edmonton ab client services manager Jobs – 1338 Openings This Week

Manager, client relations and Risk Management
The Good Samaritan Society —Edmonton, AB
- $81,267–$112,892 a year
- Full-time
- Microsoft Office
- Bachelor's
- Organizational skills
- Employee assistance program
Quick apply
Facility Manager
ISS Guckenheimer —Edmonton, AB
- From $98,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
13d
Senior Surveyor
LN Land Development Technologies —Edmonton, AB
- $40–$50 an hour
- Overtime
- Analysis skills
- First Aid Certification
- Computer skills
6d
Operations Manager
Integrity Waste Solutions —Edmonton, AB
- $75,000–$90,000 a year
- Full-time
- Heavy equipment operation
- In-person
- Disability insurance
- Dental care
Quick apply
Construction Survey Party Chief
Challenger Geomatics —Edmonton, AB
- Full-time
- First Aid Certification
- Travel
- Construction
- Dental care
Quick apply
Estimator – Hollow Metal Entrances & Architectural Door Hardware
Limitless Automatics & Doors Inc —Edmonton, AB
- $29–$37 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Dental care
Quick apply
Specialty Finance Manager
North Edmonton Kia —Edmonton, AB
- $100,000–$150,000 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Dental care
- Paid time off
Quick apply
Condominium Manager
Inland Property Management Ltd. —Edmonton, AB
- $55,000–$75,000 a year
- Full-time
- Customer service
- Writing skills
- Microsoft Office
- Dental care
- Paid time off
Quick apply
6d
Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)
Armour Insurance Group Ltd —Alberta
- Full-time
- Hybrid work
- Sales
- Customer service
- No university degree
- Disability insurance
- Dental care
13h
Occupational Health Manager
Aceso Medical —Edmonton, AB
- From $105,000 a year
- Full-time
- Medicine
- Management
- Travel
- Mileage reimbursement
- Dental care
Quick apply
2d
Residential Construction Manager/Superintendent – Custom Homes
Aacropolis Homes Ltd. —Edmonton, AB
- Full-time
- Construction
- In-person
- Leadership
- Dental care
- Vision care
Quick apply
Sales Manager
Source Office Furniture & Systems Ltd. —Edmonton, AB
- $80,000–$90,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
HSE Coordinator
WF Steel & Crane —Nisku, AB
- $30–$35 an hour
- Full-time
- Public speaking
- Microsoft Office
- Manufacturing
Quick apply
Assistant Project Manager - Heavy Civil
Morgan Construction & Environmental Ltd —Edmonton, AB
- 12 hour shift
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Life insurance
Survey Crew Chief
Integrated Geomatics —Edmonton, AB
- $80,000–$140,000 a year
- Immediate opening
- CAD
- First Aid Certification
- In-person
- Dental care
- Vision care
Quick apply
Business Development Representative
RHK HYDRAULIC CYLINDER SERVICES INC —Edmonton, AB
- Full-time
- CRM software
- Sales
- Engineering
- Dental care
- Paid time off
Quick apply
Personal Insurance Team Lead
Armour Insurance Group Ltd —Edmonton, AB
- Full-time
- Customer service
- English
- Analysis skills
- Disability insurance
- Dental care
14d
Business Development Manager
Unified Automation Inc. —Edmonton, AB
- $60,000–$150,000 a year
- Full-time
- Sales
- Marketing
- Salesforce
- Dental care
- Vision care
Quick apply
HSE Manager
Avenge Energy Services Inc. —Fort Saskatchewan, AB
- $90,000–$120,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Group Fitness Instructor - Aqua Fitness
Movati Athletic (Group) Inc —Edmonton, AB
- Part-time
- High school diploma or GED
- No university degree

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client services manager jobs near edmonton ab

Manager, client relations and Risk Management

The Good Samaritan Society -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$81,267–$112,892 a year

Qualifications

Microsoft Office
Bachelor's
Organizational skills
Business continuity planning
Business
Communication skills
Time management

Full job description

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the VP and Chief Quality Officer (CQO) the Manager Client Relations and Risk Management is the initial point of contact for patient/family/staff who contact client relations. This position acts in accordance with the Mission, Vision and Values, demonstrating a professional, respectful, compassionate demeanor.
Client Relations role provides residents/clients, their caregivers, staff and other healthcare partners' assistance and support when raising and handling issues and concerns. This position manages the complaint intake and event management process according to current policies and standards and serves as a proactive resource/conduit for concern and complaint resolution.

