Edmonton Ab Boreal veterinary Jobs – 9 Openings This Week

Client Care Representative
Boreal Veterinary Centre —Edmonton, AB
- Full-time
- English
- High school diploma or GED
- Communication skills
- Dental care
Quick apply
Surgery Animal Care Attendant
Boreal Veterinary Centre —Edmonton, AB
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Emergency ACA
Boreal Veterinary Centre —Edmonton, AB
- Weekends as needed
- High school diploma or GED
- Medical terminology
- Communication skills
- Dental care
Quick apply
Oncology ACA
Boreal Veterinary Centre —Edmonton, AB
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Oncology Registered Veterinary Technologist (RVT)
Boreal Veterinary Centre —Edmonton, AB
- Full-time
- Heavy lifting
- Math
- Organizational skills
Quick apply
Anesthesia Registered Veterinary Technologist
YegVet Inc —Edmonton, AB
- Full-time
- Heavy lifting
- Math
- Time management
Quick apply
Ophthalmologist
Boreal Veterinary Centre —Edmonton, AB
- Full-time
- Communication skills
- Relocation assistance
- Dental care
Quick apply
Emergency Veterinarian
Boreal Veterinary Centre —Edmonton, AB
- Weekends as needed
- Doctoral degree
- Communication skills
- Relocation assistance
- Dental care
Quick apply
Locum Surgeon - Small Animal Surgery
YegVet Inc —Edmonton, AB
- Temporary
Quick apply

More jobs to discover

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Surgery Animal Care Attendant
Boreal Veterinary Centre —Edmonton, AB
Manage, direct and sort incoming calls and messages to the appropriate team member. Boreal Veterinary Centre feels that those “non-medical” activities are often…
Quick apply
Anesthesia Registered Veterinary Technologist
YegVet Inc —Edmonton, AB
Fill prescriptions, relay orders for compounded medications. Administer, monitor, and recover patients from anesthesia. Active member of the ABVMA and ABVTA.
Quick apply

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Client Care Representative

Boreal Veterinary Centre
Edmonton, AB

Quick apply

Job details

Full-time

Qualifications

English
High school diploma or GED
Multi-line phone systems
Communication skills

Full job description

We’re Hiring!
Boreal Veterinary Centre is seeking two full-time Client Care Representatives (CCRs) to join our dedicated team. Our CCRs work 10-hour shifts, four days per week on a rotating schedule to provide seamless support to our clients and veterinary staff.

Prerequisites

High school diploma
Proficient in the English language
Minimum 18 years old
Minimum of 2 years client care experience either within or outside of the veterinary profession
Further veterinary professional training as VOA, VMA, etc will be considered an asset
Genuine enjoyment for working with people
Exhibit compassion and patience
Exemplary communication skills
Ability to stay calm and efficient during a medical emergency
Well spoken, mature and professional
Ability to be on time and prepared to work at the beginning of your scheduled shift
Ability to communicate with clients in a friendly, compassionate and professional manner (both verbally and electronically)
Working Conditions: May be exposed to unpleasant odors, noises, animal vomit, urine, blood or feces. May be exposed to bites, scratches, and contagious diseases.

Position Summary

Our Client Care Representative is the first line of contact for most of our patients and their families. This role is critical in creating a welcoming and professional atmosphere, ensuring that our clients feel confident and comfortable from the moment they walk through the door. Whether greeting clients, checking in patients for appointments, or setting patients up for visits, your interactions will play a vital role in solidifying trust in our medical team. You will be working with clients in a wide variety of situations, each requiring empathy, patience, and adaptability. Your primary focus will be on supporting the clients and serving as a liaison between those clients and our veterinary staff, ensuring effective communication and smooth transitions throughout each visit.

Veterinary care can be an emotional experience for pet owners, and as a Client Care Representative, you will often be the first to handle any concerns or difficulties they may have. Your ability to remain calm, compassionate, and supportive in challenging situations is essential. Although client care is your priority, Boreal Veterinary Centre is equally dedicated to your safety and emotional well-being, ensuring that you work in a respectful and supportive environment at all times.

Essential Job Functions

Deliver exceptional client care and create a welcoming environment for all clients and patients
Manage multiple phone lines including emergency calls, appointment bookings and client inquiries
Assist with patient check-in and check-out, including admitting patients for surgical procedures
Take pets’ weights and update records in the practice management software
Engage with clients, escort them to exam rooms, and ensure they are comfortable while waiting (offer water/coffee)
Communicate with appropriate departments when pets are ready to be seen
Support client education regarding insurance options and home care instructions
Process deposits, payments and refunds
Assist in processing patients for aftercare, ensure all requests are completed to standard and appropriately processed for cremation
Manage returned patient remains and paw prints
Maintain cleanliness of exam rooms and reception areas, adhering to hospital cleaning protocols (including external tasks like snow shoveling and collecting garbage as needed)
Restock supplies in exam rooms and reception area and monitor inventory levels
Assist with managing client complaints by working with the Client Care Manager and Hospital Manager to resolve issues
Other supportive tasks as deemed necessary

Company Benefits

Joining the Boreal Veterinary Centre team means you'll enjoy an array of perks, including:

Personal pet care discounts
Uniform allowance
Health and Dental Benefits
Mental Health Resources
Goodlife and City of Edmonton Fitness benefit
Supportive team environment
Opportunities for professional development and growth

If you're passionate about client service, thrive in a fast-paced environment, and want to be part of a team that values compassion and professionalism, we’d love to hear from you.

How to Apply

Interested in the role and think this would be a great opportunity for you? Please apply online.

Quick apply

Refine Your Search

boreal veterinary jobs in edmonton ab

Client Care Representative

Surgery Animal Care Attendant

Emergency ACA

Oncology ACA

Oncology Registered Veterinary Technologist (RVT)

Anesthesia Registered Veterinary Technologist

Ophthalmologist

Emergency Veterinarian

Locum Surgeon - Small Animal Surgery

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