Then Jobber might be the place for you! We’re looking for a Brand Partner Manager to be part of our Brand Marketing and Communications team in our Marketing department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
When it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your team. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!
Jobber’s Brand Marketing and Communications team works on programs and campaigns that grow awareness of Jobber, including our annual Jobber Summit event, our Jobber Grants program, and many other online and offline experiences we collaborate on with our community to pull off! The following areas fall under Brand Marketing and Communications: Brand Partnerships, Communications, Community Programs, Events, Public Relations, and Social Media. Our Marketing department is very collaborative, so you’ll have the support of your colleagues from Product Marketing to the Jobber Creative Studio to make the magic happen.
The role:
Our Brand Partnerships team manages both short term and long term relationships with online influencers to build awareness of Jobber programs and recommend Jobber software to their communities/followers, ultimately driving new Jobber customers.
Reporting to the Senior Manager of Brand Partnerships, the Brand Partnerships Manager will support our existing Brand Partnerships program by researching and discovering new potential brand partners to work with. You’ll onboard new partners to create regular content that recommends Jobber in an authentic way within their community. You will build relationships, collaborate with and evaluate our existing partners.
The ideal candidate is a self-starter who is detail-oriented, excels under pressure, enjoys fast-paced work and understands the value and impact of high quality social media content and partnering with individuals who are a great brand fit. You’ll ensure brand partners are following brand guidelines and best practices, as well as monitoring and evaluating brand partner engagement, ensuring brand partners are hitting lead and acquisition targets. You will also propose new ways to run efficient campaigns and will look for additional opportunities to further drive acquisition through influencers.
The Brand Partner Manager will:
Be a brand champion. You’ll contribute to the reach and reputation of our brand through influencer marketing by supporting and contributing to ideas for campaigns, events, initiatives, and resources for our brand partners.
Research and recruit new brand partners. With a keen eye for what works on social media, you’ll research new potential brand partners who would be interested in using Jobber for their own business and who would be a good brand fit to represent Jobber as a brand partner across their online networks/community.
Build authentic relationships. You’ll support existing brand partner relationships with a consultative approach to prioritize performance and collaborate with brand partners to promote Jobber through ongoing campaigns, events or other engagements.
Support content for other teams. Customers relate to shared experiences with others, so you’ll assist in amplifying and contributing to ideas to collaborate with our brand partners on other content across the Marketing team so our brand partners can be leveraged and featured cross-functionally across the company.
Dig into the data. You’ll be responsible for measuring, monitoring, and reporting on the success of individual brand partners while making sure best practices are in place and posts are accurate and follow participation expectations.
Drive impactful business results. You’ll balance and report on how the content your brand partners produce contributes to the Jobber brand while also hitting specific performance targets, including leads generated and ultimately driving revenue through partner referrals/acquisition.
Be a strategic contributor. You have a good understanding of the balance between measurable outcomes and brand centric initiatives and how to evaluate if a brand partner is meeting expectations.
Proactively optimize. You’ll independently look for opportunities through your own research and experience to optimize your roster of influencers to drive new leads and customers.
Connect and engage with their network. You’ll communicate regularly with brand partners, ensuring they have all the supporting materials to share about Jobber on their platforms. You’ll assist in creating monthly campaigns and sharing customized coaching directly with brand partners by taking a consultative approach, based on post engagement and performance in the program.
To be successful, you’ll need:
Demonstrated expertise in influencer and digital marketing, with a consistent track record of leading successful social media–driven campaigns.
The ability to collaborate. You’ll be working with your Brand Marketing and Communication teammates as well as other teams in the Marketing department to support campaigns, events and trade shows by facilitating discussions with partners and managing engagements and contracts.
Strong communication skills. You’ll be reaching out to and engaging with new and existing brand partners or influencers, so being clear, direct, and responsive with your communication is key, both externally and internally.
Excited to search for and present new opportunities to grow. You’re an expert in influencer marketing and you’re ambitious about finding and presenting new ways to drive efficiencies through processes, tests, or opportunities to optimize.
Comfortable wearing multiple hats. This role requires someone who is comfortable taking on administrative tasks, market research, and creative ideation or collaboration while executing on daily tasks.
Solid customer service skills. You’ll build relationships to earn trust quickly, and will take a consultative approach to providing meaningful feedback directly with brand partners. Through these relationships you’ll have a strong commitment to providing the best experience possible.
Ambition and humility. You don’t accept the status quo simply because “it’s what we’ve always done.” You push for better, newer, and more innovative ways to do things, all while staying humble.
It would be really great (but not a deal-breaker) if you had:
Sales experience or previous hands-on marketing experience for a SaaS company or tech startup.
Education in Marketing, Business, Strategy, or related fields. BA, BS, MBA or MS in Marketing, Business or related field is a plus.
Experience managing or running paid campaigns on social media and with influencers.
All interviews are currently being conducted virtually – via phone or video.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,700, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
