Edmonton, Ab Support home operator... Jobs – 67 Openings This Week

Level 2/3 Computer & Network Support Technician
Tier 3 I.T. Solutions —Edmonton, AB
- $55,000–$80,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Supervising experience
- Disability insurance
- Dental care
Quick apply
7d
Truck Driving Jobs in Edmonton, AB
PDI Bulk —Edmonton, AB
- $25–$35 an hour
- Weekends as needed
- Customer service
- English
- Driving
- COVID-19 protective measures
Customer Service Representative- Part- Time
Canada —Edmonton, AB
- Part-time
- Data entry
- Computer skills
Quick apply
Lease Operator
D.B.I. Dry-Blast Inc —Edmonton, AB
- Full-time
- First Aid Certification
- Driving
- Commercial driving
Quick apply
5d
Shallow Utility Lead Hand
Jatec —Edmonton, AB
- Full-time
- First Aid Certification
- Home daily
- Construction
- Employee assistance program
Quick apply
Corporate Utilities Strategist
City of Edmonton —Edmonton, AB
- $108,838.80–$136,046.09 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Presentation skills
Class 1 (Semi-vac/ Pressure Trucks/ Super B Tankers) Operators - Oilfield Experience
Manatokan Oilfield Service Inc —Edmonton, AB
- $33–$40 an hour
- 10 hour shift
- First Aid Certification
- Driving
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Instrumentation Technician
FMP Group —Edmonton, AB
- Full-time
- High school diploma or GED
- Programmable logic controllers
- In-person
- Dental care
- Employee assistance program
Quick apply
Shovel Operator
Conuma Resources —Alberta
- $47 an hour
- 12 hour shift
- English
- First Aid Certification
- In-person
- Wellness program
- Disability insurance
Saw Operator
LJ Welding Automation —Edmonton, AB
- $23–$25 an hour
- Overtime
- Basic math
- Forklift
- In-person
- Disability insurance
- Dental care
Quick apply
10h
Excavator Operator
Conuma Resources —Alberta
- $43.27 an hour
- 12 hour shift
- English
- First Aid Certification
- In-person
- Disability insurance
- Dental care
Pharmacy Manager - Licensee Contract 18 months - Signing bonus and Relocation
CareRx —Alberta
- Customer service
- In-person
- Communication skills
- Relocation assistance
- Dental care
Quick apply
Junior Building Operator
Zen Residential —Edmonton, AB
- On call
- Engineering
- High school diploma or GED
- Plumbing
Quick apply
Grader Operator
Amrize —Edmonton, AB
- Full-time
- High school diploma or GED
- Construction
- Dental care
Operator - General Labourer
MCASPHALT INDUSTRIES LTD —Acheson, AB
- $22–$25 an hour
- Seasonal
- No experience needed
- Forklift
- High school diploma or GED
- Dental care
12d
Loader Operator
Amrize —Edmonton, AB
- Overtime
- Travel
- Dental care
Office Assistant
Jensen Lakes Homeowners Association —St. Albert, AB
- $17–$20 an hour
- 8 hour shift
- Customer service
- Maintenance
- Administrative experience
Quick apply
Rock Truck Operator
Amrize —Edmonton, AB
- Full-time
- High school diploma or GED
- Computer skills
- Mechanical knowledge
- Dental care
- Tuition reimbursement
Residential Property Manager
Avenue Living Communities —Edmonton, AB
- On call
- Leadership
Quick apply
14d
Leasing Specialist Summer Student (3-Month Contract)
Avenue Living Communities —Edmonton, AB
- Sales
- Customer service
- Business
Quick apply
6d

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support home operator... jobs near edmonton, ab

Level 2/3 Computer & Network Support Technician

Tier 3 I.T. Solutions -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$55,000–$80,000 a year
7 days ago

Qualifications

Azure
Management
Supervising experience
CompTIA Network+
Organizational skills
Cybersecurity
Communication skills
Driving Licence
Time management

Full job description

This job posting was written by a human because we’re looking for great people to join our team and provide outstanding service to our clients… who are also awesome people.

If you take pride in solving problems, communicating clearly, and doing the right thing for clients (even when it’s not the easiest path), keep reading.

Before applying for this position, please be sure you have reviewed and can fulfill the following requirements:

Located in the Edmonton, Calgary, or Grande Prairie areas
Minimum of 4 years IT Support or related experience
Team lead, supervisory, or management experience
Broad knowledge base including desktop, server, and network infrastructure
High level of Cybersecurity awareness and capability
Strong communication skills

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

About Us

Tier 3 I.T. Solutions has been serving businesses since 1990. We design, implement, and support the technologies that power our clients’ operations.

