Cranbrook, Bc Reservation agent Jobs – 4 Openings This Week

Front Desk Agent - Union
St Eugene Golf Resort & Casino —Cranbrook, BC
- $20.49 an hour
- Full-time
- Hospitality
- Microsoft Office
- Hotel
Quick apply
8d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
7d
Front Desk Agent
Heritage Inn Hotel —Cranbrook, BC
- From $17.85 an hour
- Full-time
- Hospitality
- Customer service
- Hotel

Discover related jobs

Based on your search for reservation agent jobs.

Traffic Control Person / Labourer
SPR Traffic Services LP —Cranbrook, BC
Possess a valid Class 5 Driver's License, ensuring the ability to operate vehicles as needed. We strive to maintain the highest standard in safety; ensuring our…
$23.40 an hour
Quick apply
Senior Electrical Estimator (Not remote located in Abbotsford BC)
Status Electrical Corporation —British Columbia
Once the job has been won they are responsible for project planning, staffing, implementing, billing, controlling and evaluating each project.
$90,000–$125,000 a year
Quick apply
14d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Service Representative
Motel 6 Whitby —Whitby, ON
The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
$17.80–$18.00 an hour
Quick apply
11d
Front Desk Agent Part Time
Holiday Inn Express & Suites Bowmanville —Bowmanville, ON
Greet walk-in guests and guests with reservations when they arrive at the front desk. Book reservations for individuals, families and groups as required.
$17.90–$18.60 an hour
Quick apply
12d

Show more jobs in cities nearby

I want to receive the latest job alerts for reservation agent in cranbrook, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservation agent jobs near cranbrook, bc

Front Desk Agent - Union

St Eugene Golf Resort & Casino -
Cranbrook, BC

Quick apply

Job details

Full-time
$20.49 an hour
8 days ago

Qualifications

Hospitality
Computer operation
Microsoft Office
High school diploma or GED
Organizational skills
Communication skills

Full job description

Job Description:

Reporting to the Front Office Leadership team, our Guest Service Agents (GSAs) serve as the ambassadors of the hospitality, story, and culture of St. Eugene Golf Resort & Casino. All members of the Front Office Team share the responsibilities of seeking out and acting on ways to enhance their guests’ stay; responding to and fulfilling guest requests and inquiries; ensuring that their guests are their top priority; maintaining office operations with speed, accuracy, and thoroughness; and enjoying their work. GSAs create the first and last impressions of St. Eugene—they begin with a warm greeting and professional check-in; they foster relationships throughout their guests’ stay through authentic interactions, facilitating requests, and sharing information; and they conclude their guests’ experience with an accurate check-out while extending an invitation to return.

Competencies

The successful candidate will, at the end of their probationary period, be:

A punctual, reliable, honest, well-groomed, dynamic, open-minded, and passionate team player.
Committed to providing their guests with a refined, seamless, and memorable experience that exceeds expectations.
Willing and able to thoroughly understand Maestro PMS and Microsoft Office Suite, applying their functions according to departmental best practices.
Motivated to work with diligence, integrity, accuracy, speed, and thoroughness.
Able to identify social cues and express empathy while listening to a guest request or issue, then use this information to provide a personalized, successful resolution.
Able to remain professional, calm, and in control in a high-pressure, high-workload environment by engaging organizational skills, multi-tasking techniques, and established internal confidence.
Communicate effectively and coordinate with guests and hotel partners in person, via phone and email, maintaining professionalism throughout.
Capable of engaging warmly and authentically with guests while offering guidance and information and promoting resort activities.
Capable of accurately understanding, calculating, communicating, and processing various billing, rate, and folio structures.
Capable of standing for extended periods and lifting objects weighing up to 50 lbs.

Qualifications

The successful candidate will possess a Grade 12 Diploma, be bondable, have a passion for creating and delivering exceptional guest, customer, or client experiences, be comfortable working in a fast-paced, guest-facing environment, be technically proficient in computer use, and demonstrate excellent verbal and written communication skills. Formal education and/or work experience in the Hospitality or Tourism industry is a plus. Experience with Maestro PMS or comparable Property Management Software is preferred.

Conditions of Employment

The nature of a 24/7 department requires all Front Office Employees to cover a range of shifts, including but not limited to regular evening and weekend work, holidays, late nights, early mornings, and overnight shifts. This position is subject to a 90-day probationary period, during which training must be completed in AM, PM, Night Audit, and Reservations shifts.

Quick apply

Refine Your Search

reservation agent jobs in cranbrook, bc

Front Desk Agent - Union

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Front Desk Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for reservation agent in cranbrook, bc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected