Edmonton, Ab Guest service supervisor Jobs – 196 Openings This Week

Guest Service Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $46,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Supervising experience
- Commuter benefits
- Dental care
13d
B&F Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $42,000–$52,000 a year
- Full-time
- Bar
- Sanitation
- Hotel
- Commuter benefits
- Dental care
3d
Restaurant Supervisor
Flame & Barrel —Edmonton, AB
- From $16 an hour
- Full-time
- Bar
- Sanitation
- Restaurant management
- Flexible schedule
Quick apply
Banquet Supervisor
The Derrick Golf and Winter Club —Edmonton, AB
- Holidays
- Sales
- Customer service
- Contracts
Quick apply
Assistant F&B Manager
River Cree Resort & Casino —Enoch, AB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Inventory management
Housekeeping Supervisor (Field, BC)
Canadian Rocky Mountain Resorts —Alberta
- From $22 an hour
- Weekends as needed
- Sanitation
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
Food and Beverage Supervisor
Pure Canadian Gaming Corp. —Edmonton, AB
- Part-time
- Inventory control
- Restaurant management
- Supervising experience
Quick apply
Branches Restaurant Front-of-House Manager
Greenland Garden Centre —Sherwood Park, AB
- Weekends as needed
- Cashiering
- Presentation skills
- Human resources
- Store discount
- Flexible schedule
Quick apply
Event Parking Supervisor - Downtown Edmonton
Precise Parklink (West) Ltd. —Edmonton, AB
- From $20 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- Supervising experience
- Dental care
- Vision care
Quick apply
Food and Beverage Manager
Best Western Permier Denham Inn & Suites —Leduc, AB
- $55,000–$60,000 a year
- Full-time
- Sales
- Inventory management
- Microsoft Office
Quick apply
12d
Greenskeeper / Groundskeeper
Cattail —St. Albert, AB
- From $21 an hour
- Overtime
- Heavy lifting
- Maintenance
- English
Quick apply
On-Call Cook
VRS Communities Society —Edmonton, AB
- $21.18 an hour
- Day shift
- Writing skills
- English
- High school diploma or GED
5d
Lodge Manager - Hope Bay Nunavut
Kitikmeot Camp Solutions —Edmonton, AB
- $90,000–$110,000 a year
- Weekends as needed
- Heavy lifting
- Sanitation
- Microsoft Office
Quick apply
On-Call Cook
Garneau Hall —Edmonton, AB
- $21.18 an hour
- Day shift
- English
- High school diploma or GED
- Team management
Hospitality Supervisor
The Derrick Golf and Winter Club —Edmonton, AB
- Overtime
- Bar
- Inventory management
- Sanitation
- Dental care
Quick apply
2d
Member Experience Supervisor
Movati Athletic (Group) Inc —Edmonton, AB
- Morning shift
- Sales
- Customer service
- Guest services
Member Experience Supervisor
Movati Athletic (Group) Inc —Edmonton, AB
- Morning shift
- Sales
- Customer service
- Guest services
10d
Member Experience Supervisor
Movati Athletic (Group) Inc —Edmonton, AB
- Morning shift
- Sales
- Customer service
- Guest services
6d
Join the Everwild Team!
Everwild —Edmonton, AB
- Hotel
- Dental care
- Vision care
Quick apply
First Cook
The Derrick Golf and Winter Club —Edmonton, AB
- $22–$24 an hour
- Weekends as needed
- Customer service
- Writing skills
- Sanitation
Quick apply

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Guest Service Supervisor

Renaissance Edmonton Airport Hotel -
Edmonton, AB

Apply Now

Job details

Full-time
$46,000 a year
13 days ago

Qualifications

Hotel and accommodations experience
Workplace safety policies
Performance management
High school diploma or GED
Supervising experience
Customer service orientation
Front desk
Training & development
Guest services
Associate's degree
Team motivation
Communication skills
Client interaction

Full job description

WHAT WE ARE LOOKING FOR
Hey there! Looking for a fun and exciting role with great perks? Look no further!

