Edmonton Ab Care concierge Jobs – 17 Openings This Week

Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Continuous improvement
- Store discount
- Wellness program
14d
Assistant Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Team management
- Store discount
- Dental care
7d
Join the Everwild Team!
Everwild —Edmonton, AB
- Hotel
- Dental care
- Vision care
Quick apply
Concierge - Casual
Optima Living —Edmonton, AB
- Computer literacy
- Administrative experience
- Front desk
Quick apply
Concierge R0198175 Sky Residences Edmonton, Alberta Full time
Greystar —Edmonton, AB
- Part-time
- Word processing
- Travel
- Organizational skills
- Disability insurance
- Dental care
Front Desk Agent
Holiday Inn Express Edmonton South —Edmonton, AB
- $15.50–$17.00 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- COVID-19 protective measures
- Dental care
Quick apply
Night Auditor
Holiday Inn Express Edmonton South —Edmonton, AB
- $16.50–$17.50 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- Dental care
Quick apply
Concierge Customer Service
Guardium Security Services Ltd —Edmonton, AB
- $15.00–$17.50 an hour
- 12 hour shift
- CPR Certification
- English
- First Aid Certification
Quick apply
Guest Service Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $46,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Supervising experience
- Commuter benefits
- Dental care
8d
Front Desk Agent/Night Auditor
Wingate Edmonton West —Edmonton, AB
- From $16 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick apply
13d
Medical Aesthetician / Clinic Assistant
Aspen Aesthetics —Edmonton, AB
- $17–$22 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Quick apply
5d
Senior Manager, Assurance (Audit)
Doane Grant Thornton —Edmonton, AB
- Full-time
- Research
- Business development
- Accounting
- Profit sharing
Senior Manager, Privately Held Business Group
Doane Grant Thornton —Edmonton, AB
- Full-time
- Business development
- Accounting
- Mentoring
- Profit sharing
Registered Nurses (RN) -Psych/Mental Health RN for US
Greenstaff Medical US International —Canada
- From $55 an hour
- Full-time
- Nursing
- Bachelor's
- First Aid Certification
- Relocation assistance
- Dental care
Quick apply

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Accessibility Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport —North York, ON
Have ten (10) years of driving experience with a valid G Driver’s License. Be able to provide a driver's abstract in good standing.
$704 a week
Quick apply
1d
Accessibility Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport —Markham, ON
Have ten (10) years of driving experience with a valid G Driver’s License. Be able to provide a driver's abstract in good standing.
$704 a week
Quick apply
1d

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Guest Experience Manager - Based in Lake Louise

Fairmont Chateau Lake Louise -
Alberta

Apply Now

Job details

Permanent | Full-time
14 days ago

Qualifications

Succession planning
Resort experience
Hotel and accommodations experience
Operations management
Coaching
Microsoft Office
Hotel guest services experience
Continuous improvement
Team management
Mentoring
Recruiting
Training & development
Guest services
Strategic partnerships
OPERA
Leadership
Guest issue resolution

Full job description

Company Description:

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description:

The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations, Concierge, VIP Services, and guest experience initiatives across the resort. Reporting to the Director of Front Office, the Guest Experience Manager leads the Concierge team, VIP Team & Suite Experience programs while partnering closely with all operational departments to orchestrate exceptional, Forbes and LQA-inspired guest experiences.

Job Duties Include:

Luxury Guest Experience Leadership

Serve as the resort's ambassador for luxury hospitality, ensuring exceptional service throughout the guest journey.
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Lead Guest Experience Operations, including VIP arrivals, Suite Experiences, Concierge, and personalized guest experiences.
Foster a seamless partnership between Concierge and the Resort Adventure Center to deliver exceptional experiences.
Lead service recovery, ensuring timely resolution and strengthened guest loyalty.
Champion the resort's culture of Service Excellence by participating in regular Service Excellence Meetings focused on continuous improvement, luxury service delivery, emotional intelligence, and memorable guest experiences.

Suite VIP, Concierge & Experience Delivery

Lead daily arrival planning for VIPs, Suite guests, repeat guests, and special occasions, ensuring seamless coordination of preferences, amenities, and personalized experiences.
Lead and develop a best-in-class Concierge team focused on intuitive service, destination expertise, and personalized guest engagement.
Curate bespoke itineraries, premium local experiences, and memorable activities that reflect the luxury positioning of Fairmont Château Lake Louise.
Build strong partnerships with key tourism operators and experience providers to enhance the resort's lifestyle offerings.
Maintain a visible presence throughout the resort, engaging guests and supporting operational excellence.
Ensure all guest experiences align with Fairmont Brand Standards, Forbes Travel Guide, and LQA expectations.

Leadership & Talent Development

Recruit, coach, mentor, and develop a high-performing Guest Experience and Concierge team.
Foster a culture of accountability, emotional intelligence, and service excellence.
Lead ongoing coaching, performance development, and succession planning.
Recognize colleague achievements while promoting engagement and strong EES results.

Qualifications:

Minimum five years of leadership experience in Guest Experience, Concierge, Front Office, or luxury hotel operations, including management experience in a luxury resort.
Proven expertise in luxury hospitality, VIP management, personalized service, and service recovery.
Strong knowledge of Forbes Travel Guide, LQA, TrustYou, and guest satisfaction metrics.
Demonstrated leadership, financial acumen, and operational management skills.
Proficiency with Opera Cloud (or equivalent PMS), Microsoft Office, and guest experience technology.

Additional information:

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Discounted or free food
Employee assistance program
Life insurance
Mileage reimbursement
On-site gym
On-site parking
RRSP match
Store discount
Tuition reimbursement
Vision care
Wellness program

Work Location: In person

Apply Now

Refine Your Search

care concierge jobs in edmonton ab

Guest Experience Manager - Based in Lake Louise

Assistant Guest Experience Manager - Based in Lake Louise

Join the Everwild Team!

Concierge - Casual

Concierge R0198175 Sky Residences Edmonton, Alberta Full time

Front Desk Agent

Night Auditor

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Guest Service Supervisor

Front Desk Agent/Night Auditor

Medical Aesthetician / Clinic Assistant

Senior Manager, Assurance (Audit)

Senior Manager, Privately Held Business Group

Registered Nurses (RN) -Psych/Mental Health RN for US

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