Cornwall, On Technical support specialist Jobs – 15 Openings This Week

Technical Sales Support (Vinyl Products)
Morbern Inc —Cornwall, ON
- $80,000–$100,000 a year
- Full-time
- Hybrid work
- Spanish
- Up to 50% travel
- Customer service
- Disability insurance
- Dental care
Quick apply
Network Specialist
The St. Lawrence Seaway Management Corporation —Cornwall, ON
- $125,248–$139,152 a year
- Hybrid work
- Computer Science
- Engineering
- English
- Wellness program
- Paid time off
Refractory Technical Specialist, Ironmaking & Reheat
RHI Magnesita —Canada
- $150,000–$170,000 a year
- Full-time
- Engineering
- Presentation skills
- Bachelor's
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off
Senior Programmer / Software Developer – Microsoft Dynamics & Power Platform
Morson Talent (Canada & USA) —Canada
- Up to $580 a day
- Full-time
- Remote
- CRM software
- Azure
- Software troubleshooting
Quick apply
9d

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technical support specialist jobs near cornwall, on

Technical Sales Support (Vinyl Products)

Morbern Inc -
Cornwall, ON

Quick apply

Job details

Full-time
$80,000–$100,000 a year

Qualifications

French
Spanish
Sales support
Product recommendation
Customer service
Client communication
Technical support
Analysis skills
Presentation skills
Product development
Continuous improvement
Report and presentation preparation
Client services
Requirements analysis
Quality Control
Written report writing
Customer service orientation
Chemistry
Customer support
Client consultation
Manufacturing
Cross-functional collaboration
Communication skills
Client interaction
Customer acquisition
Cross-functional communication

Full job description

Job description:

The Technical Sales Support provides expert technical assistance to clients and internal teams regarding Morbern’s vinyl products. This role requires strong knowledge of vinyl manufacturing processes, product specifications, and performance characteristics. The specialist acts as a technical subject matter expert in client interactions, participates in meetings to support product application and performance, and troubleshoots issues to ensure solutions meet customer requirements and quality standards. This position reports to the Director of Research and Development.

Key Responsibilities

Client Technical Support

Serve as a primary technical contact for customers regarding Morbern products.
Attend meetings (virtual and in-person) with clients to review product specifications, performance expectations, and application requirements.
Provide technical guidance on product selection, usage, maintenance, and troubleshooting.
Support sales and customer service teams with technical documentation and expertise.

Product & Process Knowledge

Maintain deep knowledge of Morbern’s vinyl manufacturing processes, including coating, embossing, finishing, and quality control.
Understand product specifications such as thickness, durability, flame resistance, UV stability, abrasion resistance, and chemical resistance.
Interpret technical data sheets and translate them into practical solutions for customers.
Collaborate with R&D and production teams to address product performance concerns.
Participate in customer project discussions and act as technical liaison to customers.
Provide technical support to Morbern resources such as sales, customer service and the R&D team.

Documentation & Training

Prepare technical reports, presentations, and product documentation.
Training of Technical Field Support personnel.
Support internal training sessions on Morbern vinyl products and applications.
Assist in developing technical manuals and specification guides for clients.

Qualifications

Education

Degree in Chemistry, or Materials Science, or a demonstratable understanding of science.

Experience

Preferably 3–5 years of experience in technical support, manufacturing, or product engineering, ideally within the vinyl, textiles, coatings, or any industry that uses plastic products.
Experience attending customer meetings and providing technical consultation.
Experience in concept to commercial polymeric materials product development.
Ability to translate customer requirements into viable and scalable material technologies.

Skills & Competencies

Strong understanding of manufacturing processes and material specifications.
Excellent communication and presentation skills with the ability to explain technical concepts to technical and non-technical audiences.
Problem-solving and analytical skills.
Ability to work cross-functionally with sales, production, and R&D teams.
Strong organizational and documentation skills.
Bilingual with Spanish or French a plus.

Working Conditions

Hybrid office/onsite - manufacturing environment.
Regular travel to customer sites or facilities.
Participation in client meetings across different time zones when required.
Ability to travel across Canada, USA, Europe and Mexico to meet with clients.
To be within an hour commute from Cornwall, ON.

Success Indicators

Successful acquisition of new product placements with our customer base.
High customer satisfaction and timely issue resolution.
Accurate technical recommendations aligned with Morbern product capabilities.
Effective collaboration with internal teams.
Contribution to continuous product and process improvements.

Posting Type: Existing vacancy

Pay: $80,000.00-$100,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Cornwall, ON K6H 6M1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Ability to travel across Canada, USA, Europe and Mexico
Degree in Chemistry, or Material Science, or a demonstratable understanding of science.

Experience:

Customer service: 2 years (preferred)
Manufacturing: 2 years (preferred)

Willingness to travel:

50% (preferred)

Work Location: Hybrid remote in Cornwall, ON K6H 6M1

Quick apply

Refine Your Search

technical support specialist jobs in cornwall, on

Technical Sales Support (Vinyl Products)

Network Specialist

Refractory Technical Specialist, Ironmaking & Reheat

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