Edmonton, Ab Customer service manager Jobs – 265 Openings This Week

Regional Sales Manager - Windows & Doors
Durabuilt Windows & Doors —Edmonton, AB
- From $130,000 a year
- Full-time
- CRM software
- Human resources
- Mentoring
Quick apply
Restoration Project Manager
DKI Central Alberta —Edmonton, AB
- $90,000–$120,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Profit sharing
- Disability insurance
Quick apply
15h
Inside Sales/Customer Service Manager
Thomas Skinner and Son Limited —Edmonton, AB
- $75,000–$80,000 a year
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Profit sharing
- Dental care
Quick apply
14d
Sales & Operations Manager
Stallion Auto —Edmonton, AB
- $50,000–$70,000 a year
- Full-time
- CRM software
- Sales
- Inventory management
- Store discount
- Profit sharing
Quick apply
General Manager
Fix Nation Restoration —Edmonton, AB
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Dental care
- Paid time off
Quick apply
Area Sales Manager (New Home Sales)
Parkwood Master Builder —Edmonton, AB
- $100,000–$500,000 a year
- Full-time
- Business development
- Travel
- Contracts
- Paid time off
- Flexible schedule
Quick apply
Internet Sales Manager
Smart Start Auto Inc. —St. Albert, AB
- $60,000–$120,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Showroom Supervisor
Bartle & Gibson Co. Ltd. —Edmonton, AB
- Inventory control
- Sales
- High school diploma or GED
- Profit sharing
- Employee assistance program
Quick apply
Land Surveying Project Manager
Challenger Geomatics —Edmonton, AB
- Full-time
- Sales
- Engineering
- Business development
- Dental care
Quick apply
Food Store Manager (Hawkstone Food Store) - North Central Co-op
North Central Co-operative Association Ltd. —Edmonton, AB
- Full-time
- Inventory management
- Merchandising
- Maintenance
- Disability insurance
- Dental care
Territory Manager, Referral Development – Edmonton, AB
Snore MD Sleep Apnea Clinic —Edmonton, AB
- $65,000–$70,000 a year
- Full-time
- Business development
- Organizational skills
- In-person
- Wellness program
- Dental care
Quick apply
14h
Showroom Manager
King Living —Edmonton, AB
- $85,000–$95,000 a year
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
Quick apply
Account Manager - Plumbing
Bartle & Gibson Co. Ltd. —Edmonton, AB
- Hybrid work
- Microsoft Office
- High school diploma or GED
- Business development
- Profit sharing
- Employee assistance program
Quick apply
Operations Manager
Harvard Developments Corporation —Edmonton, AB
- Immediate opening
- Customer service
- English
- Microsoft Office
- Wellness program
Quick apply
Operations Manager
Sentag Modular Manufacturing Inc. —Acheson, AB
- From $120,000 a year
- Full-time
- Customer service
- Project management
- Bachelor's
- Dental care
- Vision care
Quick apply
Assistant Area Manager - Commission Based
Parkwood Master Builder —Edmonton, AB
- $40,000–$150,000 a year
- Weekends as needed
- CRM software
- Hospitality
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Sales Manager
Source Office Furniture & Systems Ltd. —Edmonton, AB
- $80,000–$90,000 a year
- Monday to Friday
- Microsoft Outlook
- Customer service
- Merchandising
- Dental care
- Employee assistance program
Quick apply
Sales Team Lead
Match Retail —Edmonton, AB
- $24 an hour
- Microsoft Office
- Supervising experience
- Presentation skills
Store Manager-Tsawwassen Mills
Pandora Jewelry —Alberta
- $68,000–$85,000 a year
- Weekends as needed
- Heavy lifting
- Microsoft Office
- Human resources
- Disability insurance
- Dental care
Lead Overhead Door Installer
Eagle Overhead Door Ltd. —Edmonton, AB
- $30–$40 an hour
- Overtime
- Customer service
- Team management
- Construction experience
- Dental care
- Vision care
Quick apply
7d

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customer service manager jobs near edmonton, ab

Regional Sales Manager - Windows & Doors

Durabuilt Windows & Doors -
Edmonton, AB

Quick apply

Job details

Full-time
From $130,000 a year

Qualifications

CRM software
Pricing
Customer relationship building
Sales management
Coaching
Residential construction experience
Post-secondary education
Client relationship development
Territory management
Human resources
Mentoring
Forecasting
Customer service orientation
Training & development
Marketing experience
Team motivation
Marketing
Negotiation

Full job description

Position Summary:
Seeking a highly motivated Regional Sales Manager who loves to operate independently and has a proven track record of driving revenue growth through coaching and empowerment of their team.
The ideal candidate would have extensive experience in the building materials construction industry, particularly within the multi-family and residential high rise segments, and/or strong relationships within the construction community.

