Edmonton, Ab Customer experience analyst Jobs – 107 Openings This Week

Funding Analyst (Entry Level)
Santander Consumer Bank —Edmonton, AB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
6d
Division Manager - General Sports
United Sport & Cycle —Edmonton, AB
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- Sales
- Marketing
Quick apply
Compliance Analyst
River Cree Resort & Casino —Enoch, AB
- Full-time
- English
- Microsoft Office
- Communication skills
Group Benefits Administrator III
First Canadian Insurance Corporation —Edmonton, AB
- CRM software
- English
- Research
- Tuition reimbursement
- Employee assistance program
Quick apply
Data Analyst - Digital Marketing
LawDepot —Edmonton, AB
- Full-time
- Hybrid work
- Marketing
- English
- Analysis skills
- Dental care
- Flexible schedule
Quick apply
D365 Functional Analyst - Finance & Operations
Associated Engineering —Edmonton, AB
- Hybrid work
- Computer Science
- ERP systems
- Finance
- Dental care
- Paid time off
Production Scheduler I
Sofina Foods Inc —Edmonton, AB
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
Quick apply
5d
Inventory Analyst
MTE Logistix Edmonton Inc. —Edmonton, AB
- Full-time
- Inventory management
- Microsoft Office
- Analysis skills
- Dental care
- Employee assistance program
Quick apply
Branch Manager
AccessSMT —Edmonton, AB
- Full-time
- ERP systems
- Microsoft Office
- Business development
- Dental care
- Employee assistance program
Quick apply
3d
Project Manager, Technology Transformation
Rohit Group —Edmonton, AB
- Computer Science
- PMP
- Engineering
Business Systems Analyst (18-months)
SMS Equipment Inc. —Acheson, AB
- $75,000–$80,000 a year
- Hybrid work
- ERP systems
- English
- Analysis skills
Quick apply
Cybersecurity Analyst
ECL Group of Companies —Edmonton, AB
- Azure
- Computer Science
- Research
Quick apply
Remote Client Services Analyst
QHR Technologies Inc —Edmonton, AB
- $45,000 a year
- Full-time
- Remote
- Salesforce
- Mentoring
- Typing
Quick apply
4d
Application System Analyst
Sobeys —Edmonton, AB
- $56,000–$84,000 a year
- Full-time
- Hybrid work
- Computer Science
- Maintenance
- Bachelor's
- Store discount
- Dental care
Quick apply
Business Analyst
Robertson College —Edmonton, AB
- $25–$30 an hour
- Contract
- Customer service
- Salesforce
- SQL
Quick apply
3d
IT Customer Support II
Alberta Health Services —Edmonton, AB
- $34.01–$41.53 an hour
- Temporary
- Maintenance
- English
- Windows
4d
Analyst
Advanis —Edmonton, AB
- $50,000–$65,000 a year
- Immediate opening
- Hybrid work
- Bachelor's
- Business
- Communication skills
- Work from home
Analyst Government Research
National Bank of Canada —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Wellness program
- Employee assistance program
Implementation Business Analyst
Telus Health —Edmonton, AB
- Full-time
- Bilingual
- Computer Science
- Microsoft Office
- Work from home
Quality and Compliance Analyst
Goodmorning com —Edmonton, AB
- Bachelor's
- Business
- Communication skills
Quick apply

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Funding Analyst (Entry Level)

Santander Consumer Bank -
Edmonton, AB

Quick apply

Job details

Full-time
6 days ago

Qualifications

Customer service
Anti-money laundering
Microsoft Office
High school diploma or GED
Customer service orientation
Contracts
Financial services
LMS
Cross-functional collaboration
Communication skills
Cross-functional communication
Time management

Full job description

Job Description:

Santander Consumer Bank provides a full spectrum of finance solutions for the automotive and powersport markets. Santander offers loans the easy way; Simple, Personal, and Fair. Become part of a globally recognized brand and join our dynamic and growing team today.

Our mission is to help people and businesses prosper. Guided by our values “Simple, Personal, and Fair”, we strive to be the best open financial services platform, acting responsibly to earn the lasting loyalty of our people, customers, shareholders, and communities. We live this mission through our TEAMS behaviors: we Think Customer, Embrace Change, Act Now, Move Together, and Speak Up to create a culture of trust, innovation, and collaboration. We adopt a strong risk culture, and we expect all our professionals, regardless of their position, to have a proactive and responsible attitude towards risk management.