We're looking for a Guest Services Supervisor who can embody the Marriott philosophy of "Take care of your associates, and they will take care of your guests." This is a permanent, full-time salaried position (minimum 40 hours per week) paying $46,000 a year. As a leader in our industry-leading lifestyle brand, you'll oversee all areas within the front office department by supervising, monitoring, and developing your team members, ensuring they have current knowledge of hotel products, services, facilities, events, and pricing.

In addition to all of that, you'll welcome and acknowledge all guests according to Renaissance standards, anticipate and address their needs, and thank them with genuine appreciation. You'll also monitor room inventory and guest credit limit throughout all shifts, and maintain LQA and GSS goals, while also maintaining employee engagement.

WHAT YOU NEED TO KNOW ABOUT THE JOB
As a Guest Services Supervisor, your main responsibilities are:

Supervise, monitor, and develop team member performance, including scheduling, counseling, evaluations, performance management, and recognition. Train and onboard new ambassadors.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing, policies, and local area information.
Recognize and appreciate Marriott Rewards Elite level guests; enroll new guests in Marriott Rewards.
Welcome and acknowledge all guests according to Re naissance standards, assist individuals with disabilities, and thank guests with genuine appreciation.
Monitor room inventory and guest credit limits throughout all shifts.
Oversee all areas of the Front Office, including front desk, delighted to serve, bell and navigator desk, and concierge lounge.
Maintain LQA and GSS goals by adhering to quality expectations and standards.
Communicate with guests, fellow ambassadors, and management using clear and professional language.
Develop and maintain positive working relationships with others and respond appropriately to concerns.
Follow all company and safety policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
Facilitate proper emergency evacuation procedure with all departments of the property.
Ensure uniform and personal appearance is clean and professional in accordance with R Image
Available to cover morning, afternoon, evening and overnight shifts as required by Front Office Manager
Maintain confidentiality of proprietary information, and protect company assets.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by the Front Office Manager.

WHAT YOU NEED TO BE CONSIDERED
To be considered for this role, you should have a high school diploma or GED and at least 2 years of experience in a management or supervisory role within a hotel. Or, if you have a 2-year degree in Hotel and Event Management or a related major, you should have 2 years of experience in any management role.

We're looking for someone with excellent communication skills, the ability to train and performance manage ambassadors, and a talent for building a successful team. You should also be adaptable, customer-focused, and have high work standards.

So, what are you waiting for? Come join our award-winning team and experience the excitement and fun of working with us!

WHAT’S IN IT FOR YOU
At Renaissance, we believe that taking care of our employees is just as important as taking care of our guests. As part of our Renaissance team, you'll enjoy a comprehensive benefits plan that includes medical and dental coverage, as well as life insurance. And the best part? 80% of the cost is covered by the hotel for all single coverage.

But the perks don't stop there! As a Renaissance employee, you'll have access to our travel program, which offers discounted rates for Marriott hotels across the globe.

We also know that getting to work can be a hassle, so we offer free parking or 747 bus pass reimbursement. And, with our in-house management training program, you'll have the opportunity to develop your skills and grow in your career.

We like to have fun too! That's why we organize quarterly work events that are unlike anyone else's. And with our on-demand pay system, you can get paid whenever you want.

Hungry? No problem! Our talented chefs cook up delicious meals for our staff every day, so you don’t have to worry about your meals! You and your friends can also enjoy a 50% discount on food and beverage at our hotel. Plus, our quarterly talent rallies offer food and entertainment for all employees.

But the best part of working at Renaissance? You'll be a part of an award-winning team that values your contributions and recognizes your hard work. Come join us and see for yourself why Renaissance is the place to be!

Apply Now

Refine Your Search

guest service supervisor jobs in edmonton, ab

Guest Service Supervisor

B&F Supervisor

Restaurant Supervisor

Banquet Supervisor

Assistant F&B Manager

Housekeeping Supervisor (Field, BC)

Food and Beverage Supervisor

Branches Restaurant Front-of-House Manager

Event Parking Supervisor - Downtown Edmonton

Food and Beverage Manager

Greenskeeper / Groundskeeper

On-Call Cook

Lodge Manager - Hope Bay Nunavut

On-Call Cook

Hospitality Supervisor

Member Experience Supervisor

Member Experience Supervisor

Member Experience Supervisor

Join the Everwild Team!

First Cook

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