Location: Head Office – Chemainus, BC
Employment Type: Full-Time
Work Model: In-Office Role
Reports To: Senior Dispatch & Managing Director
Compensation: $23–$26/hour, depending on experience
About Jerry’s Transport Ltd.
Jerry’s Transport Limited is a privately owned transportation and logistics company with a long-standing presence in the trucking industry. The company plays a key role in the reliable movement of freight to and from Vancouver Island, as well as supporting customers across North America through dependable execution and strong industry relationships.
Role Overview
Jerry’s Transport Ltd. is looking for a detail-oriented and organized Dispatch Assistant / Data Entry to support the day-to-day operations of the dispatch and logistics team. This role is a key part of keeping freight moving smoothly, ensuring load and driver information is accurate, records are up to date, and communication between drivers, customers, and internal teams runs without gaps.
This position is well suited to someone who is calm under pressure, comfortable managing competing priorities, and takes real ownership over the accuracy of their work. The Dispatch Assistant works closely with the dispatch, accounting, and operations teams and plays a hands-on role in keeping daily workflows on track.
Key Responsibilities
Data Entry & Load Management
· Enter and update load information, driver details, and delivery data accurately and in a timely manner in company systems
· Verify PODs, invoices, rate confirmations, and shipping documents for accuracy and completeness
· Ensure all records, both digital and physical, are maintained in an organized and consistent manner
Dispatch Support
· Assist the dispatch team with scheduling pickups and deliveries
· Track shipments and provide timely updates to customers as required
· Support drivers with appointment details, paperwork requirements, and day-to-day updates
Driver & Customer Communication
· Communicate clearly and professionally with drivers regarding scheduling, paperwork, and any changes to their loads
· Respond to customer inquiries related to shipment status and delivery updates
· Flag discrepancies or issues to the appropriate team members promptly
Administrative & Cross-Team Support
· Provide administrative support to the accounting and operations teams as needed
· Assist with document management, filing, and record-keeping across departments
· Perform other related duties as assigned
Qualifications
· Previous experience in a dispatch, logistics, or data entry role is preferred
· Strong proficiency in Microsoft Excel; comfortable working with spreadsheets on a daily basis
· Experience with Truck Mate is a strong asset
· High level of accuracy and attention to detail in all data entry tasks
· Effective verbal and written communication skills
· Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Core Attributes
· Highly organized with a methodical approach to work
· Reliable and consistent, with a strong sense of accountability
· Calm and focused under pressure, especially during peak operational periods
· A collaborative team player who communicates clearly and follows through
· Self-motivated and able to work independently with minimal supervision
· Proactive in catching errors and flagging issues before they become problems
Why Join Jerry’s Transport Ltd.
· Be part of a privately owned, established organization with a long-term view of the business
· Play a hands-on role in the daily operations that keep freight moving across the country
· Work within a close-knit team where accountability and reliability are genuinely valued
· Enjoy a stable, in-office role with clear expectations and consistent work
· Competitive compensation based on experience, with opportunities for long-term stability
Pay: $23.00-$26.00 per hour
Work Location: In person