Job Purpose

Reporting to the Funding Supervisor, the Funding Analyst is responsible for reviewing, verifying, and finalizing auto loan contracts submitted by dealerships so that all documentation is accurate, complete, and compliant prior to the release of funds. The role supports funding operations by validating loan data, setting up new loans in core systems, and ensuring adherence to bank policies, regulatory requirements, and dealership agreements. The Funding Analyst operates within established procedures, exercises judgment on routine and defined funding matters, and escalates discrepancies, missing information, or non-routine issues in accordance with established guidelines.

Job Duties and Responsibilities

Funding Review, Verification & Processing

Review loan packages for accuracy, including customer information, loan terms, signatures, and supporting documentation.
Enter and verify loan data in the Loan Origination System (LOS) and Loan Management System (LMS).
Open and set up new loans in the LMS in accordance with established procedures.
Verify banking details and loan data prior to finalizing loan setup and releasing funds.
Authorize funding and release funds to dealerships once all requirements are met.
Register PPSA filings to ensure loans are properly secured.

Compliance, Risk & Issue Resolution

Maintain compliance with bank policies, lending requirements, regulatory obligations (including AML) and dealership agreements.
Identify discrepancies, missing information, or errors in loan files and take appropriate action to resolve or escalate issues.

Communication & Collaboration

Communicate with internal teams and cross-functional departments to resolve funding issues and support workflow alignment.
Communicate with dealerships as required to obtain clarification or missing documentation.
Provide informal guidance or training support to peers as part of onboarding or day-to-day operations.

Qualifications

High school diploma or equivalent is required

Experience, Skills & Competencies

Experience:

Minimum of 2 years of experience in customer service, banking, or a related financial services role.

Skills:

Proficiency with Microsoft Office applications.
Working knowledge of AML requirements.
Knowledge of internal systems, including LOS and LMS.
Strong data accuracy and documentation review skills.

Competencies:

Attention to detail and accuracy when reviewing loan documentation, system data, and funding requirements.
Clear verbal and written communication skills when working with internal teams and dealership partners.
Teamwork and collaboration to support efficient workflows and timely resolution of funding issues.
Planning, organizing, and time management skills to manage multiple files and deadlines in a high-volume environment.
Customer focus and service orientation to support positive dealer and customer experiences while maintaining compliance.
Adaptability when responding to changing priorities, system updates, or operational requirements.

Working Conditions / Physical Requirements

Work is performed primarily in an office environment with extended periods of sitting and screen time.
Requires sustained mental concentration, frequent task switching and multi-tasking under deadlines.
No travel is required.

Conditions of Employment

Must be legally entitled to work in Canada.
Successful completion of a background check, including criminal record prior to employment.
Compliance with Santander Consumer Canada’s Code of Conduct, Information Security policies, and applicable regulatory requirements.

Hours of Work:

Shift: Monday- Friday 9:00am-6:00pm.

1 late night a week 11:00am-8:00pm. 1-2 Saturdays a month.

Why Join Us?

At Santander Consumer Bank, we are committed to fostering a culture of compliance and ethical behavior, ensuring that our operations align with laws, regulations, and internal policies. We value innovation and collaboration. As a part of the team, you will have the opportunity to contribute to the success of our business while furthering your career in a supportive and dynamic environment. Join us in our mission to create a safe and secure environment for our customers, stakeholders and our employees.

Application Process

Interested candidates should submit their resume and cover letters detailing their relevant experience and interest in the position. Please note that only successful applicants will be contacted.

Santander Consumer Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

Job Type: Full-time

Benefits:

Dental care
Extended health care
Vision care

Ability to commute/relocate:

Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

Education:

Secondary School (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience analyst jobs in edmonton, ab

Funding Analyst (Entry Level)

Division Manager - General Sports

Compliance Analyst

Group Benefits Administrator III

Data Analyst - Digital Marketing

D365 Functional Analyst - Finance & Operations

Production Scheduler I

Inventory Analyst

Branch Manager

Project Manager, Technology Transformation

Business Systems Analyst (18-months)

Cybersecurity Analyst

Remote Client Services Analyst

Application System Analyst

Business Analyst

IT Customer Support II

Analyst

Analyst Government Research

Implementation Business Analyst

Quality and Compliance Analyst

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