Major Job Functions:

Coach and mentor the sales force

Create a culture of ongoing personal development to enhance sales team’s product knowledge and soft skills.
Key measurements: Participation, customer call completion, sales closure rates, product knowledge. [35%]

Maintain key customer relationships and work in conjunction with the Marketing team to develop customer solutions, localized marketing initiatives, and customer events that leverage the 4P’s of marketing: Product, Price, Place and Promotion

Key measurement(s): Market share, revenue, and profitability [30%]

Provide ongoing market outlook projections & establish corresponding sales coverage: Understand regional market in terms of product sales potential, industry segmentation, competitors and develop a sales coverage model that maximizes sales and profit in line with regional objectives.

Key measurement(s): 90 day forecast accuracy, effective sales coverage structure [20%]

Miscellaneous Business Matters: manage other areas of the business as they relate to sales profitability and growth, e.g.: commissions, safety, policy administration, reporting, HR matters, etc.. [15%]

Specific Competencies & Skills

Ensures Accountability: Takes responsibility, owns up to commitments, is accountable for actions and the actions of those they lead.
Follows through with commitments and makes sure others do the same.
Acts with a clear sense of ownership.
Takes personal responsibility for decisions, actions and failures.
Establishes clear responsibilities and processes for monitoring work and measuring results.
Designs feedback loops into work.
Drives Results: A strong bias for action, an eagerness to take the initiative and the ability to infuse their team with a sense of urgency. Generates a culture in which organizational performance is always top of mind.
Strong bottom line orientation.
Persists in accomplishing objectives despite obstacles and setbacks.
Has a track record of achieving goals.
Pushes self and helps others achieve results.
Customer Focus: Ability to evaluate, understand and respond to ever changing customer needs.
Gains insight into customer needs.
Identifies opportunities that benefit the customer.
Builds and delivers solutions that meet customer expectations.
Establishes and maintains effective customer relationships.
Business Insight: Have, or demonstrated ability to develop, insight into assigned industry/territory by understanding the agenda, issues and concerns of the people you work with as well as the ability to learn about the competition and customers to identify trends and spot potential opportunities and threats that could come our way. Demonstrated ability to put forward ideas and suggestions that pass the business practicality test.
Knows how businesses work and how organizations make money
Keeps up with current and possible future policies, practices, and trends in the organization, with the competition, and in the marketplace.
Uses knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
Instills Trust: Trustworthy, honest and authentic. Acts with integrity and is trusted by others to deliver and look after broader interests than oneself.
Follows through with commitments
Is seen as direct and truthful
Keeps confidence
Practices what he/she preaches
Shows consistency between words and actions
Collaborates: Ability to bring people together to leverage their skills, talents, and knowledge to achieve a common purpose.
Works cooperatively with others across the organization to achieve shared objectives.
Represents own interests while being fair to others and their areas.
Partners with others to get work done.
Credits others for their contributions and accomplishments.
Gains trust and support of others.
Develops Talent: Demonstrated interest and ability to develop talent that is capable of taking on new challenges and/or advancing within the organization.
Places a high priority on developing others.
Develops others through coaching, feedback, exposure, and stretch assignments.
Aligns employee career development goals with organizational objectives.
Encourages people to accept developmental moves.

Knowledge

An in-depth knowledge of the sales management process including but not limited to: opportunity identification (forecasting), market, competitive positioning and pricing programs, negotiating skills and financial business acumen.
An in-depth product and market knowledge of windows and doors.
Microsoft Business applications
Customer Relationship Management (CRM) software solution(s) and application.

Accountability

Revenue target
Market share, customer call completion, and Closure Rate
Revenue forecast accuracy (90 day)
Profitability
Customer experience

Education & Experience:

10+ years relevant experience in sales and/or marketing
Postsecondary education is a benefit

Compensation & Benefits

On-Target Earnings: $130k+ (based on candidate experience)
Comprehensive benefits package.
Opportunities for professional growth within a recognized industry leader.

Why Join Us?
At Durabuilt, you’ll have the opportunity to shape the success of our most important partnerships and make a lasting impact on our business and the industry. If you’re a strategic thinker with a passion for building relationships and delivering results, we want to hear from you.
Apply today and help us build the future - one window and door at a time.

#DWDC

Thank you for applying!

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Refine Your Search

customer service manager jobs in edmonton, ab

Regional Sales Manager - Windows & Doors

Restoration Project Manager

Inside Sales/Customer Service Manager

Sales & Operations Manager

General Manager

Area Sales Manager (New Home Sales)

Internet Sales Manager

Showroom Supervisor

Land Surveying Project Manager

Food Store Manager (Hawkstone Food Store) - North Central Co-op

Territory Manager, Referral Development – Edmonton, AB

Showroom Manager

Account Manager - Plumbing

Operations Manager

Operations Manager

Assistant Area Manager - Commission Based

Sales Manager

Sales Team Lead

Store Manager-Tsawwassen Mills

Lead Overhead Door Installer

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