Job Information
Job Requisition ID: 85180
Ministry: Assisted Living and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Temporary and Permanent
Scope: Open
Closing Date: July 28, 2026
Classification: Program Services 3 (023PSA)
Salary: $2,935.39 to $3,850.29 bi-weekly ($76,614 to $100,493 / year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.
Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families.
The ALSS Modernization Office is responsible for the modernization and digital re-engineering of CSS programs to deliver simpler, faster and more cost-effective services that better meet the needs of Albertans, staff, service delivery partners and others. The office is an integral part of the ALSS Digital Transformation to enable the ALSS Digital Road map and vision “ALSS will provide simple, modern and accessible digital services that empower Albertans to achieve their goals.”
Reporting to the Manager, Digital Transformation, the Digital Solutions Analyst is a key resource in the mandate of the ALSS Modernization Office with operational responsibility for implementing the digital services. The analyst works day to day with the Digital Product Owner and product team focusing on developing a digital service to meet the specific business and user needs e.g. an online application for a program, case management application.
Key responsibilities of the Digital Solutions Analyst:
- Profile and document current operational processes and procedures.
- Identify and document key business drivers, strategies and requirements that affect service delivery.
- Support the design and documentation of future state processes.
- Provide analytical and business support to projects in the form of research, statistical, and financial analysis.
- Review existing policies and direction to ensure they are consistent with the intended direction of projects.
- Coordinate the development and implementation of communications plans for projects.
- Develop training strategies, plans and materials
- Design, develop and deliver quality presentations to multiple user groups and audiences
- Facilitate change management activities to ready users for the new business processes and tools.
The position works within a complex environment including the Modernization Office branch within the Strategic Services division, the Employment and the Financial Services division, the Disability Services division, the Preventive Community Services division, the Continuing Care Branch (Assisted Living Alberta), Office of Public Guardian and Trustee, and Service Alberta and must build effective relationships to be successful in delivering new digital services that meet user and business area needs.
The Job Description is provided for further details on this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
To be successful in this role, the candidate will demonstrate:
- Agility: Identifies and manages required change and the associated risks.
- Drive for Results: Takes and delegates responsibility for outcomes.
- Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.
- Creative Problem Solving: Engages the community and resources at hand to address issues.
Minimum Requirements: University degree in business administration, public administration, information technology or related area of study, with a minimum of two (2) years progressively related experience:
- Demonstrated knowledge in systems thinking and design.
- Experience in change management, systems development and information methodologies.
- Training and experience in business process and requirements methodologies.
- Experience in leading and facilitating workshops.
- Change Management knowledge and experience.
- Ability to research issues accurately to identify and solve problems.
Equivalency: Directly related education or experience considered on the basis of:
- 1 year of education for 1 year of experience; OR
- 1 year of experience for 1 year of education.
Assets:
- Track record in agile methodology within a digital team environment.
- Demonstrated competencies in participating in project teams including business areas and technical resource.
- Strong analytical ability, data interpretation and problem-solving skills
- Knowledge of government strategic goals and policy directions, particularly as they relate to SCSS mandated business plans, priorities, organization, and decision-making structures of lead, partner, and support ministries.
- Depth and breadth of knowledge of SCSS programs, services, service delivery mechanisms and Information Technology systems.
- Strong understanding of the behaviours and preferences of individuals accessing SCSS programs and services, including barriers to access.
The Modernization Office is focused on development of several products for Assisted Living Alberta. This team is looking for individuals with the following additional assets:
- Strong plain language writing skills: Ability to draft clear, concise, and user-friendly content such as explanations, assessments, or instructions
- Experience with content strategy and information architecture: Proven ability to structure and organize complex information to optimize user experience for clarity, navigation, findability, and understanding.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Hours of Work: 36.25 hours per week, Monday – Friday.
This is a temporary (1) and permanent (1) position located in-person in Edmonton, Alberta.
Your cover letter and resume will be used as a screening tool to assess your written communication.
An additional written assignment may be used as part of the screening process.
Final candidates will be required to undergo security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what we have to offer:
- Working for the Alberta Public Service
- Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Research Alberta Public Service Careers tool
- Positive workplace culture and work-life balance.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please see Job Application Resoures for information.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Nadine Uwimana at [email protected].
