We are looking for a reliable and detail-oriented Patient Care Coordinator to join our pharmacy team. This role is responsible for coordinating medication deliveries, supporting patients, and ensuring smooth day-to-day logistics that contribute to safe and timely patient care.
This position is well suited for someone who is organized, patient-focused, and comfortable managing multiple tasks in a fast-paced healthcare environment.
Key Responsibilities
- Coordinate and schedule medication deliveries for patients
- Communicate with patients to confirm delivery details, timing, and requirements
- Prepare, review, and maintain delivery documentation and patient records
- Liaise with couriers and delivery partners to manage pickups, deliveries, and any issues
- Track deliveries and follow up on missed, delayed, or rescheduled orders
- Respond to patient inquiries in a professional and compassionate manner
- Maintain accurate records in pharmacy systems
- Support daily workflow and administrative tasks as needed
Qualifications & Skills
- Experience in a pharmacy, healthcare, or logistics-related role is an asset
- Familiarity with Kroll pharmacy software is an asset
- Strong organizational skills and attention to detail
- Excellent communication skills (phone and written)
- Ability to prioritize tasks and adapt in a busy environment
- Patient-focused, reliable, and team-oriented
What We Offer
- Full-time, stable position
- Supportive team environment
- Meaningful work that directly supports patient care
- Opportunities to develop skills within pharmacy operations
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