Our mission is simple:
Help build stronger businesses through thoughtful technology implementations.

We push ourselves to continuously improve: our systems, our service delivery, and our people. We also believe in giving back and are proud supporters of organizations like STARS Air Ambulance, Riseup Society of Alberta, Community Options, and other local initiatives.

Job Description
This role exists to deliver consistent, high-quality support experiences for our clients while helping us scale a repeatable, process-driven support model.

You will spend the majority of your time solving support tickets and working directly with clients.

We’re looking for someone who:

Thinks critically
Communicates clearly
Takes ownership
And executes with discipline

You’ll be trusted to solve problems creatively, but expected to do so in a way that is consistent, documented, and aligned with how we operate as a team.

What You’ll Be Doing

Support & Troubleshooting (75–85%)

Diagnose and resolve a wide range of technical issues
Handle 10–15 tickets per day on average
Deliver timely, high-quality resolutions that meet SLA expectations
Call clients directly when appropriate to drive faster, better outcomes

Escalations & Complex Issues (10–15%)

Apply deeper troubleshooting and critical thinking
Collaborate across teams as required

Documentation & Process (10–15%)

Maintain clear, accurate ticket notes and time entries
Document solutions and contribute to the knowledge base
Follow and improve standard operating procedures

Key Responsibilities

Own client communication from start to finish
Lead follow-ups and ensure nothing falls through the cracks
Maintain strong time entry discipline and ticket quality
Identify patterns, recurring issues, and opportunities for improvement
Collaborate with TAMs to ensure full client visibility
Surface issues that may impact broader client strategy or experience

What Success Looks Like

You’ll know you’re succeeding in this role when:

✅ First response times are consistently met
✅ Same-day resolution rates are strong
✅ Tickets are clean, well-documented, and rarely require rework
✅ Clients provide positive feedback and feel well-supported
✅ You handle 10–15 tickets/day without sacrificing quality
✅ There are no escalations due to missed process or poor communication
✅ Your team loves working with you, they respect you, and you're contributing to everyone's success

What We’re Looking For

Must-Have Skills & Experience

3–5+ years in an MSP environment, or 5-10+ in a technical support environment
Strong troubleshooting skills across Microsoft 365 environments
Solid networking fundamentals (firewalls, switches, connectivity)
Excellent communication skills (written and verbal)
Strong time management and organizational skills
A proven history of personal development including learning and knowledge advancement (certifications, diplomas/degrees, coursework, etc.)
Strong team player with experience training or coaching colleagues

Nice to Have

Microsoft Certified:
Azure Administrator Associate (AZ-104)
Azure Fundamentals (AZ-900)
365 Certified: Modern Desktop Administrator Associate
Sophos Certified Engineer (or equivalent Sophos certification)
CompTIA Network+
CIPS I.S.P. or ITCP designation (or actively working toward it)
Exposure to security tools and best practices

How You Work

We’re looking for someone who:

Has a strong sense of urgency and accountability
Is a creative problem solver, but executes in a disciplined way
Communicates clearly and proactively with clients and teammates
Follows process without becoming dependent on it
Understands their role within a larger system (not a solo operator)
Is consistent and reliable to support your teammates

What Doesn’t Work Here

This role is not a fit if you:

Prefer to “do your own thing” instead of following team processes
Become the go-to person for clients instead of guiding them properly
Struggle with time entry, documentation, or follow-through
Avoid accountability or urgency in your work

Team & Collaboration

You’ll work closely with:

Support Team – day-to-day ticket handling and escalation
Technical & Business Alignment – client visibility and strategic awareness

Strong communication across teams is critical to delivering a consistent client experience.

Additional Requirements

Valid driver’s license and insurable driving record
Ability to provide a criminal record check that is clear of infractions
Proficiency with standard business applications and tools

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

Job Types: Full-time, Permanent

Pay: $55,000.00-$80,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Work from home

Work Location: Hybrid remote in Edmonton, AB

Quick apply

Refine Your Search

support home operator... jobs in edmonton, ab

Level 2/3 Computer & Network Support Technician

Truck Driving Jobs in Edmonton, AB

Customer Service Representative- Part- Time

Lease Operator

Shallow Utility Lead Hand

Corporate Utilities Strategist

Class 1 (Semi-vac/ Pressure Trucks/ Super B Tankers) Operators - Oilfield Experience

Instrumentation Technician

Shovel Operator

Saw Operator

Excavator Operator

Pharmacy Manager - Licensee Contract 18 months - Signing bonus and Relocation

Junior Building Operator

Grader Operator

Operator - General Labourer

Loader Operator

Office Assistant

Rock Truck Operator

Residential Property Manager

Leasing Specialist Summer Student (3-Month Contract)

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