enoch ab central reservations agent edmonton Jobs – 1 Openings This Week

Customer Service Agent
Central Mountain Air —Edmonton, AB
- Part-time
- Heavy lifting
- Customer service
- Computer skills
- Disability insurance
- Dental care
Quick apply

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Customer Service Agent

Central Mountain Air -
Edmonton, AB

Quick apply

Job details

Permanent | Part-time

Qualifications

Heavy lifting
Customer service
Computer skills
Communication skills

Full job description

Central Mountain Air is proudly emerging as one of Canada’s leading regional airlines. As we continue to expand, we are seeking an enthusiastic, customer-focused individual to join our Customer Service Agent team in Edmonton, AB! This is a part-time position, offering the opportunity to be part of a dedicated team committed to excellence in aviation.

In this role, you will work alongside crew members and ground agents to escort and board passengers, take reservations, and ensure baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor.

Job Responsibilities

Check-in and greeting passengers, taking reservations and handling payments (when necessary)
Responding to passenger inquiries
Assisting passengers with disabilities during deplaning and enplaning
Processing baggage and cargo
Gate operations and flight closure, communicating load counts to flight crews
Ability to lift up to 50 lbs.
Other duties as assigned

Job Requirements

Superior customer service skills
Good communication and interpersonal skills
Ability to work independently as well as in a team environment
Ability to work flexible hours, including split shifts and weekend coverageWillingness to work outside in adverse weather conditions
Good computer skills
A positive attitude with the ability to be flexible
Must be able to obtain and retain an Airport RAIC

Benefits of Working at CMA

Group Retirement RRSP contribution matching program
Full health benefits package consisting of extended health, dental, short-term disability, long term disability, life insurance and travel emergency medical insurance
Employee Family Assistance Program
Corporate rates with Good Life Fitness
Competitive sick and personal leave benefits

Travel Benefits

Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
Travel perks for retirees and their eligible spouses
Standby travel for employees and eligible family members on other airlines around the world
Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays
Free cargo shipping for employees on CMA flights

Employee Programs

Training Assistance Program, Milestone Recognition Program and Employee recognition programs
Opportunities for career development, growth, and promotions
Inclusive team atmosphere

Central Mountain Air is committed to diversity and inclusion in our workplace. We strive to create a supportive, accessible, and fulfilling work environment that recognizes and celebrates the unique contributions of each employee to our company’s success. If you require accommodation during the selection process, please let us know.

We thank all candidates for their interest in Central Mountain Air; however, only those candidates who are selected to continue in the recruitment process will be contacted.

Work Location: In person

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