East Gwillimbury On Bilingual customer service associate Jobs – 6 Openings This Week

Bilingual Customer Service Representative
TC Transcontinental —Aurora, ON
- $43,880–$54,850 a year
- Full-time
- Hybrid work
- CRM software
- English
- Microsoft Office
- Dental care
- Paid time off
Bilingual Customer Service Advisor (French / English)
Echelon Insurance —Ontario
- $40,800–$62,700 a year
- Hybrid work
- Microsoft Word
- English
- Analysis skills
- Wellness program
- Tuition reimbursement
Quick apply
Bilingual Customer Service Specialist
Tech Mahindra —Ontario
- $21 an hour
- Full-time
- Remote
- CRM software
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
10d
Bilingual Customer Service Representative
Turf Care Products Cana —Newmarket, ON
- Full-time
- Microsoft Excel
- ERP systems
- English
- Wellness program
- Dental care
Quick apply
Customer Service Representative-Part-Time Receptionist
Coffee Heating and Air —East Gwillimbury, ON
- $19 an hour
- Part-time
- English
- Microsoft Office
- Data entry
- Vision care
Quick apply
14d

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Bilingual Customer Service Representative
TC Transcontinental —Aurora, ON
Employee perks such as discounts on insurance, wireless plans, travel, and more. In this role, you will respond to phone and email inquiries regarding store…
$43,880–$54,850 a year
Bilingual Customer Service Advisor (French / English)
Echelon Insurance —Ontario
Provide quotes/sales on Travel Insurance to potential customers by responding to incoming telephone requests from the sales and backup for IMU queues.
$40,800–$62,700 a year
Quick apply

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Bilingual Customer Service Representative

TC Transcontinental -
Aurora, ON

Apply Now

Job details

Full-time
$43,880–$54,850 a year

Qualifications

CRM software
French
Call center experience
Post-secondary education
English
Microsoft Office
Task prioritization
Decision making
Client services
Customer service orientation
Client interaction

Full job description

Overview:

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing.

Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries.

With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are currently looking for a Bilingual Customer Service Representative to join our team. In this role, you will respond to phone and email inquiries regarding store level marketing and customer programs, marketing related issues, and other customer service-related activities. Hybrid work mode.

This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.

The salary range for this position is $43,880 to $54,850 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.

Responsibilities:

When your actions lead to success:

Provide first-level customer service for stores and central office and resolve issues in a prompt and eﬃcient manner to achieve a high level of customer satisfaction.
Oversee and support the entire sales order cycle—from input to delivery—to ensure seamless execution of orders.
Log calls and emails into the appropriate tracking systems and escalate issues to the appropriate person or department as necessary.
Maintain a high level of knowledge and adherence to the Call Centre Key Performance Indicators (KPI’s).
Identify recurring issues to determine and document possible solutions, assist with their prompt resolution, and liaise with internal departments to ensure issues are resolved and service level agreements are maintained.

Qualifications:

When your expertise drives us:

Post-secondary education completed
Minimum 2 years of relevant customer service experience, in a fast-paced environment - supply chain position would be an important asset
Proficient computing skills using Microsoft Office
Proficient in CRM platform, inventory management system, and online web portal
Must be fluent in English and French with the ability to communicate effectively and professionally with customers and employees, both orally and writing.
Professional manners, tact, diplomacy, discretion, excellent attention to detail and a high level of accuracy
Adaptable to set and prioritize work with varying exceptions
Demonstrated level of initiative and judgment to organize and prioritize tasks, workload and projects

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

Competitive compensation with performance-based incentives and retirement savings plans with company match
Customizable group benefits including health, dental, life, disability, and travel insurance
Paid time off
Employee perks such as discounts on insurance, wireless plans, travel, and more
Career development opportunities
A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].

Send us your application. Create something with TC Transcontinental.

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Apply Now

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bilingual customer service associate jobs in east gwillimbury on

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