The position serves as a central resource for information concerning resident’/clients rights and responsibilities and facilitates communication of the issues to the appropriate internal staff member, ensuring a timely and complete follow up. The primary goal of the Coordinator Client Relations is to ensure that resident/client receive the best possible customer service while upholding the organizations, vision, mission, values and purpose

This role works in a highly confidential setting which has a high profile with both external and internal customers. The Coordinator Client Relations is required to become familiar with and utilize the Good Samaritan Policies and Procedures and relevant legislation such as: Health Information Act, Freedom of Information and Protection of Privacy Act

The Manager, Client Relations and Risk Management is accountable for risk management registrar and compliance, including the development and management of Business Continuity requirements within Good Samaritan.

The Manager is responsible for risk management and business continuity functions to enhance and protect organizational value by providing stakeholders with risk-based, objective and reliable information. This is accomplished by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

This role provides oversight of the enterprise risk management framework and works closely with senior leadership to ensure that the Good Samaritan’s approach to integrated risk management is sound, relevant and effective.
Educational and other Qualifications

A university undergraduate degree in health related discipline related field is required
Business continuity management certification is an asset
Risk management certification or education is an asset

Work Experience

Minimum 2 years’ experience in a health care environment, preferably in continuing care or seniors health.
Member in good standing with the applicable governing professional regulatory body
Experience in business continuity management best practices, protocols and standards preferred

Knowledge, Skills, and Abilities

Has excellent attention to detail, and exceptional listening skills.
Has excellent attention to detail, and exceptional listening skills.
Ability to work independently using sound judgement to evaluate and prioritize concerns
Ability to manage multiple concerns/situations within tight deadlines; excellent time management and organizational skills
Ability to work in a stressful, active area and deal with frequent interruptions.
Must handle all contacts with tact and diplomacy and excellent communication skills.
Must be flexible and adaptable to change.
Knowledge of relevant legislation pertaining to resident/client care and health information
Knowledge of resident/client rights and responsibilities as supported in policy, and customer service principles
Knowledge of Accreditation Canada and other provincial/ regional heatlh authority regulatory standards
Proficiency in data analysis and statistical trending
Knowledge of Good Samaritan operations, quality, risk, and performance management principles
Self-motivated, able to work independently and within a team
Demonstrated knowledge and commitment to continuous quality improvement
Demonstrated ability to handle confidential information with discretion and professionalism
Working knowledge of MS Office suite

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Job Types: Full-time, Permanent

Pay: $81,267.00-$112,892.00 per year

Benefits:

Company events
Company pension
Employee assistance program
Extended health care
On-site gym
On-site parking

Ability to commute/relocate:

Edmonton, AB T6C 4G8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Member in good standing of applicable professional regulatory body?
Are you legally entitled to work in Canada?

Education:

Bachelor's Degree (preferred)

Experience:

health care environment: 2 years (preferred)

Licence/Certification:

Risk management certificate (preferred)
Business Continuity management certificate (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in edmonton ab

Manager, client relations and Risk Management

Facility Manager

Senior Surveyor

Operations Manager

Construction Survey Party Chief

Estimator – Hollow Metal Entrances & Architectural Door Hardware

Specialty Finance Manager

Condominium Manager

Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)

Occupational Health Manager

Residential Construction Manager/Superintendent – Custom Homes

Sales Manager

HSE Coordinator

Assistant Project Manager - Heavy Civil

Survey Crew Chief

Business Development Representative

Personal Insurance Team Lead

Business Development Manager

HSE Manager

Group Fitness Instructor - Aqua Fitness

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