Consecon On Guest service agent Jobs – 3 Openings This Week

Guest Service Agent
Comfort Inn Belleville - InnVest Hotels —Belleville, ON
- $17.60–$18.34 an hour
- Weekends as needed
- Customer service
- English
- Hotel
- Disability insurance
- Dental care
Quick apply
4d
Front Desk Receptionist
Ramada Trenton Hotel —Trenton, ON
- From $17.60 an hour
- Part-time
- Hotel
- Organizational skills
- Front desk
Quick apply
11d
Guest Service Agent/Night Auditor
Ramada By Wyndham Belleville —Belleville, ON
- $17.60–$18.00 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply

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Guest Service Agent

Comfort Inn Belleville - InnVest Hotels
Belleville, ON

Quick apply

Job details

Permanent | Full-time
$17.60–$18.34 an hour
4 days ago

Qualifications

Computer operation
Hotel and accommodations experience
Customer service
Workplace safety policies
Filing
English
High school diploma or GED
Client services
Front desk
Computer skills
Guest services
Phone etiquette
Business
Suggestive selling
Cash handling
Communication skills

Full job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

*Comfort Inn Belleville is managed by InnVest and is owned by a 3rd part owner*

Job Types: Full-time, Permanent

Pay: $17.60-$18.34 per hour

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Application question(s):

Are you available to work a flexible schedule, including evenings, weekends, and holidays?
Do you have reliable transportation to and from the hotel for your scheduled shifts?

Experience:

Customer service: 1 year (required)
hotel/front desk : 1 year (preferred)

Language:

English (required)

Location:

Belleville, ON K8P 2Y9 (preferred)

Work Location: In person

Quick apply

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guest service agent jobs in consecon on

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Front Desk Receptionist

Guest Service Agent/Night Auditor

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