts are in
Debrief technicians following service calls and update records accordingly
Maintain and update appropriate customer data, including key contacts, servicing information, address changes and other critical information
Keep customers apprised as to Company schedule and requested lead-times
Maintain the dispatch board / schedule
Check and validate documentation
Work with Service Technicians and inventory staff to finalize work orders for invoicing
Process Service work orders and create invoices
Maintain a high level of customer satisfaction through professional and courteous communication
Build positive relationships with customers and internal team members
Perform other administrative and customer service duties as required

Qualifications

Post-secondary education in Business, Office Administration or a related field
Previous experience in customer service, dispatching, scheduling, administration, or a related role is an asset but not required
Strong customer service and communication skills
Excellent organizational and time-management abilities
Ability to prioritize multiple tasks in a fast-paced, deadline-driven environment
Proficiency with Microsoft Office applications
Positive attitude and willingness to learn

The Company offers a competitive salary and a comprehensive benefits package. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those selected for an interview will be contacted at this time. We are an equal opportunity employer.

This position is for an existing vacancy.

Job Type: Full-time

Pay: $20.00-$28.00 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

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hvac lead dispatcher jobs in concord, on

HVAC Service Coordinator / Customer Service Representative (Barrie or Vaughan)

Lead HVAC Technician – Commercial Retrofit & Maintenance

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