dorval, qc front desk manager Jobs – 6 Openings This Week

Superviseur(e) de la réception / Front Desk Supervisor
Alba Hospitality —Dorval, QC
- $22–$23 an hour
- Weekends as needed
- Hospitality
- Hotel
- Team management
- Dental care
- Vision care
Quick apply
Gestionnaire des services aux invités | Guest Services Manager
MasterBUILT Hotels Ltd. —Dorval, QC
- Full-time
- Hospitality
- Inventory management
- Customer service
Quick apply
front desk manager - accommodation services
Le Westin Montréal —Montréal, QC
- $65,000–$75,000 a year
- Full-time
- Bilingual
- CPR Certification
- First Aid Certification
- Dental care
- Paid time off
2d
Front Office Supervisor
Embassy Suites by Hilton Montreal Airport —Pointe-Claire, QC
- Full-time
- Bilingual
- Bar
- Writing skills
- Dental care
- Vision care
Quick apply
2d
Concierge Service Case Manager
HUB International —Montréal, QC
- $65,000–$70,000 a year
- Full-time
- Hybrid work
- Customer service
- High school diploma or GED
- Analysis skills
- Disability insurance
- Tuition reimbursement
9d
Guest Service Supervisor | Full-time | Aloft Montreal
Silver Hotel Group —Montréal, QC
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
Quick apply

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front desk manager jobs near dorval, qc

Superviseur(e) de la réception / Front Desk Supervisor

Alba Hospitality
Dorval, QC

Quick apply

Job details

Full-time
$22–$23 an hour

Qualifications

Hospitality
Team management
Organizational skills
Leadership
Communication skills
Hotel experience

Full job description

Le Home2 Suites par Hilton Montréal Dorval recherche un(e) superviseur(e) de réception rigoureux(se) et orienté(e) client pour rejoindre notre équipe. En tant que superviseur(e) de réception, vous jouerez un rôle essentiel pour garantir une expérience client fluide et positive.

Le/la candidat(e) idéal(e) devra posséder de solides compétences en leadership, un sens exceptionnel de l'organisation et un engagement à fournir un service client irréprochable.

Responsabilités

Superviser et diriger l'équipe de la réception, en lui fournissant conseils, formation et soutien.
Superviser les opérations quotidiennes de la réception, y compris les arrivées, les départs et les demandes des clients.
Garantir un accueil chaleureux et professionnel aux clients en maintenant un espace réception propre et organisé.
Collaborer avec les services d'entretien ménager, de maintenance et les autres services pour répondre aux besoins et préoccupations des clients.
Traiter les demandes, requêtes et réclamations des clients de manière rapide et efficace.
Contrôler et garantir l'exactitude de la facturation des réservations et des services.
Participer à la formation et au développement du personnel de la réception.
Mettre en œuvre et faire respecter les politiques et procédures de l'hôtel afin de maintenir un niveau de service élevé.
Contribuer à un environnement d'équipe positif et collaboratif.

Exigences et compétences

Expérience préalable en réception d'hôtel, avec une expérience en supervision ou en gestion d'équipe.
Solides compétences organisationnelles et capacité à gérer plusieurs tâches simultanément.
Excellentes aptitudes à la communication et aux relations interpersonnelles.
Connaissance des systèmes de réservation hôtelière et des logiciels de point de vente.
Capacité à travailler dans un environnement dynamique et à s'adapter aux priorités changeantes.
Connaissance des politiques, procédures et pratiques hôtelières. Normes élevées
Intégrité et professionnalisme exemplaires
Capacité à gérer les problèmes des clients avec diplomatie et efficacité
Disponibilité pour travailler les soirs, les fins de semaine et les jours fériés au besoin

The Home2 Suites by Hilton Montreal Dorval is seeking a detail-oriented and customer-focused Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience.

The ideal candidate should have strong leadership skills, exceptional organizational abilities, and a commitment to delivering excellent customer service.

Responsibilities

Supervise and lead the front desk team, providing guidance, training, and support
Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area
Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns
Handle guest inquiries, requests, and complaints in a timely and efficient manner
Monitor and ensure accurate billing for guest reservations and services
Assist in the training and development of front desk staff
Implement and enforce hotel policies and procedures to maintain a high standard of service
Contribute to a positive and collaborative team environment

Requirements and Skills

Previous experience in hotel front desk operations, with supervisory or leadership roles
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Knowledge of hotel reservation systems and point-of-sale software
Ability to work in a fast-paced environment and adapt to changing priorities
Familiarity with hotel policies, procedures, and industry standards
High level of integrity and professionalism
Ability to handle guest issues with diplomacy and resolution
Flexibility to work evenings, weekends, and holidays as needed

Job Type: Full-time

Pay: $22.00-$23.00 per hour

Benefits:

Dental care
On-site parking
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in dorval, qc

Superviseur(e) de la réception / Front Desk Supervisor

Gestionnaire des services aux invités | Guest Services Manager

front desk manager - accommodation services

Front Office Supervisor

Concierge Service Case Manager

Guest Service Supervisor | Full-time | Aloft Montreal

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