Dorval Qc Desktop support technician Jobs – 16 Openings This Week

Technicien Roadtech/Roadtech Technician
PandaPay —Montréal, QC
- $60,000 a year
- 8 hour shift
- Bilingual
- Software troubleshooting
- Sales
- Mileage reimbursement
- Commuter benefits
Quick apply
Technicien informatique / IT Technician
Flex-Pression Ltd. —Lasalle, QC
- $45,000–$65,000 a year
- Full-time
- Bilingual
- Computer science
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Desktop Support Technician
Kahnawake Shakotiia’takehnas Community Services (KSCS) —Kahnawake, QC
- From $34.52 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Linux
Service Desk Technician
CGI —Montréal, QC
- $35,000–$65,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
22h
IT On-site Support Technician
WSP —Montréal, QC
- $67,000–$97,200 a year
- Weekends as needed
- Bilingual
- Computer Science
- English
Desktop technician
CGI —Montréal, QC
- Full-time
- Bilingual
- English
- Windows
Quick apply
IT Support Technician( Part-time 1-2 days per week)
Astucemedia —Montréal, QC
- Part-time
- Computer Science
- DevOps
- IT
Quick apply
IT Store Support Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
IT Technician
Lantic Inc. —Montréal, QC
- On call
- Bilingual
- Customer service
- English
Quick apply
Technician – Technical Support and After-Sales Service
Volts Energies —Laval, QC
- $50,000–$63,000 a year
- Full-time
- Bilingual
- Customer service
- English
Technicien·ne principal·e, Soutien informatique // Senior IT Support Technician
SSENSE —Montréal, QC
- Weekends as needed
- Computer Science
- Analysis skills
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
IT Systems Technician
Pointus Partners —Montréal, QC
- Full-time
- Bilingual
- English
- Databases
IT Technician, Intermediate
Alithya —Montréal, QC
- Full-time
- Bilingual
- Computer science
- Computer Science
- Tuition reimbursement
8d
Service Desk Technician
Rodeo FX —Montréal, QC
- Full-time
- Customer service
- Windows
- Presentation skills
- Employee assistance program
Quick apply
8d

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Technicien Roadtech/Roadtech Technician

PandaPay -
Montréal, QC

Quick apply

Job details

Full-time
$60,000 a year

Qualifications

Bilingual
French
Software troubleshooting
Sales
Customer service
English
Technical support
Project management
Computer skills
Communication skills

Full job description

Job Overview
At Panda Pay, the client and our relationship with them, is the cornerstone of our business. That’s why we’re focused on providing them with sound advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with others to build an exciting career at Panda Pay.

RoadTech Specialist

The RoadTech Specialist is a critical component to the overall mission of PandaPay. Your one-on-one interactions with our clients are crucial in developing the long-lasting relationships that drive our success. As a member of our RoadTech team, you will be expected to meet with our clients face-to-face to provide training, support and trouble-shooting. The right candidate will show strong communication skills, have the ability to trouble-shoot complex issues and enjoy being on the road to service clients.

Responsibilities

Proactively set up appointments with clients for onsite service, training and support
Serve and delight each client during every interaction and navigate their requests for account maintenance and troubleshooting any issues in an efficient and professional manner
Understand our client needs through quality conversations and identify opportunities to promote the services to meet their needs
Handle escalated customer service requests and engage with customers and providers to obtain final resolution
Engage in meaningful conversations with merchants to maximize retention by adopting PandaPay’s values and mission
Refer clients to other team members and partners who can help support the needs of the client
Actively participate in regular coaching sessions and team meetings, troubleshoot hardware and software issues on-site

Schedule and manage appointments with clients

Provide timely and efficient technical support to clients

Collaborate with the team to ensure client satisfaction

Manage projects and plan accordingly

Maintain accurate records of client interactions and technical issues

Send clients video-based tutorials where needed

Skills

A positive, enthusiastic attitude, with strong people skills
Proven customer service experience and passion for helping others and sales delivery
Experience in the payment processing industry is an asset
Strong service-oriented mentality with a demonstrated ability to listen compassionately and apply a solution-orientated approach
Experienced communicator and educator, both verbal and written
The ability to multi-task, with above-average computer skills and digital awarenessFlexibility to work a variety of 8 hour shifts
Effective relationship management skills
1-3 years of experience in a technical support or technician role
Strong technical skills and knowledge of hardware and software troubleshooting
Excellent communication skills, both verbal and written
Ability to work independently and as part of a team
Strong project management and planning skills
Bilingual in English and French is a requirement

Joining the Panda Pay Team has many perks, including:

Access to a variety of formal and informal training sessions including on-the-job training, online learning, virtual classrooms and in-classroom learning.

The opportunity to grow with our company and help one another to reach our full potential opportunities to participate and volunteer in the community

We’re here to help our clients, our community, and our colleagues. As a member of the home office team, we’ll support you with the tools and resources you need to reach new milestones, as you help our clients reach theirs. From in-depth training and coaching to manager support and networking-building opportunities, we’ll help you gain valuable experience, broaden your skillset and achieve your goals.

Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

PandaPay is committed to an inclusive, equitable, and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

Commuter benefits
Extended health care
Life insurance
Mileage reimbursement
On-site parking
Work from home

Work Location: On the road

Quick apply

Refine Your Search

desktop support technician jobs in dorval qc

Technicien Roadtech/Roadtech Technician

Technicien informatique / IT Technician

Desktop Support Technician

Service Desk Technician

IT On-site Support Technician

Desktop technician

IT Support Technician( Part-time 1-2 days per week)

IT Store Support Technician

IT Technician

Technician – Technical Support and After-Sales Service

Technicien·ne principal·e, Soutien informatique // Senior IT Support Technician

IT Systems Technician

IT Technician, Intermediate

Service Desk Technician

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