La sélection à ce poste demande une entrevue.
SOMMAIRE
Supervise les opérations et le personnel au jour le jour et à long terme dans une ou plusieurs zones définies d’une installation FDX. Soutient la culture de sécurité avant tout. Est responsable d’assurer un tri sûr et efficace des colis par la gestion des superviseurs des opérations supervisant les manutentionnaires de colis et d’obtenir des résultats fructueux en contact avec les clients en maintenant des relations productives avec les employés.
This is an interview position.
GENERAL SUMMARY
Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FDX facility.
Supports the Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.
COMPÉTENCES REQUISES
Diplôme d’études collégiales ou équivalent
Dix-huit (18) mois d’expérience en tant que superviseur des opérations au sein de FDX OU; une combinaison d’un (1) an en tant que superviseur au sein de FDX et d’un (1) an de gestion, de leadership opérationnel, de chef de projet ou d’équipe
S’il est candidat externe, deux (2) ans d’expérience antérieure en gestion, en leadership opérationnel ou en chef de projet ou d’équipe.
Capacité de lire, d’interpréter et de tirer des conclusions à partir de données numériques et d’informations écrites.
Avoir démontré sa maîtrise standard de MS Office (Outlook, Word, Excel)
Capacité de maintenir une connaissance pratique des projets technologiques pertinents, y compris divers appareils et applications informatiques.
Capacité d’inspirer une vision commune et d’autonomiser et de motiver une équipe.
Capacité démontrée d’établir des relations professionnelles, de mener efficacement une équipe et d’influencer positivement divers groupes.
Capacité démontrée d’appliquer un bon jugement d’affaires pour établir et atteindre des objectifs.
Techniques de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes et aux problèmes.
Compétences en communication orale et écrite nécessaires pour parler avec divers publics. Capacité à donner aux employés des instructions sur le processus et les pratiques.
Dans la province de Québec, il faut être bilingue (français et anglais).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)
Preferred Qualifications: Post July 17 2026 unpost July 24 2026 at 3pm
Pay Transparency:
Pay:
Additional Details: Horaire Lundi a Vendredi de 15:00 - 23:30 pm schedule Monday to Friday: 1500-2330
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
